ABR Loans
ABR Loans [Member]
ABR Loans
Stock Appreciation Rights (SARs)
Stock Appreciation Rights (SARs) [Member]
Variable Rate [Domain]
Variable Rate [Domain]
Pay vs Performance Disclosure [Line Items]
Sales of marketable securities
Proceeds from Sale of Debt Securities, Available-for-Sale
Entity Voluntary Filers
Entity Voluntary Filers
Schedule of Accrued Expenses and Other Current Liabilities
Schedule of Accrued Liabilities [Table Text Block]
Statistical Measurement [Domain]
Statistical Measurement [Domain]
Line of credit, maximum borrowing capacity
Line of Credit Facility, Maximum Borrowing Capacity
Research and development
Research and Development Expense
Underlying Security Market Price Change
Underlying Security Market Price Change, Percent
Related Party Transaction [Line Items]
Related Party Transaction [Line Items]
Options, expiration period
Share-Based Compensation Arrangement by Share-Based Payment Award, Expiration Period
Award Type [Domain]
Award Type [Domain]
Fair Value as of Grant Date
Award Grant Date Fair Value
Revenue, remaining performance obligation, expected timing of satisfaction, period
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Period
Beginning balance (in shares)
Ending balance (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Nonvested, Number
Net amortization (accretion) of premium (discount) on marketable securities
Investment Income, Net, Amortization of Discount and Premium
Statement of Stockholders' Equity [Abstract]
Research and Development
Research and Development Expense, Policy [Policy Text Block]
Schedule of Earnings Per Share, Basic, by Common Class, Including Two Class Method [Table]
Schedule of Earnings Per Share, Basic, by Common Class, Including Two Class Method [Table]
Revolving Credit Facility
Revolving Credit Facility [Member]
Effect of foreign exchange rates on cash and cash equivalents
Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents, Continuing Operations
MNPI Disclosure Timed for Compensation Value
MNPI Disclosure Timed for Compensation Value [Flag]
Segment Reporting [Abstract]
Accounts payable
Accounts Payable, Current
Weighted average remaining contractual term, vested and exercisable (in years)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Weighted Average Remaining Contractual Term
Desktop and other computer equipment
Computer Equipment [Member]
Restatement Determination Date:
Restatement Determination Date [Axis]
Stock-based compensation expense
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Share-Based Payment Arrangement, Percent
Corporate bonds
Corporate Debt Securities [Member]
Interest income and other income (expense), net
Total interest income and other income (expense), net
Nonoperating Income (Expense)
Federal tax rate
Effective Income Tax Rate Reconciliation, at Federal Statutory Income Tax Rate, Percent
Deferred commissions
Deferred Tax Liabilities, Deferred Commissions
Deferred Tax Liabilities, Deferred Commissions
Movement in Capitalized Computer Software, Net [Roll Forward]
Movement in Capitalized Computer Software, Net [Roll Forward]
Commitments and contingencies (Note 8)
Commitments and Contingencies
Insider Trading Policies and Procedures [Line Items]
Vested and exercisable, end of period (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Number
Shares issued, price per share (in dollars per share)
Shares Issued, Price Per Share
Rule 10b5-1 Arrangement Terminated
Rule 10b5-1 Arrangement Terminated [Flag]
Foreign currency translation adjustment
Restructuring Reserve, Foreign Currency Translation Gain (Loss)
Capitalized Contract Costs [Roll Forward]
Capitalized Contract Costs [Roll Forward]
Capitalized Contract Costs
Restatement does not require Recovery
Restatement Does Not Require Recovery [Text Block]
Aggregate intrinsic value, vested and expected to vest
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Aggregate Intrinsic Value
Geographical [Axis]
Geographical [Axis]
Line of Credit Facility [Line Items]
Line of Credit Facility [Line Items]
Proceeds from employee stock purchase plan
Proceeds from Stock Plans
Income Taxes
Income Tax Disclosure [Text Block]
Deferred revenue
Increase (Decrease) in Contract with Customer, Liability
Dividend yield
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Expected Dividend Rate
Lease Obligations
Lessee, Leases [Policy Text Block]
Current liabilities
Liabilities, Current [Abstract]
United States
Deferred Federal Income Tax Expense (Benefit)
Issuance of common stock upon conversion of convertible notes — related party
Conversion of Stock, Amount Issued
Weighted- Average Grant Date Fair Value
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Fair Value, Recurring and Nonrecurring [Table]
Fair Value, Recurring and Nonrecurring [Table]
Options forfeited (in dollars per share)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Forfeitures and Expirations in Period, Weighted Average Exercise Price
Diluted (in usd per share)
Net loss per share, diluted (in usd per share)
Earnings Per Share, Diluted
PEO Total Compensation Amount
PEO Total Compensation Amount
Property, Plant and Equipment [Table]
Property, Plant and Equipment [Table]
Accounts receivable, net
Accounts Receivable, after Allowance for Credit Loss, Current
Vested and expected to vest, end of period (in dollars per share)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Weighted Average Exercise Price
Trading Arrangements, by Individual
Trading Arrangements, by Individual [Table]
Level 3
Fair Value, Inputs, Level 3 [Member]
Line of Credit
Line of Credit [Member]
Leases
Lessor, Operating Leases [Text Block]
Share-based compensation arrangement, outstanding (in shares)
Beginning balance (in shares)
Ending balance (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Number
Marketable securities
Estimated Fair Value
Total
Debt Securities, Available-for-Sale, Excluding Accrued Interest
Issuance of common stock upon the exercise of options
Stock Issued During Period, Value, Stock Options Exercised
Trading Symbol
Trading Symbol
Letters of credit outstanding, amount
Letters of Credit Outstanding, Amount
Non-PEO NEO Average Compensation Actually Paid Amount
Non-PEO NEO Average Compensation Actually Paid Amount
Options granted (in dollars per share)
Share-Based Compensation Arrangements by Share-Based Payment Award, Options, Grants in Period, Weighted Average Exercise Price
Weighted-average grant-date fair value per share (in dollars per share)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Grants in Period, Weighted Average Grant Date Fair Value
Net loss
Net loss
Net Income (Loss)
Total current liabilities
Liabilities, Current
Fair Value Disclosures [Abstract]
Foreign Currency Translations and Transactions
Foreign Currency Transactions and Translations Policy [Policy Text Block]
Changed Peer Group, Footnote
Changed Peer Group, Footnote [Text Block]
Company Selected Measure Name
Company Selected Measure Name
Leases
Lessee, Operating Leases [Text Block]
Liabilities and Stockholders’ Equity (Deficit)
Liabilities and Equity [Abstract]
Lessor, operating lease, payment to be received
Total sublease income
Lessor, Operating Lease, Payment to be Received
Amortization of discount on convertible notes and credit facility issuance costs
Amortization of debt discount
Amortization of Debt Discount (Premium)
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan
Employee Stock [Member]
Gross Unrealized Losses
Debt Securities, Available-for-Sale, Accumulated Gross Unrealized Loss, before Tax
Schedule of Gross Unrecognized Tax Benefits Roll Forward
Schedule of Unrecognized Tax Benefits Roll Forward [Table Text Block]
Issuance of common stock upon the exercise of options (in shares)
Options exercised (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercises in Period
United States
Income (Loss) from Continuing Operations before Income Taxes, Domestic
Calculation of Basic and Diluted Net Loss Per Share
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]
Cost of revenues
Cost of Goods and Services Sold
Amount of related party transactions
Related Party Transaction, Amounts of Transaction
Income Tax Contingency [Table]
Income Tax Contingency [Table]
Vesting period
Share-Based Compensation Arrangement by Share-Based Payment Award, Award Vesting Period
Executive Category:
Executive Category [Axis]
Summary of Unrecognized Compensation Costs, Related to Unvested Awards
Disclosure of Share-Based Compensation Arrangements by Share-Based Payment Award [Table Text Block]
Common Class B
Common Class B [Member]
2028
Lessor, Operating Lease, Payment to be Received, Year Four
Basis of Presentation and Summary of Significant Accounting Policies
Significant Accounting Policies [Text Block]
Options exercised (in dollars per share)
Share-Based Compensation Arrangements by Share-Based Payment Award, Options, Exercises in Period, Weighted Average Exercise Price
Level 1
Fair Value, Inputs, Level 1 [Member]
Name
Measure Name
Total deferred tax assets, net of valuation allowance
Deferred Tax Assets, Net of Valuation Allowance
Name
Forgone Recovery, Individual Name
Increases - prior period tax positions
Unrecognized Tax Benefits, Increase Resulting from Prior Period Tax Positions
Schedule of Property and Equipment, Net
Property, Plant and Equipment [Table Text Block]
Equity Components [Axis]
Equity Components [Axis]
Financial Instruments [Domain]
Financial Instruments [Domain]
Additional 402(v) Disclosure
Additional 402(v) Disclosure [Text Block]
Depreciation and amortization
Deferred Tax Liabilities, Depreciation And Amortization
Deferred Tax Liabilities, Depreciation And Amortization
2026
Long-Term Debt, Maturity, Year Two
Options granted (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Grants in Period, Gross
Underlying Securities
Award Underlying Securities Amount
Entity Small Business
Entity Small Business
Local Phone Number
Local Phone Number
Unrealized gains (losses) on foreign currency transactions
Unrealized Gain (Loss), Foreign Currency Transaction, before Tax
Accounts receivable
Increase (Decrease) in Accounts Receivable
Recovery of Erroneously Awarded Compensation Disclosure [Line Items]
Forecast
Forecast [Member]
Letter of Credit
Letter of Credit [Member]
Aggregate Intrinsic Value
Share-Based Compensation Arrangement by Share-Based Payment Award, Additional General Disclosures [Abstract]
Net unrealized gains (losses) on marketable securities
OCI, Debt Securities, Available-for-Sale, Unrealized Holding Gain (Loss), before Adjustment, after Tax
Operating lease liabilities, noncurrent
Operating Lease, Liability, Noncurrent
Schedule of Contractual Maturities
Investments Classified by Contractual Maturity Date [Table Text Block]
Restricted stock units
Restricted Stock Units (RSUs) [Member]
Schedule of RSU Activity
Share-Based Payment Arrangement, Restricted Stock and Restricted Stock Unit, Activity [Table Text Block]
Forgone Recovery due to Violation of Home Country Law, Amount
Forgone Recovery due to Violation of Home Country Law, Amount
Payments of stock issuance costs
Payments of Stock Issuance Costs
Debt instrument, term
Debt Instrument, Term
Debt Instrument, Name [Domain]
Debt Instrument, Name [Domain]
Income Statement Location [Axis]
Income Statement Location [Axis]
Line of Credit Facility [Table]
Line of Credit Facility [Table]
Schedule of Long-term Debt Instruments
Schedule of Long-Term Debt Instruments [Table Text Block]
Purchase Commitment, Excluding Long-term Commitment [Axis]
Purchase Commitment, Excluding Long-Term Commitment [Axis]
Schedule of Operating Lease, Liability, Maturity
Lessee, Operating Lease, Liability, to be Paid, Maturity [Table Text Block]
Operating lease liabilities
Deferred Tax Asset, Lease Liability
Deferred Tax Asset, Lease Liability
Repayment of term loan
Repayments of Senior Debt
Prepaid expenses and other current assets
Increase (Decrease) in Prepaid Expense and Other Current Assets
Increase (Decrease) in Prepaid Expense and Other Current Assets
Cash and Cash Equivalents
Cash and Cash Equivalents, Policy [Policy Text Block]
Term Loan Facility
Term Loan Facility [Member]
Term Loan Facility
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block]
Other Performance Measure, Amount
Other Performance Measure, Amount
Reserves and accrued expenses
Deferred Tax Assets, Tax Deferred Expense, Reserves and Accruals
Software-based Services
Software-based Services [Member]
Software-based Services
Total interest expense
Interest Expense, Debt
January 2020 Convertible Note
January 2020 Convertible Note [Member]
January 2020 Convertible Note
Aggregate Available
Trading Arrangement, Securities Aggregate Available Amount
Schedule of Lease Cost
Lease, Cost [Table Text Block]
Tim Wan [Member]
Tim Wan
Research and development
Research and Development Expense [Member]
Cash flows from investing activities
Net Cash Provided by (Used in) Investing Activities [Abstract]
Insider Trading Policies and Procedures Not Adopted
Insider Trading Policies and Procedures Not Adopted [Text Block]
Beginning balance as of February 1, 2023
Ending balance as of January 31, 2024
Restructuring Reserve
Award Type [Axis]
Award Type [Axis]
Antidilutive securities (in shares)
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount
Transaction costs
Effective Income Tax Rate Reconciliation, Transaction Costs, Percent
Effective Income Tax Rate Reconciliation, Transaction Costs, Percent
RSUs granted (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Grants in Period
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Interest expense
Interest Expense
Unrecognized expense, RSUs
Share-Based Payment Arrangement, Nonvested Award, Excluding Option, Cost Not yet Recognized, Amount
Purchase of property and equipment in accounts payable and accrued liabilities
Capital Expenditures Incurred but Not yet Paid
Fair Value Hierarchy and NAV [Domain]
Fair Value Hierarchy and NAV [Domain]
ICFR Auditor Attestation Flag
ICFR Auditor Attestation Flag
General and administrative
General and Administrative Expense [Member]
Total gross property and equipment
Property, Plant and Equipment, Gross
Weighted average remaining contractual term (in years)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Weighted Average Remaining Contractual Term
Right-of-use assets obtained in exchange for new operating lease liabilities
Right-of-Use Asset Obtained in Exchange for Operating Lease Liability
Trading Arrangement:
Trading Arrangement [Axis]
Related Party Transactions
Related Party Transactions Disclosure [Text Block]
Less: imputed interest
Lessee, Operating Lease, Liability, Undiscounted Excess Amount
Use of Estimates
Use of Estimates, Policy [Policy Text Block]
PEO Actually Paid Compensation Amount
PEO Actually Paid Compensation Amount
Schedule of Components of the Provision for Income Taxes
Schedule of Components of Income Tax Expense (Benefit) [Table Text Block]
Long-term Debt, Type [Domain]
Long-Term Debt, Type [Domain]
Entity File Number
Entity File Number
Accrued advertising expenses
Accrued Advertising, Current
Advertising Agreement Two
Advertising Agreement Two [Member]
Advertising Agreement Two
Summary of Weighted-Average Grant-Date Fair Value of Options Granted and Total Intrinsic Value of Options Exercised
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Grants in Period, Weighted Average Grant Date Fair Value [Table Text Block]
Unamortized discount
Debt Instrument, Unamortized Discount
Deferred contract acquisition costs, current
Capitalized Contract Cost, Net, Current
Prepaid expenses
Prepaid Expense, Current
Operating lease liabilities, current
Operating Lease, Liability, Current
2027
Long-Term Debt, Maturity, Year Three
Issuance of common stock for employee share purchase plan (in shares)
Stock Issued During Period, Shares, Employee Stock Purchase Plans
Decreases - prior period tax positions
Unrecognized Tax Benefits, Decrease Resulting from Prior Period Tax Positions
Auditor Firm ID
Auditor Firm ID
Entity Shell Company
Entity Shell Company
2027
Lessee, Operating Lease, Liability, to be Paid, Year Three
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment [Line Items]
Recently Issued Accounting Pronouncements Not Yet Adopted
New Accounting Pronouncements, Policy [Policy Text Block]
Restatement Determination Date
Restatement Determination Date
Increases - current period tax positions
Unrecognized Tax Benefits, Increase Resulting from Current Period Tax Positions
Rule 10b5-1 Arrangement Adopted
Rule 10b5-1 Arrangement Adopted [Flag]
Schedule of Restructuring and Related Costs [Table]
Schedule of Restructuring and Related Costs [Table]
Beginning of period
End of period
Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents
2026
Lessee, Operating Lease, Liability, to be Paid, Year Two
Schedule of Income before Income Taxes
Schedule of Income before Income Tax, Domestic and Foreign [Table Text Block]
Stock Price or TSR Estimation Method
Stock Price or TSR Estimation Method [Text Block]
Foreign
Income (Loss) from Continuing Operations before Income Taxes, Foreign
Variable lease costs (in thousands)
Variable Lease, Cost
Operating lease costs (in thousands)
Operating Lease, Cost
Accrued sales and value-added taxes
Sales and Excise Tax Payable
Common stock, shares issued (in shares)
Common Stock, Shares, Issued
RSUs vested (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Vested in Period
Gross profit
Gross Profit
Severance and Related Charges
Severance Costs
Line of credit facility, commitment fee percentage
Line of Credit Facility, Commitment Fee Percentage
Deferred revenue, current
Contract with Customer, Liability, Current
Security Exchange Name
Security Exchange Name
Long-term debt
Net carrying amount
Long-Term Debt
Total assets
Assets, Fair Value Disclosure
Stock‑Based Compensation Expense
Share-Based Payment Arrangement [Policy Text Block]
Sale of stock, consideration received on transaction
Sale of Stock, Consideration Received on Transaction
Accumulated other comprehensive loss
Accumulated Other Comprehensive Income (Loss), Net of Tax
Vesting percentage
Share-Based Compensation Arrangement by Share-Based Payment Award, Award Vesting Rights, Percentage
Stock options
Employee Stock Option [Member]
Common Class A
Common Class A [Member]
Unrecognized expense, period for recognition
Share-Based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition
Maximum
Maximum [Member]
Comprehensive loss
Comprehensive Income (Loss), Net of Tax, Attributable to Parent
Restructuring and Related Costs
Restructuring and Related Costs [Table Text Block]
Unrecognized expense
Total unrecognized stock-based compensation expense
Share-Based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Amount
Document Type
Document Type
Other non-operating expense
Other Nonoperating Expense
Tabular List, Table
Tabular List [Table Text Block]
Domestic Tax Authority
Domestic Tax Authority [Member]
Short-term lease costs (in thousands)
Short-Term Lease, Cost
Schedule of Interest and Other Income (Expense), Net
Interest and Other Income [Table Text Block]
Entity Address, Address Line One
Entity Address, Address Line One
R&D expense capitalization under Sec. 174
Deferred Tax Assets, Research and Development Expense Capitalization
Deferred Tax Assets, Research and Development Expense Capitalization
Antidilutive Securities, Name [Domain]
Antidilutive Securities, Name [Domain]
Purchase commitment remaining
Purchase Commitment, Remaining Minimum Amount Committed
United States
Current Federal Tax Expense (Benefit)
Share-based compensation arrangement, offering period
Share-based Compensation Arrangement by Share-based Payment Award, Offering Period
Share-based Compensation Arrangement by Share-based Payment Award, Offering Period
Beginning balance
Ending balance
Total deferred contract acquisition costs
Capitalized Contract Cost, Net
Purchases of marketable securities
Payments to Acquire Debt Securities, Available-for-Sale
Weighted- Average Exercise Price
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Weighted Average Exercise Price [Abstract]
Revenue, remaining performance obligation, percentage
Revenue, Remaining Performance Obligation, Percentage
Sale of stock, consideration received on transaction, gross
Sale of Stock, Consideration Received on Transaction, Gross
Sale of Stock, Consideration Received on Transaction, Gross
Unrecognized tax benefits, accrued interest and penalties
Unrecognized Tax Benefits, Income Tax Penalties and Interest Accrued
Operating loss carryforwards
Operating Loss Carryforwards
Share-based compensation arrangement, maximum employee subscription rate
Share-Based Compensation Arrangement by Share-Based Payment Award, Maximum Employee Subscription Rate
State
Deferred State and Local Income Tax Expense (Benefit)
Variable Rate [Axis]
Variable Rate [Axis]
Income Statement [Abstract]
2025
Lessor, Operating Lease, Payment to be Received, Year One
Debt instrument, covenant, consolidated adjusted quick ratio
Debt Instrument, Covenant, Consolidated Adjusted Quick Ratio
Debt Instrument, Covenant, Consolidated Adjusted Quick Ratio
Stock issued during period, new issues (in shares)
Stock Issued During Period, Shares, New Issues
Options forfeited (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Forfeitures in Period
Title of 12(b) Security
Title of 12(b) Security
Restructuring Cost and Reserve [Line Items]
Restructuring Cost and Reserve [Line Items]
Commitments and contingencies (Note 8)
Purchase Commitment, Excluding Long-Term Commitment [Line Items]
Capitalization of internal-use software costs
Capitalized Computer Software, Additions
Amortized Cost
Debt Securities, Available-for-Sale, Amortized Cost, Excluding Accrued Interest, after Allowance for Credit Loss
Insider Trading Policies and Procedures Adopted
Insider Trading Policies and Procedures Adopted [Flag]
Schedule of Capitalized Software
Schedule Of Capitalized Software [Table Text Block]
Schedule Of Capitalized Software
Cash equivalents
Cash and Cash Equivalents, Fair Value Disclosure
Deferred contract acquisition costs, amortization period
Capitalized Contract Cost, Amortization Period
Related Party [Domain]
Related Party, Type [Domain]
Sublease income
Sublease Income
Reclassification of Class A and Class B Common Stock
Stockholders' Equity, Policy [Policy Text Block]
Aggregate Erroneous Compensation Not Yet Determined
Aggregate Erroneous Compensation Not Yet Determined [Text Block]
Beginning balance (in dollars per share)
Ending balance (in dollars per share)
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value
Other current assets
Other Assets, Current
Issuance of common stock upon the vesting and settlement of restricted stock units
Shares Issued, Value, Share-Based Payment Arrangement, after Forfeiture
Income Tax Disclosure [Abstract]
Forgone Recovery due to Expense of Enforcement, Amount
Forgone Recovery due to Expense of Enforcement, Amount
Share-Based Payment Arrangement [Abstract]
Entity Tax Identification Number
Entity Tax Identification Number
Term Loan Agreement
Term Loan Agreement [Member]
Term Loan Agreement
Employee contributions withheld
Share-Based Payment Arrangement, Employee Contributions Withheld
Share-Based Payment Arrangement, Employee Contributions Withheld
Amortization of deferred contract acquisition costs
Amortization of deferred contract acquisition costs
Capitalized Contract Cost, Amortization
Number of classes of common stock
Number Of Classes Of Common Stock
Number Of Classes Of Common Stock
Total lease costs
Lease, Cost
Proceeds from private placement — related party, net of offering costs
Proceeds from Issuance of Private Placement
Statistical Measurement [Axis]
Statistical Measurement [Axis]
Contractual interest expense
Interest Expense, Debt, Excluding Amortization
Financial Instrument [Axis]
Financial Instrument [Axis]
Entity Interactive Data Current
Entity Interactive Data Current
Convertible Notes - Related Party
Debt
Long-Term Debt [Text Block]
Advertising Expenses
Advertising Cost [Policy Text Block]
Debt Securities, Available-for-sale [Table]
Debt Securities, Available-for-Sale [Table]
Accrued expenses and other current liabilities
Total accrued expenses and other current liabilities
Accrued Expenses And Other Current Liabilities
Accrued Expenses And Other Current Liabilities
Total Shareholder Return Amount
Total Shareholder Return Amount
Lessor, operating lease, term of contract
Lessor, Operating Lease, Term of Contract
Cash and cash equivalents
Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents [Abstract]
Repurchases of common stock
Payments for Repurchase of Common Stock
Entity Common Stock, Shares Outstanding
Entity Common Stock, Shares Outstanding
Adjustment To PEO Compensation, Footnote
Adjustment To PEO Compensation, Footnote [Text Block]
Entity Well-known Seasoned Issuer
Entity Well-known Seasoned Issuer
Foreign
Deferred Foreign Income Tax Expense (Benefit)
Schedule of Deferred Contract Acquisition Costs
Capitalized Contract Cost [Table Text Block]
Supplemental non-cash investing and financing information
Cash Flow, Noncash Investing and Financing Activities Disclosure [Abstract]
Weighted-average shares used in calculating net loss per share:
EPS, Basic and Diluted [Abstract]
EPS, Basic and Diluted
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Fair Value Hierarchy and NAV [Axis]
Fair Value Hierarchy and NAV [Axis]
Accumulated deficit
Retained Earnings (Accumulated Deficit)
Measure:
Measure [Axis]
Commitments and Contingencies Disclosure [Abstract]
Name
Outstanding Recovery, Individual Name
Revenue Recognition
Revenue from Contract with Customer [Policy Text Block]
Long-term debt, face amount
Debt Instrument, Face Amount
Entity Incorporation, State or Country Code
Entity Incorporation, State or Country Code
Current assets
Assets, Current [Abstract]
Leases [Abstract]
Advertising expense
Advertising Expense
Schedule of Major Components of Deferred Tax Assets and Liabilities
Schedule of Deferred Tax Assets and Liabilities [Table Text Block]
Entity Address, State or Province
Entity Address, State or Province
Compensation Actually Paid vs. Total Shareholder Return
Compensation Actually Paid vs. Total Shareholder Return [Text Block]
Schedule of Revenues from External Customers and Long-Lived Assets [Table]
Schedule of Revenues from External Customers and Long-Lived Assets [Table]
Cash flows from operating activities
Net Cash Provided by (Used in) Operating Activities [Abstract]
Schedule of Related Party Transactions, by Related Party [Table]
Schedule of Related Party Transactions, by Related Party [Table]
Cash paid for amounts included in the measurement of operating lease liabilities
Operating Lease, Payments
Common stock, shares outstanding (in shares)
Beginning balance (in shares)
Ending balance (in shares)
Common Stock, Shares, Outstanding
Maturities of marketable securities
Proceeds from Maturities, Prepayments and Calls of Debt Securities, Available-for-Sale
Impairment charge
Operating Lease, Impairment Loss
2029 and thereafter
Lessor, Operating Lease, Payment to be Received, Year Five And Thereafter
Lessor, Operating Lease, Payment to be Received, Year Five And Thereafter
Other Income and Expenses [Abstract]
PEO
PEO [Member]
Sublease Payments to be Received
Lessor, Operating Lease, Payment to be Received, Maturity [Table Text Block]
Concentration of Credit Risk
Concentration Risk, Credit Risk, Policy [Policy Text Block]
Auditor Location
Auditor Location
Employee Benefit Plans
Retirement Benefits [Text Block]
Supplemental cash flow data
Additional Cash Flow Elements and Supplemental Cash Flow Information [Abstract]
Purchase Commitment, Excluding Long-term Commitment [Table]
Purchase Commitment, Excluding Long-Term Commitment [Table]
Common stock, par value (in dollars per share)
Common Stock, Par or Stated Value Per Share
Sale of Stock [Axis]
Sale of Stock [Axis]
Change in foreign currency translation adjustments
Foreign currency translation adjustments
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax, Portion Attributable to Parent
Other
Effective Income Tax Rate Reconciliation, Other Adjustments, Percent
Net cash provided by (used in) investing activities
Net Cash Provided by (Used in) Investing Activities
Class of Stock [Domain]
Class of Stock [Domain]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues from External Customers and Long-Lived Assets [Line Items]
Number of Shares
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding [Roll Forward]
Debt Instrument [Axis]
Debt Instrument [Axis]
Outstanding Aggregate Erroneous Compensation Amount
Outstanding Aggregate Erroneous Compensation Amount
Effective income tax rate
Effective Income Tax Rate Reconciliation, Percent
Deferred tax liabilities:
Deferred Tax Liabilities, Gross [Abstract]
Total operating lease liabilities
Operating Lease, Liability
Conversion of stock, shares converted (in shares)
Conversion of Stock, Shares Converted
Credit Facility [Axis]
Credit Facility [Axis]
Schedule of Maturities of Long-Term Debt
Schedule of Maturities of Long-Term Debt [Table Text Block]
Total liabilities
Liabilities
Total current
Current Income Tax Expense (Benefit)
Expected volatility
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Expected Volatility Rate
Organization
Organization, Consolidation and Presentation of Financial Statements Disclosure [Text Block]
Total Shareholder Return Vs Peer Group
Total Shareholder Return Vs Peer Group [Text Block]
Stockholders' Equity (Deficit)
Shareholders' Equity and Share-Based Payments [Text Block]
Vesting [Domain]
Vesting [Domain]
Accumulated
Other
Comprehensive Income (Loss)
AOCI Attributable to Parent [Member]
Aggregate Erroneous Compensation Amount
Aggregate Erroneous Compensation Amount
RSUs vested, not yet released (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Not Released, Weighted Average Grant Date Fair Value
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Not Released, Weighted Average Grant Date Fair Value
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]
Defined contribution plan, cost
Defined Contribution Plan, Cost
Common stock, shares reserved for future issuance (in shares)
Common Stock, Capital Shares Reserved for Future Issuance
All Executive Categories
All Executive Categories [Member]
Deferred revenue, noncurrent
Contract with Customer, Liability, Noncurrent
2027
Lessor, Operating Lease, Payment to be Received, Year Three
Non-Rule 10b5-1 Arrangement Adopted
Non-Rule 10b5-1 Arrangement Adopted [Flag]
Capitalized internal-use software costs
Payments for Software
Debt Disclosure [Abstract]
Related Party Transaction [Domain]
Related Party Transaction [Domain]
Accrued consulting expenses
Accrued Professional Fees
Long-Lived Tangible Asset [Domain]
Long-Lived Tangible Asset [Domain]
Net loss per share:
Earnings Per Share [Abstract]
Proceeds from term loan, net of issuance costs
Proceeds from Issuance of Senior Long-Term Debt
Number of Shares
Share-Based Compensation Arrangement by Share-Based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
RSUs vested, not released (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Not Released
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Not Settled
Available-for-sale Investments
Marketable Securities, Policy [Policy Text Block]
Sales and marketing
Selling and Marketing Expense
Common stock, $0.00001 par value; 1,500,000 shares authorized as of January 31, 2024 and January 31, 2023; 224,728 and 214,293 shares issued and outstanding as of January 31, 2024 and January 31, 2023, respectively
Common Stock, Value, Issued
General and administrative
General and Administrative Expense
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Non-cash lease expense
Operating Lease, Right-of-Use Asset, Periodic Reduction
Awards Close in Time to MNPI Disclosures, Table
Awards Close in Time to MNPI Disclosures [Table Text Block]
State
Current State and Local Tax Expense (Benefit)
Segment Information
Segment Reporting, Policy [Policy Text Block]
Total current assets
Assets, Current
Deferred:
Deferred Income Tax Expense (Benefit), Continuing Operations [Abstract]
Accrued interest
Interest Payable
Asset impairment charges
Asset Impairment Charges
Revenue from Contract with Customer [Abstract]
All Individuals
All Individuals [Member]
Entity Filer Category
Entity Filer Category
Purchase obligation
Purchase Obligation
Capitalization of contract acquisition costs
Capitalized Contract Cost, Amount Capitalized During The Period
Capitalized Contract Cost, Amount Capitalized During The Period
Non-PEO NEO Average Total Compensation Amount
Non-PEO NEO Average Total Compensation Amount
Schedule of Stock Options Activity
Schedule of Stock Options Roll Forward [Table Text Block]
Statement [Table]
Statement [Table]
Term loan, net
Secured Long-Term Debt, Noncurrent
Current Fiscal Year End Date
Current Fiscal Year End Date
Net Loss Per Share
Earnings Per Share, Policy [Policy Text Block]
Repurchases of common stock (in shares)
Stock Repurchased During Period, Shares
Schedule of Reconciliation of Effective Tax Rates
Schedule of Effective Income Tax Rate Reconciliation [Table Text Block]
Beginning balance
Ending balance
Unrecognized Tax Benefits
Income Tax Authority [Axis]
Income Tax Authority [Axis]
PEO Name
PEO Name
Marketable securities, term
Debt Securities, Available-for-Sale, Term
Current:
Current Income Tax Expense (Benefit), Continuing Operations [Abstract]
RSUs granted (in dollars per share)
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Grants in Period, Weighted Average Grant Date Fair Value
U.S. treasury bonds
US Treasury and Government [Member]
Long-term purchase commitment, period
Long-Term Purchase Commitment, Period
Schedule of Prepaid Expenses and Other Current Assets
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Table Text Block]
Accounts Receivable
Accounts Receivable [Policy Text Block]
Stock-based compensation
Deferred Tax Assets, Tax Deferred Expense, Compensation and Benefits, Share-Based Compensation Cost
Net cash used in operating activities
Net Cash Provided by (Used in) Operating Activities
Aggregate intrinsic value, vested and exercisable
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Intrinsic Value
Class of Stock [Axis]
Class of Stock [Axis]
June 2020 Convertible Note
June 2020 Convertible Note [Member]
June 2020 Convertible Note
Erroneously Awarded Compensation Recovery
Erroneously Awarded Compensation Recovery [Table]
Other liabilities
Other Accrued Liabilities, Current
Depreciation and amortization
Depreciation, Depletion and Amortization
Deferred tax assets:
Deferred Tax Assets, Gross [Abstract]
Furniture and fixtures
Furniture and Fixtures [Member]
Convertible notes, interest rate, stated percentage
Debt Instrument, Interest Rate, Stated Percentage
Award Timing, How MNPI Considered
Award Timing, How MNPI Considered [Text Block]
Number of debt instruments issued in the period
Number Of Debt Instruments Issued In The Period
Number Of Debt Instruments Issued In The Period
Statement of Financial Position [Abstract]
Postemployment Benefits [Abstract]
Total stockholders’ equity
Beginning balance
Ending balance
Equity, Attributable to Parent
Total long-lived assets
Long-Lived Assets
Valuation allowance
Deferred Tax Assets, Valuation Allowance
Schedule of Share-based Compensation Arrangements by Share-based Payment Award [Table]
Schedule of Share-Based Compensation Arrangements by Share-Based Payment Award [Table]
Convertible Notes
Convertible Notes Payable [Member]
Deferred revenue recognized
Contract with Customer, Liability, Revenue Recognized
Expected term
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Expected Term
Auditor Information [Abstract]
Auditor Information [Abstract]
Impairment of long-lived assets
Tangible Asset Impairment Charges
Restructuring
Restructuring and Related Activities Disclosure [Text Block]
Credit Agreement
Credit Agreement [Member]
Credit Agreement
Long-Lived Tangible Asset [Axis]
Long-Lived Tangible Asset [Axis]
Issuance of common stock upon conversion of convertible notes—related party (in shares)
Issuance of redeemable convertible preferred stock upon net exercise (in shares)
Stock Issued During Period, Shares, Conversion of Convertible Securities
Level 2
Fair Value, Inputs, Level 2 [Member]
Entity Emerging Growth Company
Entity Emerging Growth Company
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Table]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Table]
Long-lived Assets by Geographic Areas
Long-Lived Assets by Geographic Areas [Table Text Block]
Upfront issuance fees
Unamortized loan issuance costs
Debt Issuance Costs, Net
Estimated Fair Value
Debt Securities, Available-for-Sale, Fair Value, Fiscal Year Maturity [Abstract]
Denominator:
Denominator [Abstract]
Denominator
Total deferred tax assets
Deferred Tax Assets, Gross
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Named Executive Officers, Footnote
Named Executive Officers, Footnote [Text Block]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Document Fiscal Period Focus
Document Fiscal Period Focus
Threshold trading days
Debt Instrument, Convertible, Threshold Trading Days
2025
Lessee, Operating Lease, Liability, to be Paid, Year One
Line of credit facility, remaining borrowing capacity
Line of Credit Facility, Remaining Borrowing Capacity
Accrued expenses and other liabilities
Increase (Decrease) in Accrued Liabilities and Other Operating Liabilities
Pay vs Performance Disclosure, Table
Pay vs Performance [Table Text Block]
Antidilutive Securities [Axis]
Antidilutive Securities [Axis]
2028
Lessee, Operating Lease, Liability, to be Paid, Year Four
Title
Trading Arrangement, Individual Title
Beginning balance (in dollars per share)
Ending balance (in dollars per share)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Weighted Average Exercise Price
Share-based compensation arrangement, number of purchase periods
Share-based Compensation Arrangement by Share-based Payment Award, Number of Purchase Periods
Share-based Compensation Arrangement by Share-based Payment Award, Number of Purchase Periods
Stock-based compensation expense
Share-Based Payment Arrangement, Noncash Expense
Revenue by Geographic Areas
Revenue from External Customers by Geographic Areas [Table Text Block]
Common Stock
Common Stock [Member]
Individual:
Individual [Axis]
Vesting of early exercised stock options
APIC, Share-Based Payment Arrangement, Recognition and Exercise
City Area Code
City Area Code
Entity Address, Postal Zip Code
Entity Address, Postal Zip Code
Net Loss per Share
Earnings Per Share [Text Block]
Income Statement Location [Domain]
Income Statement Location [Domain]
Share-based compensation arrangement, look-back feature, term
Share-based Compensation Arrangement by Share-based Payment Award, Look-Back Feature, Term
Share-based Compensation Arrangement by Share-based Payment Award, Look-Back Feature, Term
Document Fiscal Year Focus
Document Fiscal Year Focus
Geographical [Domain]
Geographical [Domain]
Capitalized internal-use software
Software and Software Development Costs [Member]
Minimum
Minimum [Member]
Property and equipment, net
Total property and equipment, net
Property, Plant and Equipment, Net
Exercise Price
Award Exercise Price
Statement of Cash Flows [Abstract]
Accrued taxes for fringe benefits
Accrual for Taxes Other than Income Taxes, Current
Assets
Assets [Abstract]
Award Timing MNPI Disclosure
Award Timing MNPI Disclosure [Text Block]
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Right-of-use reductions related to operating lease impairments
Operating Lease, Right-Of-Use Asset, Impairment Decrease
Operating Lease, Right-Of-Use Asset, Impairment Decrease
Taxes paid related to net share settlement of equity awards
Payment, Tax Withholding, Share-Based Payment Arrangement
Cash paid for income taxes
Income Taxes Paid, Net
Net cash provided by financing activities
Net Cash Provided by (Used in) Financing Activities
Schedule of Fair Value of Assets and Liabilities Measured on Recurring Basis
Fair Value, Assets Measured on Recurring Basis [Table Text Block]
Commitments and Contingencies
Commitments and Contingencies Disclosure [Text Block]
Accumulated Deficit
Retained Earnings [Member]
Hosting-Related Services
Hosting-Related Services [Member]
Hosting-Related Services
Credit facilities, current
Long-Term Debt, Current Maturities
Schedule of Stock-Based Compensation Expense
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Table Text Block]
Adjustment to Non-PEO NEO Compensation Footnote
Adjustment to Non-PEO NEO Compensation Footnote [Text Block]
Total liabilities and stockholders’ equity
Liabilities and Equity
Other assets
Other Assets, Noncurrent
Peer Group Total Shareholder Return Amount
Peer Group Total Shareholder Return Amount
Risk-free interest rate
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Risk Free Interest Rate
Basic (in usd per share)
Net loss per share, basic (in usd per share)
Earnings Per Share, Basic
Operating lease right-of-use assets
Operating Lease, Right-of-Use Asset
Unrecognized expense, stock options
Share-Based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount
Schedule of Long-term Debt Instruments [Table]
Schedule of Long-Term Debt Instruments [Table]
Issuance of common stock for employee share purchase plan
Stock Issued During Period, Value, Employee Stock Purchase Plan
Accounting Policies [Abstract]
Headcount reduction, percent
Restructuring and Related Cost, Number of Positions Eliminated, Period Percent
Equity Valuation Assumption Difference, Footnote
Equity Valuation Assumption Difference, Footnote [Text Block]
Sale of Stock [Domain]
Sale of Stock [Domain]
Erroneous Compensation Analysis
Erroneous Compensation Analysis [Text Block]
Foreign
Current Foreign Tax Expense (Benefit)
Early exercised stock options
Early Exercised Stock Options [Member]
Early Exercised Stock Options
Aggregate intrinsic value of options exercised (in thousands)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercises in Period, Intrinsic Value
Arrangement Duration
Trading Arrangement Duration
Summary of the Carrying Amount of Convertible Debt
Convertible Debt [Table Text Block]
Entity Address, City or Town
Entity Address, City or Town
Award Timing MNPI Considered
Award Timing MNPI Considered [Flag]
Related Party
Related Party [Member]
Weighted average remaining contractual term, vested and expected to vest (in years)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Weighted Average Remaining Contractual Term
Vested and expected to vest, end of period (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Exercisable, Number
Principles of Consolidation
Consolidation, Policy [Policy Text Block]
Purchase obligation, maximum offsetting amount
Purchase Obligation, Maximum Offsetting Amount
Purchase Obligation, Maximum Offsetting Amount
Purchase Commitment, Excluding Long-term Commitment [Domain]
Purchase Commitment, Excluding Long-Term Commitment [Domain]
Balance Sheet Components
Supplemental Balance Sheet Disclosures [Text Block]
Restructuring costs
Total
Restructuring Charges
Document Transition Report
Document Transition Report
Award Timing Predetermined
Award Timing Predetermined [Flag]
Numerator:
Numerator [Abstract]
Numerator
Fair Value of Financial Instruments
Fair Value of Financial Instruments, Policy [Policy Text Block]
Termination Date
Trading Arrangement Termination Date
Accounts payable
Increase (Decrease) in Accounts Payable
Common stock, shares authorized (in shares)
Common Stock, Shares Authorized
Depreciation and amortization
Other Depreciation and Amortization
Amortization of internal-use software costs
Capitalized Computer Software, Amortization
Document Information [Table]
Document Information [Table]
Entity Public Float
Entity Public Float
Gross Unrealized Gains
Debt Securities, Available-for-Sale, Accumulated Gross Unrealized Gain, before Tax
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Property, Plant and Equipment [Abstract]
Private Placement, Related Party
Private Placement, Related Party [Member]
Private Placement, Related Party
Valuation allowance increase (decrease)
Valuation Allowance, Deferred Tax Asset, Increase (Decrease), Amount
Long-term debt
Principal
Total principal payments
Long-Term Debt, Gross
Adjustments to reconcile net loss to net cash used in operating activities:
Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract]
Related Party Transactions [Abstract]
All Trading Arrangements
All Trading Arrangements [Member]
Due within one year
Debt Securities, Available-for-Sale, Amortized Cost, Maturity, Allocated and Single Maturity Date, Year One
All Adjustments to Compensation
All Adjustments to Compensation [Member]
Restructuring Reserve [Roll Forward]
Restructuring Reserve [Roll Forward]
Award Timing Disclosures [Line Items]
Compensation Amount
Outstanding Recovery Compensation Amount
Allowance for expected credit losses
Accounts Receivable, Credit Loss Expense (Reversal)
Additional paid-in capital
Additional Paid in Capital
RSUs forfeited (in dollars per share)
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Forfeitures, Weighted Average Grant Date Fair Value
Right of use asset
Deferred Tax Liabilities, Leasing Arrangements
Total deferred
Deferred Income Tax Expense (Benefit)
Document Information [Line Items]
Document Information [Line Items]
Advertising Agreement One
Advertising Agreement One [Member]
Advertising Agreement One
Proceeds from exercise of stock options
Proceeds from Stock Options Exercised
Statement of Comprehensive Income [Abstract]
Due within one to three years
Debt Securities, Available-for-Sale, Amortized Cost, Maturity, Allocated and Single Maturity Date, After Year One Through Three
Debt Securities, Available-for-Sale, Amortized Cost, Maturity, Allocated and Single Maturity Date, After Year One Through Three
Exercise price, minimum threshold, as a 100% of estimated fair value on the date of grant
Share-Based Compensation Arrangement By Share-based Payment Award, Minimum Exercise Price, Percent Of Fair Value Grant Date Price
Share-Based Compensation Arrangement By Share-based Payment Award, Minimum Exercise Price, Percent Of Fair Value Grant Date Price
Convertible Debt
Convertible Debt [Member]
Income Taxes
Income Tax, Policy [Policy Text Block]
Prepaid expenses and other current assets
Total prepaid expenses and other current assets
Prepaid Expense and Other Assets, Current
Document Financial Statement Error Correction
Document Financial Statement Error Correction [Flag]
Lease Expense
Lease Expense [Member]
Lease Expense
Unvested RSUs
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Aggregate Intrinsic Value, Outstanding
RSUs forfeited (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Forfeited in Period
Insider Trading Arrangements [Line Items]
Allowance for doubtful accounts
Accounts Receivable, Allowance for Credit Loss
Restructuring reserve, current
Restructuring Reserve, Current
2025
Long-Term Debt, Maturity, Year One
Risks and Uncertainties
Risks And Uncertainties, Policy [Policy Text Block]
Risks And Uncertainties, Policy
Related Party [Axis]
Related Party, Type [Axis]
Aggregate intrinsic value, outstanding
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Intrinsic Value
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)
Shares Issued, Shares, Share-Based Payment Arrangement, after Forfeiture
Entity Registrant Name
Entity Registrant Name
Charges (benefit)
Restructuring Charges (Benefits)
Restructuring Charges (Benefits)
Material Terms of Trading Arrangement
Material Terms of Trading Arrangement [Text Block]
Award Timing Method
Award Timing Method [Text Block]
Other assets
Increase (Decrease) in Other Operating Assets
Adjustment to Compensation, Amount
Adjustment to Compensation Amount
Tranche Two
Share-Based Payment Arrangement, Tranche Two [Member]
Cost of revenues
Cost of Sales [Member]
Documents Incorporated by Reference
Documents Incorporated by Reference [Text Block]
Payments
Payments for Restructuring
Auditor Name
Auditor Name
Document Period End Date
Document Period End Date
Compensation Actually Paid vs. Net Income
Compensation Actually Paid vs. Net Income [Text Block]
Peer Group Issuers, Footnote
Peer Group Issuers, Footnote [Text Block]
Adoption Date
Trading Arrangement Adoption Date
Less: Accumulated depreciation and amortization
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment
Vested and exercisable, end of period (in dollars per share)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Weighted Average Exercise Price
Number of votes per share
Number Of Votes Per Share
Number Of Votes Per Share
Entity Central Index Key
Entity Central Index Key
Total stock-based compensation expense
Share-Based Payment Arrangement, Expense
Non-Rule 10b5-1 Arrangement Terminated
Non-Rule 10b5-1 Arrangement Terminated [Flag]
Provision for income taxes
Total provision for income taxes
Income Tax Expense (Benefit)
International
Non-US [Member]
Weighted-Average Expected Recognition Period (in years)
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Outstanding, Weighted Average Remaining Contractual Terms
Income Tax Authority [Domain]
Income Tax Authority [Domain]
Accrued payroll liabilities
Employee-related Liabilities, Current
Vesting [Axis]
Vesting [Axis]
Fair Value Measurements
Fair Value Disclosures [Text Block]
Name
Trading Arrangement, Individual Name
Deferred contract acquisition costs, noncurrent
Capitalized Contract Cost, Net, Noncurrent
Stockholders' equity (deficit)
Equity [Abstract]
Debt Securities, Available-for-sale [Line Items]
Debt Securities, Available-for-Sale [Line Items]
Weighted-average remaining lease term (in years)
Operating Lease, Weighted Average Remaining Lease Term
Secured Overnight Financing Rate (SOFR)
Secured Overnight Financing Rate (SOFR) [Member]
Secured Overnight Financing Rate (SOFR)
Revenues
Total revenues
Revenue from Contract with Customer, Excluding Assessed Tax
Compensation Actually Paid vs. Company Selected Measure
Compensation Actually Paid vs. Company Selected Measure [Text Block]
Long-term Debt, Type [Axis]
Long-Term Debt, Type [Axis]
Amendment Flag
Amendment Flag
2026
Lessor, Operating Lease, Payment to be Received, Year Two
Money market funds
Money Market Funds [Member]
Schedule of Share-based Payment Award, Employee Stock Purchase Plan, Valuation Assumptions
Schedule of Share-Based Payment Award, Employee Stock Purchase Plan, Valuation Assumptions [Table Text Block]
Operating lease liabilities
Increase (Decrease) In Operating Lease Liabilities
Increase (Decrease) In Operating Lease Liabilities
Cash and cash equivalents
Cash and Cash Equivalents, at Carrying Value
Weighted-average discount rate
Operating Lease, Weighted Average Discount Rate, Percent
Cash paid for interest
Interest Paid, Excluding Capitalized Interest, Operating Activities
Share-based compensation arrangement, shares issued in period (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Shares Issued in Period
Due within one year
Debt Securities, Available-for-Sale, Fair Value, Maturity, Allocated and Single Maturity Date, Year One
Credit Facility [Domain]
Credit Facility [Domain]
Debt instrument, basis spread on variable rate
Debt Instrument, Basis Spread on Variable Rate
Property and equipment, useful life
Property, Plant and Equipment, Useful Life
Compensation Actually Paid vs. Other Measure
Compensation Actually Paid vs. Other Measure [Text Block]
Credit facilities, noncurrent
Long-Term Debt, Excluding Current Maturities
Long-term debt, term
Long-Term Debt, Term
Non-cash interest expense
Noncash Interest Expense
Noncash Interest Expense
Change in valuation allowance
Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Percent
Leasehold improvements
Leasehold Improvements [Member]
Net deferred tax liabilities
Deferred Tax Liabilities, Net
Sales and marketing
Selling and Marketing Expense [Member]
2029 and thereafter
Lessee, Operating Lease, Liability, to be Paid, Year Five And Thereafter
Lessee, Operating Lease, Liability, to be Paid, Year Five And Thereafter
Diluted (in shares)
Weighted-average shares used in calculating net loss per share, diluted (in shares)
Weighted Average Number of Shares Outstanding, Diluted
Forgone Recovery, Explanation of Impracticability
Forgone Recovery, Explanation of Impracticability [Text Block]
Convertible debt interest
Effective Income Tax Rate Reconciliation, Convertible Debt Interest, Percent
Effective Income Tax Rate Reconciliation, Convertible Debt Interest, Percent
Interest income
Interest Income (Expense), Nonoperating, Net
Operating expenses:
Operating Expenses [Abstract]
Revenue
Revenue from Contract with Customer [Text Block]
Purchases of property and equipment
Payments to Acquire Property, Plant, and Equipment
Company Selected Measure Amount
Company Selected Measure Amount
Additional Paid-In
Additional Paid-in Capital [Member]
Document Annual Report
Document Annual Report
Eleanor Lacey [Member]
Eleanor Lacey
Total assets
Assets
Name
Awards Close in Time to MNPI Disclosures, Individual Name
Cover [Abstract]
Commercial paper
Commercial Paper, Not Included with Cash and Cash Equivalents [Member]
Stock-based compensation expense
APIC, Share-Based Payment Arrangement, Increase for Cost Recognition
United States
UNITED STATES
Total
Debt Securities, Available-for-Sale, Amortized Cost, Excluding Accrued Interest, before Allowance for Credit Loss
Restructuring and Related Activities [Abstract]
Interest Income and Other Income (Expense), Net
Interest and Other Income [Text Block]
Other liabilities
Other Liabilities, Noncurrent
RSUs vested (in dollars per share)
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Vested in Period, Weighted Average Grant Date Fair Value
Non-NEOs
Non-NEOs [Member]
Total undiscounted operating lease payments
Lessee, Operating Lease, Liability, to be Paid
Revenue, remaining performance obligation, amount
Revenue, Remaining Performance Obligation, Amount
Construction in progress
Construction in Progress [Member]
Share-based compensation arrangement, number of shares, period increase (decrease) (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Number of Shares, Period Increase (Decrease)
Income Tax Contingency [Line Items]
Income Tax Contingency [Line Items]
Total operating expenses
Operating Expenses
Prime Rate
Prime Rate [Member]
Geographic Information
Segment Reporting Disclosure [Text Block]
Net increase (decrease) in cash and cash equivalents
Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect
Cash flows from financing activities
Net Cash Provided by (Used in) Financing Activities [Abstract]
Secured Debt
Secured Debt [Member]
Non-PEO NEO
Non-PEO NEO [Member]
Equity Component [Domain]
Equity Component [Domain]
Common stock, shares pursuant to evergreen provisions of ESPP (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Increase in Number of Shares Available for Grant
Share-based Compensation Arrangement by Share-based Payment Award, Increase in Number of Shares Available for Grant
Adjustment to Compensation:
Adjustment to Compensation [Axis]
Purchase price of common stock, percent
Share-Based Compensation Arrangement by Share-Based Payment Award, Purchase Price of Common Stock, Percent
State and Local Jurisdiction
State and Local Jurisdiction [Member]
Research and development tax credits
Deferred Tax Assets, Tax Credit Carryforwards, Research
Stock-based compensation for software development
Share-Based Payment Arrangement, Software Development, Noncash Expense
Share-Based Payment Arrangement, Software Development, Noncash Expense
Non-GAAP Measure Description
Non-GAAP Measure Description [Text Block]
Net operating loss carryforwards
Deferred Tax Assets, Operating Loss Carryforwards
Scenario [Axis]
Scenario [Axis]
Debt Instrument [Line Items]
Debt Instrument [Line Items]
Basic (in shares)
Weighted-average shares used in calculating net loss per share, basic (in shares)
Weighted Average Number of Shares Outstanding, Basic
Entity Current Reporting Status
Entity Current Reporting Status
Loss from operations
Operating Income (Loss)
Research and development credits
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Research and Development, Percent
Agency bonds
Agency Securities [Member]
Total deferred tax liabilities
Deferred Tax Liabilities, Gross
Changes in operating assets and liabilities:
Increase (Decrease) in Other Operating Assets and Liabilities, Net [Abstract]
Related Party Transaction [Axis]
Related Party Transaction [Axis]
Pay vs Performance Disclosure
Pay vs Performance Disclosure [Table]
Statement [Line Items]
Statement [Line Items]
Issuance of common stock upon conversion of convertible notes—related party
Stock Issued During Period, Value, Conversion of Convertible Securities
Property and Equipment, Net, Capitalized Internal-Use Software, and Impairment of Long-Lived Assets
Property, Plant and Equipment, Policy [Policy Text Block]
Other comprehensive income (loss):
Other Comprehensive Income (Loss), Net of Tax [Abstract]
Scenario [Domain]
Scenario [Domain]
Weighted- Average Remaining Contractual Term (in years)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Additional Disclosures [Abstract]
Forgone Recovery due to Disqualification of Tax Benefits, Amount
Forgone Recovery due to Disqualification of Tax Benefits, Amount
Awards Close in Time to MNPI Disclosures
Awards Close in Time to MNPI Disclosures [Table]
Schedule of Debt Securities, Available-for-sale
Debt Securities, Available-for-Sale [Table Text Block]
Due within one to three years
Debt Securities, Available-for-Sale, Fair Value, Maturity, Allocated and Single Maturity Date, after Year One Through Three
Debt Securities, Available-for-Sale, Fair Value, Maturity, Allocated and Single Maturity Date, after Year One Through Three
Amortized Cost
Debt Securities, Available-for-Sale, Amortized Cost, Fiscal Year Maturity [Abstract]
Stock-Based Compensation Expense (Benefit)
Other Restructuring Costs
Beginning balance
Ending balance
Capitalized Computer Software, Net