Asana’s State of AI at Work Report: AI is poised to dramatically improve the way we work, but proper guidance is needed
61% of executives are confident that AI will help their companies reach their objectives – more accessible tools and training are key to realizing the full potential of AI in the workplace
Workers embrace AI as a strategic tool
Employees are recognizing AI's strategic value. More than half (55%) of executives expect their companies to use AI for goal-setting, and 61% are confident that AI will help their companies reach their objectives more effectively than traditional methods. This confidence in AI’s strategic importance is further highlighted by the more than half (51%) of executives who are willing to pay a premium for workplace tools if they are powered by AI.
AI’s use cases in the workplace are versatile and expanding rapidly. Workers are increasingly turning to AI to automate tasks and reduce busywork. 30% of employees currently use AI for data analysis, and 25% for administrative functions, but there's demand for even more: 62% and 57% of employees, respectively, are eager to use AI for these tasks. AI even has a role to play in creative tasks—in the
There’s also a growing call for AI tools to be more accessible at work. 60% of employees want to democratize AI within their organizations so that it is accessible to all employees, highlighting the need for intuitive tools that cater to different use cases and technical proficiencies.
Employees are even open to AI assessing their performance at work, especially in the
More AI guidance and training is essential
Despite employees gravitating toward AI to enhance their work, many are concerned about how they may be viewed for doing so. 26% of workers are worried they will be viewed as lazy for using AI, and 1 in 5 workers share that they feel like a fraud for using AI—with a higher percentage of workers in the
To realize AI's full potential, workers need clearer guidelines, more training, and accessible AI tools that enhance, not replace, the work of humans. Concerningly, only 24% of companies provide policies or guidance on AI usage at work, and just 17% of employees say they’ve received training on how to use AI in their day-to-day work. The
There’s strong urgency to bridge these gaps. Almost half (48%) of employees want more guidance from their employers on how to use AI, and 39% say that the lack of AI training impacts their decisions to join a company. 59% of employees consider a company's transparency about its use of AI as a key factor when joining a new organization.
“We are moving into a new phase of AI’s role in our workplaces,” commented
To learn more about how AI expectations are evolving in the workplace, read Asana’s State of AI at Work Report here.
Asana helps organizations orchestrate their work, from small projects to strategic initiatives. Headquartered in
This research from Asana’s