Customer [Domain]
Customer [Domain]
Changes in operating assets and liabilities:
Increase (Decrease) in Other Operating Assets and Liabilities, Net [Abstract]
Federal tax rate
Effective Income Tax Rate Reconciliation, at Federal Statutory Income Tax Rate, Percent
Net Loss Per Share
Earnings Per Share, Policy [Policy Text Block]
Convertible Debt
Convertible Debt [Member]
State
Current State and Local Tax Expense (Benefit)
RSUs vested (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period
Leasehold improvements
Leasehold Improvements [Member]
Fair Value Hierarchy and NAV [Domain]
Fair Value Hierarchy and NAV [Domain]
Net loss
Net loss
Net Income (Loss) Attributable to Parent
Accrued property and equipment
Accrued Property And Equipment, Current
Accrued Property And Equipment, Current
Operating lease right-of-use assets
Operating Lease, Right-of-Use Asset
Unrestricted Cash Balance, Mid Tier
Unrestricted Cash Balance, Tier Two [Member]
Unrestricted Cash Balance, Tier Two
Marketable securities
Debt Securities, Available-for-sale, Current
Net operating loss carryforwards
Deferred Tax Assets, Operating Loss Carryforwards
Accrued payroll liabilities
Employee-related Liabilities, Current
Income Statement Location [Axis]
Income Statement Location [Axis]
Statistical Measurement [Domain]
Statistical Measurement [Domain]
Segment Information
Segment Reporting, Policy [Policy Text Block]
Security Exchange Name
Security Exchange Name
Entity Incorporation, State or Country Code
Entity Incorporation, State or Country Code
RSUs cancelled/forfeited (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Forfeitures, Weighted Average Grant Date Fair Value
Revenue from Contract with Customer [Abstract]
Weighted-average remaining lease term (in years)
Operating Lease, Weighted Average Remaining Lease Term
Foreign Currency Translations and Transactions
Foreign Currency Transactions and Translations Policy [Policy Text Block]
Temporary equity, beginning balance (in shares)
Temporary equity, ending balance (in shares)
Temporary Equity, Shares Outstanding
Other assets
Other Assets, Noncurrent
Deferred commissions
Deferred Tax Liabilities, Deferred Commissions
Deferred Tax Liabilities, Deferred Commissions
Schedule of Share-based Compensation Arrangements by Share-based Payment Award [Table]
Schedule of Share-based Compensation Arrangements by Share-based Payment Award [Table]
Dividend yield
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Dividend Rate
Capitalized Contract Costs [Roll Forward]
Capitalized Contract Costs [Roll Forward]
Capitalized Contract Costs
Net increase (decrease) in cash, cash equivalents, and restricted cash
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect
Entity File Number
Entity File Number
Expected volatility
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Volatility Rate
Stock-based compensation expense
APIC, Share-based Payment Arrangement, Increase for Cost Recognition
Aggregate intrinsic value of options exercised (in thousands)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercises in Period, Intrinsic Value
Change in fair value of redeemable convertible preferred stock warrant liability
Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Liability, Gain (Loss) Included in Earnings
Certificates of deposit
Certificates of Deposit [Member]
Schedule of Debt Securities, Available-for-sale
Debt Securities, Available-for-sale [Table Text Block]
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Increases - prior period tax positions
Unrecognized Tax Benefits, Increase Resulting from Prior Period Tax Positions
Variable lease costs (in thousands)
Variable Lease, Cost
Proceeds from term loan, net of issuance costs
Proceeds from Issuance of Senior Long-term Debt
Antidilutive securities (in shares)
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount
Weighted-average discount rate
Operating Lease, Weighted Average Discount Rate, Percent
Deferred revenue recognized
Contract with Customer, Liability, Revenue Recognized
Research and development
Research and Development Expense [Member]
Net deferred tax assets
Deferred Tax Assets, Net of Valuation Allowance
RSUs granted (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Grants in Period, Weighted Average Grant Date Fair Value
Maturities of marketable securities
Proceeds from Maturities, Prepayments and Calls of Debt Securities, Available-for-sale
Net unrealized gains (losses) on marketable securities
OCI, Debt Securities, Available-for-Sale, Unrealized Holding Gain (Loss), before Adjustment, after Tax
Aggregate intrinsic value
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Aggregate Intrinsic Value, Outstanding
Award Type [Domain]
Award Type [Domain]
Share Repurchase Program [Domain]
Share Repurchase Program [Domain]
Summary of the Carrying Amount of Convertible Debt
Convertible Debt [Table Text Block]
Local Phone Number
Local Phone Number
Assets
Assets [Abstract]
Related Party Transactions [Abstract]
Vested and exercisable, end of period (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercisable, Number
Vested and expected to vest, end of period (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest, Outstanding, Weighted Average Exercise Price
Long-term debt, term
Long-term Debt, Term
Schedule of Stock Options Activity
Schedule of Stock Options Roll Forward [Table Text Block]
RSUs granted (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Grants in Period
Concentration risk, percentage
Concentration Risk, Percentage
Property and Equipment, Net
Property, Plant and Equipment, Policy [Policy Text Block]
Beginning balance (in shares)
Ending balance (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Number
Accumulated Deficit
Retained Earnings [Member]
Debt Instrument [Axis]
Debt Instrument [Axis]
Advertising Expenses
Advertising Cost [Policy Text Block]
Right of use asset
Deferred Tax Liabilities, Leasing Arrangements
Commitments and Contingencies
Commitments and Contingencies Disclosure [Text Block]
Conversion of redeemable convertible preferred stock to common stock in connection with direct listing
Stock Issued During Period, Value, Conversion of Convertible Securities
Commitments and contingencies (Note 8)
Purchase Commitment, Excluding Long-term Commitment [Line Items]
Related Party [Axis]
Related Party [Axis]
Long-lived Assets by Geographic Areas
Long-lived Assets by Geographic Areas [Table Text Block]
Secured Debt
Secured Debt [Member]
Accounts receivable
Increase (Decrease) in Accounts Receivable
Purchase of property and equipment in accounts payable and accrued liabilities
Capital Expenditures Incurred but Not yet Paid
Estimated Fair Value
Debt Securities, Held-to-maturity, Fair Value
Right-of-use assets obtained in exchange for new operating lease liabilities
Right-of-Use Asset Obtained in Exchange for Operating Lease Liability
Depreciation and amortization
Deferred Tax Liabilities, Depreciation And Amortization
Deferred Tax Liabilities, Depreciation And Amortization
Schedule of Major Components of Deferred Tax Assets and Liabilities
Schedule of Deferred Tax Assets and Liabilities [Table Text Block]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment [Line Items]
Entity Well-known Seasoned Issuer
Entity Well-known Seasoned Issuer
Vesting percentage
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Rights, Percentage
Purchase commitments, credits earned
Purchase Commitments, Credits Earned
Purchase Commitments, Credits Earned
Commitments and Contingencies Disclosure [Abstract]
Research and Development
Research, Development, and Computer Software Disclosure [Text Block]
Prime Rate
Prime Rate [Member]
Basic (in usd per share)
Net loss per share, basic (in usd per share)
Earnings Per Share, Basic
U.S. treasury bonds
US Treasury and Government [Member]
2025
Lessee, Operating Lease, Liability, to be Paid, Year Three
Revenue
Revenue from Contract with Customer [Text Block]
Document Information [Line Items]
Document Information [Line Items]
Beginning balance (in shares)
Ending balance (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number
Total interest expense
Interest Expense, Debt
Prepaid expenses
Prepaid Expense, Current
Net amortization of premium (discount) of marketable securities
Investment Income, Net, Amortization of Discount and Premium
Fair Value Measurement [Domain]
Fair Value Measurement [Domain]
Beginning balance
Ending balance
Total deferred contract acquisition costs
Capitalized Contract Cost, Net
Net deferred tax liabilities
Deferred Tax Liabilities, Net
Cash paid for amounts included in the measurement of operating lease liabilities
Operating Lease, Payments
Deferred contract acquisition costs, noncurrent
Capitalized Contract Cost, Net, Noncurrent
Operating lease liabilities
Deferred Tax Asset, Lease Liability
Deferred Tax Asset, Lease Liability
Prepaid expenses and other current assets
Increase (Decrease) in Prepaid Expense and Other Current Assets
Increase (Decrease) in Prepaid Expense and Other Current Assets
Compensation expense
Employee Benefits and Share-based Compensation
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Depreciation and amortization
Other Depreciation and Amortization
Allowance for doubtful accounts
Accounts Receivable, Credit Loss Expense (Reversal)
Principal
Long-term Debt, Gross
Software-based Services
Software-based Services [Member]
Software-based Services
January 2020 Convertible Note
January 2020 Convertible Note [Member]
January 2020 Convertible Note
Entity Voluntary Filers
Entity Voluntary Filers
Schedule of Interest and Other Income (Expense), Net
Interest and Other Income [Table Text Block]
Long-term debt
Net carrying amount
Long-term Debt
Total assets
Assets, Fair Value Disclosure
Unrealized gains (losses) on foreign currency transactions
Foreign Currency Transaction Gain (Loss), Unrealized
Level 1
Fair Value, Inputs, Level 1 [Member]
Cash flows from investing activities
Net Cash Provided by (Used in) Investing Activities [Abstract]
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Debt covenant, cash balance requirement
Debt Instrument, Covenant Terms, Cash Balance Requirement, Amount
Debt Instrument, Covenant Terms, Cash Balance Requirement, Amount
Weighted-average shares used in calculating net loss per share:
Earnings Per Share, Basic and Diluted, Other Disclosures [Abstract]
Transaction costs
Effective Income Tax Rate Reconciliation, Transaction Costs, Percent
Effective Income Tax Rate Reconciliation, Transaction Costs, Percent
Income Tax Disclosure [Abstract]
Entity Small Business
Entity Small Business
Conversion of stock, shares converted (in shares)
Conversion of Stock, Shares Converted
Increases - current period tax positions
Unrecognized Tax Benefits, Increase Resulting from Current Period Tax Positions
Supplemental cash flow data
Additional Cash Flow Elements and Supplemental Cash Flow Information [Abstract]
Total liabilities and stockholders’ equity (deficit)
Liabilities and Equity
Other
Effective Income Tax Rate Reconciliation, Other Adjustments, Percent
Other liabilities
Other Accrued Liabilities, Current
Accrued consulting expenses
Accrued Professional Fees
Other Income and Expenses [Abstract]
Tranche One
Share-based Payment Arrangement, Tranche One [Member]
Deferred revenue, current
Contract with Customer, Liability, Current
Scenario [Axis]
Scenario [Axis]
Options exercised (in dollars per share)
Share-based Compensation Arrangements by Share-based Payment Award, Options, Exercises in Period, Weighted Average Exercise Price
Restricted cash
Restricted Cash
Additional paid-in capital
Additional Paid in Capital
Liabilities and Stockholders’ Equity (Deficit)
Liabilities and Equity [Abstract]
Accounts payable
Increase (Decrease) in Accounts Payable
Income Tax Contingency [Table]
Income Tax Contingency [Table]
Net Loss per Share
Earnings Per Share [Text Block]
Operating expenses:
Operating Expenses [Abstract]
Entity Interactive Data Current
Entity Interactive Data Current
2027 and thereafter
Lessee, Operating Lease, Liability, Payments Due After Year Four
Lessee, Operating Lease, Liability, Payments Due After Year Four
Issuance of common stock upon the exercise of options
Stock Issued During Period, Value, Stock Options Exercised
Minimum
Minimum [Member]
Organization
Organization, Consolidation and Presentation of Financial Statements Disclosure [Text Block]
Affiliated Entity
Affiliated Entity [Member]
Gross profit
Gross Profit
2024
Lessee, Operating Lease, Liability, to be Paid, Year Two
Effect of foreign exchange rates on cash, cash equivalents, and restricted cash
Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents
Non-current Assets
Long-term Investments [Abstract]
Options canceled (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Forfeitures and Expirations in Period, Weighted Average Exercise Price
Unamortized loan issuance costs
Debt Issuance Costs, Net
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Table]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Table]
Unrecognized tax benefits
Beginning balance
Ending balance
Unrecognized Tax Benefits
Income Tax Authority [Domain]
Income Tax Authority [Domain]
Total deferred tax assets
Deferred Tax Assets, Gross
Entity Common Stock, Shares Outstanding
Entity Common Stock, Shares Outstanding
Gross Unrealized Gains
Debt Securities, Available-for-sale, Accumulated Gross Unrealized Gain, before Tax
Entity Address, State or Province
Entity Address, State or Province
Current liabilities
Liabilities, Current [Abstract]
General and administrative
General and Administrative Expense
Schedule of Components of the Provision for Income Taxes
Schedule of Components of Income Tax Expense (Benefit) [Table Text Block]
Vested and exercisable, end of period (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercisable, Weighted Average Exercise Price
Level 3
Fair Value, Inputs, Level 3 [Member]
Lease Obligations
Lessee, Leases [Policy Text Block]
Unrecognized tax benefits, accrued interest and penalties
Unrecognized Tax Benefits, Income Tax Penalties and Interest Accrued
Accounting Policies [Abstract]
Weighted average remaining contractual term (in years)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Remaining Contractual Term
Deferred contract acquisition costs, amortization period
Capitalized Contract Cost, Amortization Period
United States
Current Federal Tax Expense (Benefit)
Total operating lease liabilities
Operating Lease, Liability
Letters of credit outstanding, amount
Letters of Credit Outstanding, Amount
Document Transition Report
Document Transition Report
Common stock, $0.00001 par value; 1,500,000 shares authorized as of January 31, 2022 and January 31, 2021; 188,298 and 161,480 shares issued and outstanding as of January 31, 2022 and January 31, 2021, respectively;
Common Stock, Value, Issued
Interest income and other income (expense), net
Interest income and other income (expense), net
Nonoperating Income (Expense)
Unrecognized expense, period for recognition
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition
Beginning balance (in dollars per share)
Ending balance (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value
Customer Concentration Risk
Customer Concentration Risk [Member]
Commitments and contingencies (Note 8)
Commitments and Contingencies
Leases
Lessee, Operating Leases [Text Block]
Accumulated other comprehensive income (loss)
Accumulated Other Comprehensive Income (Loss), Net of Tax
Entity Emerging Growth Company
Entity Emerging Growth Company
Schedule Of Capitalized Software
Schedule Of Capitalized Software [Table Text Block]
Schedule Of Capitalized Software
ICFR Auditor Attestation Flag
ICFR Auditor Attestation Flag
Schedule Assumptions used in the Black-Scholes Pricing Model for Stock-based Compensation
Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions [Table Text Block]
Antidilutive Securities, Name [Domain]
Antidilutive Securities, Name [Domain]
Foreign
Deferred Foreign Income Tax Expense (Benefit)
Auditor Name
Auditor Name
Cover [Abstract]
Revenue by Geographic Areas
Revenue from External Customers by Geographic Areas [Table Text Block]
Marketable Securities
Marketable Securities, Policy [Policy Text Block]
Class of Stock [Axis]
Class of Stock [Axis]
Cash, Cash Equivalents, and Restricted Cash
Cash and Cash Equivalents, Policy [Policy Text Block]
Less: imputed interest
Lessee, Operating Lease, Liability, Undiscounted Excess Amount
Income Tax Contingency [Line Items]
Income Tax Contingency [Line Items]
Term Loan Agreement
Term Loan Agreement [Member]
Term Loan Agreement
Employee contributions withheld
Share-Based Payment Arrangement, Employee Contributions Withheld
Share-Based Payment Arrangement, Employee Contributions Withheld
Income Tax Authority [Axis]
Income Tax Authority [Axis]
Prepaid expenses and other current assets
Total prepaid expenses and other current assets
Prepaid Expense and Other Assets, Current
Financial Instrument [Axis]
Financial Instrument [Axis]
Temporary equity, beginning balance
Temporary equity, ending balance
Temporary Equity, Carrying Amount, Attributable to Parent
Revenues
Revenue from Contract with Customer, Excluding Assessed Tax
Accrued expenses and other current liabilities
Total accrued expenses and other current liabilities
Accrued Expenses And Other Current Liabilities
Accrued Expenses And Other Current Liabilities
Stock-based compensation
Deferred Tax Assets, Tax Deferred Expense, Compensation and Benefits, Share-based Compensation Cost
Capitalization of internal-use software costs
Capitalized Computer Software, Additions
Current:
Current Income Tax Expense (Benefit), Continuing Operations [Abstract]
Stock options
Share-based Payment Arrangement, Option [Member]
Document Information [Table]
Document Information [Table]
Fair Value Hierarchy and NAV [Axis]
Fair Value Hierarchy and NAV [Axis]
Stockholders' equity (deficit)
Equity [Abstract]
Gross Unrealized Losses
Debt Securities, Held-to-maturity, Accumulated Unrecognized Loss
Convertible Notes
Convertible Notes Payable [Member]
Common Stock
Common Stock [Member]
Variable Rate [Axis]
Variable Rate [Axis]
Foreign
Income (Loss) from Continuing Operations before Income Taxes, Foreign
Geographic Information
Segment Reporting Disclosure [Text Block]
Professional fees
Professional Fees
Loss from operations
Operating Income (Loss)
Defined contribution plan, employer discretionary contribution amount
Defined Contribution Plan, Employer Discretionary Contribution Amount
Lessee, operating lease, fees, undiscounted amount
Lessee, Operating Lease, Fees, Undiscounted Amount
Lessee, Operating Lease, Fees, Undiscounted Amount
Property, Plant and Equipment [Table]
Property, Plant and Equipment [Table]
Debt Securities, Available-for-sale [Line Items]
Debt Securities, Available-for-sale [Line Items]
Operating lease liabilities, current
Operating Lease, Liability, Current
Gross Unrealized Losses
Debt Securities, Available-for-sale, Accumulated Gross Unrealized Loss, before Tax
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Document Fiscal Year Focus
Document Fiscal Year Focus
Vesting of early exercised stock options
APIC, Share-based Payment Arrangement, Recognition and Exercise
Stock-based compensation expense
Share-based Payment Arrangement, Noncash Expense
Variable Rate [Domain]
Variable Rate [Domain]
Additional Paid-In
Additional Paid-in Capital [Member]
Cash and cash equivalents
Cash and Cash Equivalents, at Carrying Value
Amount of related party transactions
Related Party Transaction, Amounts of Transaction
Long-term Debt, Type [Domain]
Long-term Debt, Type [Domain]
Accrued interest expense
Interest Payable
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]
Purchases of marketable securities
Payments to Acquire Debt Securities, Available-for-sale
Purchases of property and equipment
Payments to Acquire Property, Plant, and Equipment
Maximum
Maximum [Member]
Share-based Payment Arrangement [Abstract]
Total liabilities
Liabilities
Segment Reporting, Revenue Reconciling Item [Line Items]
Segment Reporting, Revenue Reconciling Item [Line Items]
Schedule of Accrued Expenses and Other Current Liabilities
Schedule of Accrued Liabilities [Table Text Block]
Award Type [Axis]
Award Type [Axis]
Options granted (in dollars per share)
Share-based Compensation Arrangements by Share-based Payment Award, Options, Grants in Period, Weighted Average Exercise Price
Cash flows from financing activities
Net Cash Provided by (Used in) Financing Activities [Abstract]
Aggregate intrinsic value, outstanding
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Intrinsic Value
Schedule of Operating Lease, Liability, Maturity
Lessee, Operating Lease, Liability, Maturity [Table Text Block]
Total stockholders’ equity (deficit)
Beginning balance
Ending balance
Stockholders' Equity Attributable to Parent
Operating loss carryforwards
Operating Loss Carryforwards
Common stock, shares issued (in shares)
Common Stock, Shares, Issued
City Area Code
City Area Code
Aggregate intrinsic value, vested and exercisable
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercisable, Intrinsic Value
Lessee, operating lease, lease not yet commenced, undiscounted amount
Lessee, Operating Lease, Liability, Undiscounted Amount, Net
Lessee, Operating Lease, Liability, Undiscounted Amount, Net
Long-term purchase commitment, period
Long-term Purchase Commitment, Period
Entity Address, City or Town
Entity Address, City or Town
Repayment of term loan
Repayments of Senior Debt
Gross Unrealized Gains
Debt Securities, Held-to-maturity, Accumulated Unrecognized Gain
Repurchases of common stock
Repurchases of common stock
Payments for Repurchase of Common Stock
RSUs vested, not released (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Not Released
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Not Settled
Property and equipment, useful life
Property, Plant and Equipment, Useful Life
Deemed capital contribution on issuance of convertible note—related party
Capital Contribution on Issuance of Convertible Note, Related Party
Capital Contribution on Issuance of Convertible Note, Related Party
Schedule of Gross Unrecognized Tax Benefits Roll Forward
Schedule of Unrecognized Tax Benefits Roll Forward [Table Text Block]
Capitalized internal-use software
Software and Software Development Costs [Member]
Concentration of Credit Risk
Concentration Risk, Credit Risk, Policy [Policy Text Block]
Operating lease liabilities, noncurrent
Operating Lease, Liability, Noncurrent
Total current:
Current Income Tax Expense (Benefit)
Long-term debt, face amount
Debt Instrument, Face Amount
Interest expense
Interest Expense
Deferred:
Deferred Income Tax Expense (Benefit), Continuing Operations [Abstract]
Amortization of deferred contract acquisition costs
Amortization of deferred contract acquisition costs
Capitalized Contract Cost, Amortization
Share price (in dollars per share)
Share Price
Accumulated deficit
Retained Earnings (Accumulated Deficit)
Advertising Expense
Advertising Expense [Member]
Advertising Expense
Options, expiration period
Share-based Compensation Arrangement by Share-based Payment Award, Expiration Period
Accrued taxes for fringe benefits
Accrual for Taxes Other than Income Taxes, Current
Restricted stock units
Restricted Stock Units (RSUs) [Member]
Capitalization of contract acquisition costs
Capitalized Contract Cost, Amount Capitalized During The Period
Capitalized Contract Cost, Amount Capitalized During The Period
Statement of Stockholders' Equity [Abstract]
Issuance of common stock for employee share purchase plan (in shares)
Stock Issued During Period, Shares, Employee Stock Purchase Plans
Entity Filer Category
Entity Filer Category
Total deferred tax liabilities
Deferred Tax Liabilities, Gross
Risk-free interest rate
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Risk Free Interest Rate
Tranche Two
Share-based Payment Arrangement, Tranche Two [Member]
Share Repurchase Program [Axis]
Share Repurchase Program [Axis]
Schedule of Restrictions on Cash and Cash Equivalents
Restrictions on Cash and Cash Equivalents [Table Text Block]
Cash, cash equivalents, and restricted cash
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents [Abstract]
Income Statement [Abstract]
Term loan, net
Secured Long-term Debt, Noncurrent
Fair Value
Estimate of Fair Value Measurement [Member]
Entity Registrant Name
Entity Registrant Name
Total assets, amortized cost
Debt Securities
Unrestricted Cash Balance, Lower Tier
Unrestricted Cash Balance, Tier One [Member]
Unrestricted Cash Balance, Tier One
Beginning balance
Ending balance
Capitalized Computer Software, Net
Proceeds from exercise of stock options
Proceeds from Stock Options Exercised
Related Party Transaction [Axis]
Related Party Transaction [Axis]
Provision for income taxes
Provision for income taxes
Income Tax Expense (Benefit)
Stock Issued During Period, Shares, Employee Stock Ownership Plan
Stock Issued During Period, Shares, Employee Stock Ownership Plan
June 2020 Convertible Note
June 2020 Convertible Note [Member]
June 2020 Convertible Note
Accounts receivable, net
Accounts Receivable, after Allowance for Credit Loss, Current
Amendment Flag
Amendment Flag
Equity Components [Axis]
Equity Components [Axis]
Entity Tax Identification Number
Entity Tax Identification Number
Fair Value Disclosures [Abstract]
Antidilutive Securities [Axis]
Antidilutive Securities [Axis]
Document Fiscal Period Focus
Document Fiscal Period Focus
Total current assets
Assets, Current
Sales and marketing
Selling and Marketing Expense [Member]
Total undiscounted operating lease payments
Lessee, Operating Lease, Liability, to be Paid
Concentration Risk Type [Domain]
Concentration Risk Type [Domain]
RSUs cancelled/forfeited (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Forfeited in Period
Corporate bonds
Other Assets, Fair Value Disclosure
Stock‑Based Compensation Expense
Share-based Payment Arrangement [Policy Text Block]
Repurchases of common stock
Stock Repurchased During Period, Value
United States
Deferred Federal Income Tax Expense (Benefit)
Number Of Debt Instruments Issued In The Period
Number Of Debt Instruments Issued In The Period
Number Of Debt Instruments Issued In The Period
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Statement of Financial Position [Abstract]
Valuation allowance increase (decrease)
Valuation Allowance, Deferred Tax Asset, Increase (Decrease), Amount
Unrecognized expense, stock options
Share-based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount
Term loan, current
Long-term Debt, Current Maturities
Long-Lived Tangible Asset [Domain]
Long-Lived Tangible Asset [Domain]
Schedule of Cash and Cash Equivalents
Schedule of Cash and Cash Equivalents [Table Text Block]
Entity Public Float
Entity Public Float
Stock-based compensation expense
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Share-based Payment Arrangement, Percent
Documents Incorporated by Reference
Documents Incorporated by Reference [Text Block]
Unrecognized expense, RSUs
Share-based Payment Arrangement, Nonvested Award, Excluding Option, Cost Not yet Recognized, Amount
Weighted-average grant-date fair value per share (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Weighted Average Grant Date Fair Value
Equity Component [Domain]
Equity Component [Domain]
Short-term lease costs (in thousands)
Short-term Lease, Cost
Issuance of common stock upon the vesting and settlement of restricted stock units, net of shares withheld for taxes (in shares)
Shares Issued, Shares, Share-based Payment Arrangement, after Forfeiture
Sales and marketing
Selling and Marketing Expense
Auditor Information [Abstract]
Auditor Information [Abstract]
2023
Lessee, Operating Lease, Liability, to be Paid, Year One
Repurchases of common stock (in shares)
Repurchases of common stock (in shares)
Stock Repurchased During Period, Shares
Accrued expenses and other liabilities
Increase (Decrease) in Accrued Liabilities and Other Operating Liabilities
Amortization of discount on convertible notes and term loan issuance costs
Amortization of debt discount
Amortization of Debt Discount (Premium)
Statement [Line Items]
Statement [Line Items]
Reclassification of Class A and Class B Common Stock, Direct Listing, and Stock-Based Compensation Expense
Redeemable Convertible Preferred Stock Warrants
Stockholders' Equity, Policy [Policy Text Block]
Deferred revenue
Increase (Decrease) in Contract with Customer, Liability
Reserves and accrued expenses
Deferred Tax Assets, Tax Deferred Expense, Reserves and Accruals
Weighted- Average Exercise Price
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price [Abstract]
Revenue, remaining performance obligation, amount
Revenue, Remaining Performance Obligation, Amount
Denominator:
Denominator [Abstract]
Denominator
Purchase Commitment, Excluding Long-term Commitment [Axis]
Purchase Commitment, Excluding Long-term Commitment [Axis]
Issuance of common stock upon the vesting and settlement of restricted stock units, net of shares withheld for taxes
Shares Issued, Value, Share-based Payment Arrangement, after Forfeiture
Domestic Tax Authority
Domestic Tax Authority [Member]
Marketable securities
Estimated Fair Value
Debt Securities, Available-for-sale
Change in valuation allowance
Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Percent
Convertible debt, fair value disclosures
Convertible Debt, Fair Value Disclosures
2026
Lessee, Operating Lease, Liability, to be Paid, Year Four
Reconciliation of cash, cash equivalents, and restricted cash to the consolidated balance sheets
Additional Cash Flow Elements [Abstract]
Debt Disclosure [Abstract]
Summary of Unrecognized Compensation Costs, Related to Unvested Awards
Disclosure of Share-based Compensation Arrangements by Share-based Payment Award [Table Text Block]
Purchase price of common stock, percent
Share-based Compensation Arrangement by Share-based Payment Award, Purchase Price of Common Stock, Percent
Level 2
Fair Value, Inputs, Level 2 [Member]
Long-Lived Tangible Asset [Axis]
Long-Lived Tangible Asset [Axis]
Valuation allowance
Deferred Tax Assets, Valuation Allowance
Contractual interest expense
Interest Expense, Debt, Excluding Amortization
Deferred revenue, non-current
Contract with Customer, Liability, Noncurrent
Auditor Location
Auditor Location
Segment Reporting [Abstract]
Amortized Cost
Debt Securities, Available-for-sale, Amortized Cost
Customer [Axis]
Customer [Axis]
Employee Benefit Plans
Retirement Benefits [Text Block]
Use of Estimates
Use of Estimates, Policy [Policy Text Block]
Options granted (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross
Calculation of Basic and Diluted Net Loss Per Share
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]
Document Annual Report
Document Annual Report
Schedule of Stock-Based Compensation Expense
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Table Text Block]
Vesting [Axis]
Vesting [Axis]
Title of 12(b) Security
Title of 12(b) Security
Marketable securities, term
Debt Securities, Available-for-sale, Term
Total assets
Assets
Common stock, shares authorized (in shares)
Common Stock, Shares Authorized
Cash paid for interest
Interest Paid, Excluding Capitalized Interest, Operating Activities
Geographical [Domain]
Geographical [Domain]
Document Type
Document Type
Research and development
Research and Development Expense
Balance Sheet Components
Supplemental Balance Sheet Disclosures [Text Block]
Convertible notes, interest rate, stated percentage
Debt Instrument, Interest Rate, Stated Percentage
Options canceled (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Cancellations in Period
Share-based Compensation Arrangement by Share-based Payment Award, Options, Cancellations in Period
Schedule of Earnings Per Share, Basic, by Common Class, Including Two Class Method [Table]
Schedule of Earnings Per Share, Basic, by Common Class, Including Two Class Method [Table]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Convertible notes, net—related party
Convertible Notes Payable, Noncurrent
Basis of Presentation and Summary of Significant Accounting Policies
Significant Accounting Policies [Text Block]
Revenue, remaining performance obligation, expected timing of satisfaction, period
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Period
Hosting-Related Services
Hosting-Related Services [Member]
Hosting-Related Services
Net cash used in operating activities
Net Cash Provided by (Used in) Operating Activities
Fair Value, Recurring and Nonrecurring [Table]
Fair Value, Recurring and Nonrecurring [Table]
Furniture and fixtures
Furniture and Fixtures [Member]
Redeemable convertible preferred stock
Redeemable Convertible Preferred Stock [Member]
Schedule of Lease Cost
Lease, Cost [Table Text Block]
Schedule of Long-term Debt Instruments [Table]
Schedule of Long-term Debt Instruments [Table]
Geographical [Axis]
Geographical [Axis]
Commercial paper
Commercial Paper, Not Included with Cash and Cash Equivalents [Member]
Basic (in shares)
Weighted average number of shares outstanding, basic (in shares)
Weighted Average Number of Shares Outstanding, Basic
Diluted (in usd per share)
Net loss per share, diluted (in usd per share)
Earnings Per Share, Diluted
State and Local Jurisdiction
State and Local Jurisdiction [Member]
Non-cash lease expense
Operating Lease, Right-of-Use Asset, Amortization Expense
Vesting [Domain]
Vesting [Domain]
Early exercised stock options
Early Exercised Stock Options [Member]
Early Exercised Stock Options
Cash paid for income taxes
Income Taxes Paid, Net
International
Non-US [Member]
Comprehensive loss
Comprehensive Income (Loss), Net of Tax, Attributable to Parent
Deferred revenue
Contract with Customer, Liability
Net cash provided by financing activities
Net Cash Provided by (Used in) Financing Activities
Other comprehensive income (loss):
Other Comprehensive Income (Loss), Net of Tax [Abstract]
Purchase obligation, maximum offsetting amount
Purchase Obligation, Maximum Offsetting Amount
Purchase Obligation, Maximum Offsetting Amount
Total assets, gross unrealized gains
Debt Securities, Accumulated Unrealized Gains
Debt Securities, Accumulated Unrealized Gains
Weighted-average expected recognition period
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Outstanding, Weighted Average Remaining Contractual Terms
Vesting period
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Period
Related Party Transaction [Line Items]
Related Party Transaction [Line Items]
Accrued sales and value-added taxes
Sales and Excise Tax Payable
Issuance of redeemable convertible preferred stock upon net exercise (in shares)
Issuance of redeemable convertible preferred stock upon net exercise (in shares)
Stock Issued During Period, Shares, Conversion of Convertible Securities
Numerator:
Numerator [Abstract]
Numerator
Schedule of RSU Activity
Share-based Payment Arrangement, Restricted Stock and Restricted Stock Unit, Activity [Table Text Block]
Corporate bonds
Corporate Debt Securities [Member]
Schedule of Reconciliation of Effective Tax Rates
Schedule of Effective Income Tax Rate Reconciliation [Table Text Block]
Fair Value Measurements
Fair Value Disclosures [Text Block]
Accounts payable
Accounts Payable, Current
Concentration Risk Type [Axis]
Concentration Risk Type [Axis]
Depreciation and amortization
Depreciation, Depletion and Amortization
Impairment of long-lived assets
Impairment, Long-Lived Asset, Held-for-Use
Interest Income and Other Income (Expense), Net
Interest and Other Income [Text Block]
Schedule of Fair Value of Assets and Liabilities Measured on Recurring Basis
Fair Value, Assets Measured on Recurring Basis [Table Text Block]
Deferred tax liabilities:
Deferred Tax Liabilities, Gross [Abstract]
Proceeds from issuance of convertible notes — related party
Proceeds from Convertible Debt
Accumulated
Other
Comprehensive Income (Loss)
AOCI Attributable to Parent [Member]
Common stock, shares outstanding (in shares)
Beginning balance (in shares)
Ending balance (in shares)
Common Stock, Shares, Outstanding
Investments, noncurrent
Long-term Investments
Financial Instruments [Domain]
Financial Instruments [Domain]
Increase (Decrease) in Temporary Equity [Roll Forward]
Increase (Decrease) in Temporary Equity [Roll Forward]
Cost of revenues
Cost of Goods and Services Sold
Document Period End Date
Document Period End Date
Common Class B
Common Class B [Member]
Entity Central Index Key
Entity Central Index Key
Purchase Commitment, Excluding Long-term Commitment [Domain]
Purchase Commitment, Excluding Long-term Commitment [Domain]
Concentration Risk Benchmark [Domain]
Concentration Risk Benchmark [Domain]
Number of Shares
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding [Roll Forward]
Deferred tax assets:
Deferred Tax Assets, Gross [Abstract]
State
Deferred State and Local Income Tax Expense (Benefit)
Total lease costs
Lease, Cost
Schedule of Property and Equipment, Net
Property, Plant and Equipment [Table Text Block]
Research and development tax credits
Deferred Tax Assets, Tax Credit Carryforwards, Research
Accrued advertising expenses
Accrued Advertising, Current
Income Statement Location [Domain]
Income Statement Location [Domain]
Increases - prior period tax positions
Unrecognized Tax Benefits, Decrease Resulting from Prior Period Tax Positions
Debt Securities, Available-for-sale [Table]
Debt Securities, Available-for-sale [Table]
Reclassifications of Temporary to Permanent Equity
Conversion of redeemable convertible preferred stock warrant liability to redeemable convertible preferred stock as a result of warrant exercise
Reclassifications of Temporary to Permanent Equity
Exercise price, minimum threshold, as a 100% of estimated fair value on the date of grant
Share-Based Compensation Arrangement By Share-based Payment Award, Minimum Exercise Price, Percent Of Fair Value Grant Date Price
Share-Based Compensation Arrangement By Share-based Payment Award, Minimum Exercise Price, Percent Of Fair Value Grant Date Price
Lease Expense
Lease Expense [Member]
Lease Expense
Research and development credits
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Research and Development, Percent
Property and equipment, net
Total property and equipment, net
Property, Plant and Equipment, Net
Total operating expenses
Operating Expenses
Stockholders' Deficit
Shareholders' Equity and Share-based Payments [Text Block]
Other liabilities
Other Liabilities, Noncurrent
Issuance of common stock upon conversion of convertible notes — related party
Conversion of Stock, Amount Issued
Schedule of Long-term Debt Instruments
Schedule of Long-term Debt Instruments [Table Text Block]
Risks and Uncertainties
Risks And Uncertainties, Policy [Policy Text Block]
Risks And Uncertainties, Policy
Debt Instrument [Line Items]
Debt Instrument [Line Items]
Trading Symbol
Trading Symbol
Net loss per share:
Earnings Per Share [Abstract]
Total gross property and equipment
Property, Plant and Equipment, Gross
Unrestricted Cash Balance, Top Tier
Unrestricted Cash Balance, Tier Three [Member]
Unrestricted Cash Balance, Tier Three
Allowance for doubtful accounts
Accounts Receivable, Allowance for Credit Loss
Change in foreign currency translation adjustments
Foreign currency translation adjustments
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax, Portion Attributable to Parent
Related Party Transaction [Domain]
Related Party Transaction [Domain]
Revenue from Contract with Customer Benchmark
Revenue from Contract with Customer Benchmark [Member]
Other assets
Increase (Decrease) in Other Operating Assets
Revenue, Remaining Performance Obligation, Percentage
Revenue, Remaining Performance Obligation, Percentage
Line of Credit Facility [Table]
Line of Credit Facility [Table]
Sales of marketable securities
Proceeds from Sale of Debt Securities, Available-for-sale
Summary of Weighted-Average Grant-Date Fair Value of Options Granted and Total Intrinsic Value of Options Exercised
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Weighted Average Grant Date Fair Value [Table Text Block]
Beginning balance (in dollars per share)
Ending balance (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price
Number of votes per share
Number Of Votes Per Share
Number Of Votes Per Share
Term loan, noncurrent
Long-term Debt, Excluding Current Maturities
Schedule of Related Party Transactions, by Related Party [Table]
Schedule of Related Party Transactions, by Related Party [Table]
Total stock-based compensation expense
Share-based Payment Arrangement, Expense
Weighted average remaining contractual term, vested and exercisable (in years)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercisable, Weighted Average Remaining Contractual Term
Entity Current Reporting Status
Entity Current Reporting Status
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Weighted- Average Grant Date Fair Value
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Effective income tax rate
Effective Income Tax Rate Reconciliation, Percent
Schedule of Income before Income Taxes
Schedule of Income before Income Tax, Domestic and Foreign [Table Text Block]
Construction in progress1
Construction in Progress [Member]
Common Class A
Common Class A [Member]
Beginning of period
End of period
Total cash, cash equivalents, and restricted cash
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents
United States
UNITED STATES
Common stock, par value (in dollars per share)
Common Stock, Par or Stated Value Per Share
Statement of Comprehensive Income [Abstract]
Current assets
Assets, Current [Abstract]
Interest income
Interest Income (Expense), Nonoperating, Net
Common stock, shares reserved for future issuance (in shares)
Common Stock, Capital Shares Reserved for Future Issuance
Lessee, operating lease, future minimum payments net of tenant improvements receivable
Lessee, Operating Lease, Future Minimum Payments, Net Of Tenant Improvements Receivable
Lessee, Operating Lease, Future Minimum Payments, Net Of Tenant Improvements Receivable
Operating lease liabilities
Increase (Decrease) In Operating Lease Liabilities
Increase (Decrease) In Operating Lease Liabilities
Depreciation and amortization
Deferred Tax Assets, Depreciation And Amortization
Deferred Tax Assets, Depreciation And Amortization
Leases [Abstract]
Income Taxes
Income Tax, Policy [Policy Text Block]
Amortization of internal-use software costs
Capitalized Computer Software, Amortization
Postemployment Benefits [Abstract]
Cash equivalents
Cash and Cash Equivalents, Fair Value Disclosure
Entity Address, Postal Zip Code
Entity Address, Postal Zip Code
Revenue Recognition
Revenue from Contract with Customer [Policy Text Block]
Issuance of common stock upon the exercise of options (in shares)
Options exercised (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercises in Period
Diluted (in shares)
Weighted average number of shares outstanding, diluted (in shares)
Weighted Average Number of Shares Outstanding, Diluted
United States
Income (Loss) from Continuing Operations before Income Taxes, Domestic
Income Taxes
Income Tax Disclosure [Text Block]
Non-cash interest expense
Noncash Interest Expense
Noncash Interest Expense
Related Party [Domain]
Related Party [Domain]
Long-term Debt, Type [Axis]
Long-term Debt, Type [Axis]
Debt instrument, basis spread on variable rate
Debt Instrument, Basis Spread on Variable Rate
Reconciliation of Revenue from Segments to Consolidated [Table]
Reconciliation of Revenue from Segments to Consolidated [Table]
Convertible debt interest
Effective Income Tax Rate Reconciliation, Convertible Debt Interest, Percent
Effective Income Tax Rate Reconciliation, Convertible Debt Interest, Percent
Measurement Basis [Axis]
Measurement Basis [Axis]
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block]
Fair Value of Financial Instruments
Fair Value of Financial Instruments, Policy [Policy Text Block]
Schedule of Deferred Contract Acquisition Costs
Capitalized Contract Cost [Table Text Block]
Statement of Cash Flows [Abstract]
Auditor Firm ID
Auditor Firm ID
Marketable securities, impairment loss
Marketable Securities, Realized Gain (Loss)
Vested and expected to vest, end of period (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest, Exercisable, Number
Purchase obligation
Purchase Obligation
Entity Address, Address Line One
Entity Address, Address Line One
Net cash provided by (used in) investing activities
Net Cash Provided by (Used in) Investing Activities
Portion at Fair Value Measurement
Portion at Fair Value Measurement [Member]
Less: Accumulated depreciation and amortization
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment
Issuance of common stock for employee share purchase plan
Stock Issued During Period, Value, Employee Stock Purchase Plan
Schedule of Prepaid Expenses and Other Current Assets
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Table Text Block]
Amortized Cost
Debt Securities, Held-to-Maturity, Amortized Cost, before Allowance for Credit Loss
Cash flows from operating activities
Net Cash Provided by (Used in) Operating Activities [Abstract]
RSUs vested, and released (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Weighted Average Grant Date Fair Value
General and administrative
General and Administrative Expense [Member]
Principles of Consolidation
Consolidation, Policy [Policy Text Block]
Entity Shell Company
Entity Shell Company
Purchase commitment remaining
Purchase Commitment, Remaining Minimum Amount Committed
Expected term
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Term
Total current liabilities
Liabilities, Current
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan
Employee Stock [Member]
Taxes paid related to net share settlement of equity awards
Payment, Tax Withholding, Share-based Payment Arrangement
Class of Stock [Domain]
Class of Stock [Domain]
Total assets, gross unrealized loss
Debt Securities, Accumulated Unrealized Loss
Debt Securities, Accumulated Unrealized Loss
Money market funds
Money Market Funds [Member]
Aggregate intrinsic value, vested and expected to vest
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest, Outstanding, Aggregate Intrinsic Value
Current Fiscal Year End Date
Current Fiscal Year End Date
San Francisco
San Francisco [Member]
San Francisco
Line of Credit Facility [Line Items]
Line of Credit Facility [Line Items]
Debt Instrument, Name [Domain]
Debt Instrument, Name [Domain]
Long-lived assets
Long-Lived Assets
Other current assets
Other Assets, Current
Proceeds from employee stock purchase plan
Proceeds from Stock Plans
Statement [Table]
Statement [Table]
Number of Shares
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Common stock, shares pursuant to evergreen provisions of ESPP (in shares)
Share-based Compensation Arrangement by Share-based Payment Award, Increase in Number of Shares Available for Grant
Share-based Compensation Arrangement by Share-based Payment Award, Increase in Number of Shares Available for Grant
Advertising expense
Advertising Expense
Recently Issued Accounting Pronouncements Not Yet Adopted and Recently Adopted Accounting Pronouncements
New Accounting Pronouncements, Policy [Policy Text Block]
Unrecognized expense
Unrecognized expense
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Amount
Total assets, estimated estimated fair value
Debt Securities, Fair Value
Debt Securities, Fair Value
Customer One
Customer One [Member]
Customer One
Statistical Measurement [Axis]
Statistical Measurement [Axis]
Capitalized internal-use software costs
Payments for Software
Accounts Receivable
Accounts Receivable [Policy Text Block]
Cost of revenues
Cost of Sales [Member]
2020 Tender Offer
2020 Tender Offer [Member]
2020 Tender Offer
Foreign
Current Foreign Tax Expense (Benefit)
Other non-operating expense
Other Nonoperating Expense
RSUs vested, not released (in dollars per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Not Settled, Weighted Average Grant Date Fair Value
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Not Settled, Weighted Average Grant Date Fair Value
Scenario [Domain]
Scenario [Domain]
Adjustments to reconcile net loss to net cash used in operating activities:
Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract]
Operating lease costs (in thousands)
Operating Lease, Cost
Desktop and other computer equipment
Computer Equipment [Member]
Related Party Transactions
Related Party Transactions Disclosure [Text Block]
Concentration Risk Benchmark [Axis]
Concentration Risk Benchmark [Axis]
Unamortized discount
Unamortized discount
Debt Instrument, Unamortized Discount
Movement in Capitalized Computer Software, Net [Roll Forward]
Movement in Capitalized Computer Software, Net [Roll Forward]
Deferred contract acquisition costs, current
Capitalized Contract Cost, Net, Current
Total deferred
Deferred Income Tax Expense (Benefit)
Schedule of Share-based Payment Award, Employee Stock Purchase Plan, Valuation Assumptions
Schedule of Share-based Payment Award, Employee Stock Purchase Plan, Valuation Assumptions [Table Text Block]
Purchase Commitment, Excluding Long-term Commitment [Table]
Purchase Commitment, Excluding Long-term Commitment [Table]
Convertible Notes - Related Party
Debt
Long-term Debt [Text Block]
Weighted average remaining contractual term, vested and expected to vest (in years)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest, Outstanding, Weighted Average Remaining Contractual Term