0001477720-25-000045 | 10-K | XBRL Viewer

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Stockholders' Equity - Schedule of Option Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Number of Shares
Beginning balance (in shares)	9,788
Options granted (in shares)	0
Options exercised (in shares)	(3,716)
Options forfeited (in shares)	(1)
Ending balance (in shares)	6,071	9,788
Vested and exercisable, end of period (in shares)	5,921
Vested and expected to vest, end of period (in shares)	6,071
Weighted- Average Exercise Price
Beginning balance (in dollars per share)	$ 3.09
Options granted (in dollars per share)	0
Options exercised (in dollars per share)	2.45
Options forfeited (in dollars per share)	7.49
Ending balance (in dollars per share)	3.48	$ 3.09
Vested and exercisable, end of period (in dollars per share)	3.51
Vested and expected to vest, end of period (in dollars per share)	$ 3.48
Weighted- Average Remaining Contractual Term (in years)
Weighted average remaining contractual term (in years)	3 years 7 months 6 days	4 years 2 months 12 days
Weighted average remaining contractual term, vested and exercisable (in years)	3 years 7 months 6 days
Weighted average remaining contractual term, vested and expected to vest (in years)	3 years 7 months 6 days
Aggregate Intrinsic Value
Aggregate intrinsic value, outstanding	$ 108,457	$ 140,292
Aggregate intrinsic value, vested and exercisable	105,589
Aggregate intrinsic value, vested and expected to vest	108,457
Aggregate intrinsic value of options exercised (in thousands)	$ 61,023	$ 38,757	$ 52,687

Stockholders' Equity - Schedule of Stock Repurchase Activity (Details) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2025 USD ($) $ / shares shares
Share-Based Payment Arrangement [Abstract]
Number of shares repurchased (in shares) \| shares	6,213
Weighted-average price per share (in usd per share) \| $ / shares	$ 12.61
Aggregate purchase price \| $	$ 78,354

Balance Sheet Components - Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued payroll liabilities	$ 22,623	$ 19,219
Accrued sales and value-added taxes	13,140	10,770
Accrued taxes for fringe benefits	13,055	9,452
Accrued advertising expenses	5,862	9,276
Accrued consulting expenses	5,297	4,287
Other current liabilities	23,054	22,817
Total accrued expenses and other current liabilities	$ 83,031	$ 75,821

Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Income Statement [Abstract]
Revenues	$ 723,876	$ 652,504	$ 547,212
Cost of revenues	77,193	64,524	56,559
Gross profit	646,683	587,980	490,653
Operating expenses:
Research and development	341,467	324,688	297,209
Sales and marketing	419,950	391,955	434,961
General and administrative	152,001	141,334	166,309
Total operating expenses	913,418	857,977	898,479
Loss from operations	(266,735)	(269,997)	(407,826)
Interest income and other income (expense), net	19,647	20,624	6,933
Interest expense	(3,683)	(3,952)	(2,000)
Loss before provision for income taxes	(250,771)	(253,325)	(402,893)
Provision for income taxes	4,765	3,705	4,875
Net loss	$ (255,536)	$ (257,030)	$ (407,768)
Net loss per share:
Basic (in usd per share)	$ (1.11)	$ (1.17)	$ (2.04)
Diluted (in usd per share)	$ (1.11)	$ (1.17)	$ (2.04)
Weighted-average shares used in calculating net loss per share:
Basic (in shares)	229,472	220,406	200,034
Diluted (in shares)	229,472	220,406	200,034

Related Party Transactions	12 Months Ended
Related Party Transactions	Jan. 31, 2025
Related Party Transactions [Abstract]
Related Party Transactions	Related Party Transactions During the fiscal year ended January 31, 2020, the Company began leasing certain office facilities from a company affiliated with Board members of the Company. Rent payments made under these leases totaled $1.7 million and $1.6 million for the years ended January 31, 2025 and 2024, respectively. The Company has entered into various agreements with the same company and has recognized revenue of $0.9 million and $0.9 million for the years ended January 31, 2025 and 2024, respectively. The Company has entered into an advertising agreement with a company affiliated with a Board member of the Company. Payments under this agreement totaled $0.6 million and $1.1 million for the years ended January 31, 2025 and 2024, respectively. The Company has entered into an advertising agreement with a company affiliated with a Board member of the Company. Payments under this agreement totaled $1.7 million and $2.0 million for the years ended January 31, 2025 and 2024, respectively. In September 2022, the Company issued and sold 19,273,127 shares of its Class A common stock to the Company’s CEO in a private placement transaction at a purchase price of $18.16 per share, based on the closing trading price of the Company’s Class A common stock on September 2, 2022, for aggregate gross proceeds of approximately $350 million. See Note 10. Stockholders’ Equity for further details.

- Definition

The entire disclosure for related party transactions. Examples of related party transactions include transactions between (a) a parent company and its subsidiary; (b) subsidiaries of a common parent; (c) and entity and its principal owners; and (d) affiliates.

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+ Details

Debt (Tables)

12 Months Ended

Jan. 31, 2025

Debt Disclosure [Abstract]

Schedule of Long-term Debt Instruments

The net carrying amounts of the November 2022 Senior Secured Credit Facility were as follows (in thousands):


	As of January 31,
	2025		2024
Principal	$	44,375	$	46,875
Accrued interest	299		297
Unamortized loan issuance costs	(84)		(132)
Net carrying amount	$	44,590	$	47,040


Term loan, current	$	5,299	$	3,422
Term loan, noncurrent	$	39,291	$	43,618

Schedule of Maturities of Long-Term Debt

The expected future principal payments for all borrowings as of January 31, 2025 is as follows (in thousands):


Fiscal year ending January 31,	Expected Principal Payments
2026	$	5,000
2027	39,375
Total expected future principal payments	$	44,375

- Definition

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

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Income Taxes - Components of Income (Loss) Before Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Income Tax Disclosure [Abstract]
United States	$ (261,057)	$ (262,894)	$ (413,505)
Foreign	10,286	9,569	10,612
Loss before provision for income taxes	$ (250,771)	$ (253,325)	$ (402,893)

- Definition

Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest.

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+ Details

Net Loss Per Share (Tables)

12 Months Ended

Jan. 31, 2025

Earnings Per Share [Abstract]

Schedule of Basic and Diluted Net Loss Per Share

The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data):


	Year Ended January 31,
	2025		2024		2023
Numerator:
Net loss	$	(255,536)	$	(257,030)	$	(407,768)
Denominator:
Weighted-average shares used in calculating net loss per share, basic and diluted	229,472		220,406		200,034
Net loss per share, basic and diluted	$	(1.11)	$	(1.17)	$	(2.04)

Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share

The potential shares of common stock that were excluded from the computation of diluted net loss per share for the period presented because including them would have been anti-dilutive are as follows (in thousands):


	Year Ended January 31,
	2025	2024	2023
Stock options	6,071	9,788	11,941
Restricted stock units	21,521	17,190	14,591
Early exercised stock options	—	—	28
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan	642	485	528
Total	28,234	27,463	27,088

Geographic Information (Details) - USD ($) $ in Thousands	12 Months Ended
Geographic Information (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenues	$ 723,876	$ 652,504	$ 547,212
Total long-lived assets	262,381	278,274
United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenues	435,775	398,034	330,238
Total long-lived assets	248,698	271,844
International
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenues	288,101	254,470	$ 216,974
Total long-lived assets	$ 13,683	$ 6,430

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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+ Details

Restructuring (Tables)

12 Months Ended

Jan. 31, 2025

Restructuring and Related Activities [Abstract]

Restructuring and Related Costs

The restructuring costs related to the 2025 Restructuring Plan are recognized in the consolidated statement of operations for the year ended January 31, 2025, as follows:


	Severance and Related Charges		Stock-Based Compensation Expense (Benefit)		Total

Research and development	$	1,931	$	561	$	2,492
Sales and marketing	1,071		170		1,241
General and administrative	685		56		741
Total	$	3,687	$	787	$	4,474

The restructuring costs related to the 2022 Restructuring Plan are recognized in the consolidated statement of operations for the year ended January 31, 2023 as follows:


	Severance and Related Charges		Stock-Based Compensation Expense (Benefit)		Total
Cost of revenues	$	512	$	38	$	550
Research and development	33		2		35
Sales and marketing	5,921		661		6,582
General and administrative	1,914		179		2,093
Total	$	8,380	$	880	$	9,260

Commitment and Contingencies (Tables)

12 Months Ended

Jan. 31, 2025

Commitments and Contingencies Disclosure [Abstract]

Summary of Purchase Commitments

Future commitments under this contract as of January 31, 2025, are as follows (in thousands):


Fiscal year ending January 31,	Purchase Commitments
2026	$	36,481
2027	45,000
2028	54,000
2029	56,000
2030 and thereafter	58,000
Total remaining purchase commitments	$	249,481

Net Loss Per Share

12 Months Ended

Jan. 31, 2025

Earnings Per Share [Abstract]

Net Loss Per Share

The Company computes net loss per share using the two-class method required for multiple classes of common stock and participating securities. The rights, including the liquidation and dividend rights, of the Class A common stock and Class B common stock are substantially identical, other than voting and conversion rights. Accordingly, the Class A common stock and Class B common stock share equally in the Company’s net income and losses.

The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data):


	Year Ended January 31,
	2025		2024		2023
Numerator:
Net loss	$	(255,536)	$	(257,030)	$	(407,768)
Denominator:
Weighted-average shares used in calculating net loss per share, basic and diluted	229,472		220,406		200,034
Net loss per share, basic and diluted	$	(1.11)	$	(1.17)	$	(2.04)


	Year Ended January 31,
	2025	2024	2023
Stock options	6,071	9,788	11,941
Restricted stock units	21,521	17,190	14,591
Early exercised stock options	—	—	28
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan	642	485	528
Total	28,234	27,463	27,088

Leases - Components of Lease Cost (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Leases [Abstract]
Operating lease costs (in thousands)	$ 39,681	$ 40,897	$ 36,542
Short-term lease costs (in thousands)	1,842	3,488	2,946
Variable lease costs (in thousands)	(491)	2,663	2,269
Total lease costs	$ 41,032	$ 47,048	$ 41,757
Weighted-average remaining lease term (in years)	7 years 10 months 24 days	8 years 9 months 18 days	10 years 2 months 12 days
Weighted-average discount rate	9.50%	9.50%	9.60%
Cash paid for amounts included in the measurement of operating lease liabilities	$ 41,621	$ 41,389	$ 34,816
Right-of-use assets obtained in exchange for new operating lease liabilities	8,534	29,887	17,809
Right-of-use reductions related to operating lease impairments	$ 6,708	$ 4,900	$ 0

Leases (Tables)

12 Months Ended

Jan. 31, 2025

Leases [Abstract]

Schedule of Lease Cost

The components of lease costs, lease term, and discount rate for operating leases are as follows:


	Year Ended January 31,
	2025			2024			2023
Operating lease costs (in thousands)	$	39,681		$	40,897		$	36,542
Short-term lease costs (in thousands)	1,842			3,488			2,946
Variable lease costs (in thousands)	(491)			2,663			2,269
Total lease costs	$	41,032		$	47,048		$	41,757

Weighted-average remaining lease term (in years)	7.9			8.8			10.2
Weighted-average discount rate	9.5		%	9.5		%	9.6		%

Supplemental cash flow information related to operating leases are as follows (in thousands):


	Year Ended January 31,
	2025		2024		2023
Cash paid for amounts included in the measurement of operating lease liabilities	$	41,621	$	41,389	$	34,816
Right-of-use assets obtained in exchange for new operating lease liabilities	$	8,534	$	29,887	$	17,809
Right-of-use reductions related to operating lease impairments	$	6,708	$	4,900	$	—

Schedule of Operating Lease, Liability, Maturity

Future minimum lease payments (net of tenant improvement receivables) under non-cancelable operating leases with initial lease terms in excess of one year included in the Company’s total operating lease liabilities as of January 31, 2025, are as follows (in thousands):


Fiscal year ending January 31,	Operating Lease Payments (Net)
2026	$	41,716
2027	41,379
2028	39,787
2029	36,784
2030 and thereafter	162,729
Total undiscounted operating lease payments	322,395
Less: imputed interest	(98,596)
Total operating lease liabilities	$	223,799

Sublease Payments to be Received

As of January 31, 2025, the future total minimum sublease payments to be received were as follows (in thousands):


Fiscal year ending January 31,	Sublease Payments to be Received
2026	$	2,437
2027	2,777
2028	2,861
2029	1,877

Total sublease income to be received	$	9,952

Geographic Information

12 Months Ended

Jan. 31, 2025

Segment Reporting [Abstract]

Geographic Information

The following tables set forth revenues and long-lived assets, including operating lease ROU assets, by geographic area for the periods presented below (in thousands):

Revenues


	Year Ended January 31,
	2025		2024		2023
United States	$	435,775	$	398,034	$	330,238
International	288,101		254,470		216,974
Total revenues	$	723,876	$	652,504	$	547,212

Revenues by geography are based on the shipping address of the customer.

Long-Lived Assets


	As of January 31,
	2025		2024
United States	$	248,698	$	271,844
International	13,683		6,430
Total long-lived assets	$	262,381	$	278,274

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

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+ Details

Revenue

12 Months Ended

Jan. 31, 2025

Revenue from Contract with Customer [Abstract]

Revenue

Deferred Revenue and Remaining Performance Obligations

The Company recognized $266.4 million, $227.5 million, and $170.1 million of revenues during the years ended January 31, 2025, 2024, and 2023, respectively, that were included in the deferred revenue balance at the beginning of the respective period.

Deferred revenue that will be recognized within the next twelve months is recorded as current deferred revenue, and the remaining portion is recorded as noncurrent. As of January 31, 2025, the Company’s remaining performance obligations from contracts with customers was $430.8 million, of which the Company expects to recognize approximately 81% as revenues over the next 12 months and the remainder thereafter.

Deferred Contract Acquisition Costs

Deferred contract acquisition costs represent gross deferred contract acquisition costs less accumulated amortization. Sales commissions earned by the Company’s sales force, as well as related payroll taxes, are considered to be incremental and recoverable costs of obtaining a contract with a customer.

Deferred contract acquisition costs are amortized over a period of benefit of three years. The period of benefit was estimated by considering factors such as historical customer attrition rates, the useful life of the Company’s technology, and the impact of competition in the software-as-a-service industry.

The following table summarizes the activity of deferred contract acquisition costs (in thousands):


	Year Ended January 31,
	2025		2024		2023
Beginning balance	$	39,381	$	36,583	$	22,771
Capitalization of contract acquisition costs	27,044		24,770		28,910
Amortization of deferred contract acquisition costs	(25,907)		(21,972)		(15,098)
Ending balance	$	40,518	$	39,381	$	36,583

The following tables summarizes the outstanding balances of deferred contract acquisition costs (in thousands):


	As of January 31,
	2025		2024
Deferred contract acquisition costs, current	$	22,414	$	21,594
Deferred contract acquisition costs, noncurrent	18,104		17,787
Total deferred contract acquisition costs	$	40,518	$	39,381

Deferred contract acquisition costs, current is presented within prepaid expenses and other current assets in the consolidated balance sheets. Deferred contract acquisition costs, noncurrent is presented within other assets in the consolidated balance sheets.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

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+ Details

Stockholders' Equity (Tables)

12 Months Ended

Jan. 31, 2025

Share-Based Payment Arrangement [Abstract]

Schedule of Stock Options Activity

Option activity under the Company’s combined stock plans is set forth below (in thousands, except years and per share data):


	Number of Shares	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value
Balances at January 31, 2024	9,788	$	3.09	4.2	$	140,292
Options granted	—	—
Options exercised	(3,716)	2.45
Options forfeited	(1)	7.49
Balances at January 31, 2025	6,071	3.48		3.6	$	108,457
Vested and exercisable at January 31, 2025	5,921	3.51		3.6	$	105,589
Vested and expected to vest at January 31, 2025	6,071	3.48		3.6	$	108,457

Summary of Weighted-Average Grant-Date Fair Value of Options Granted and Total Intrinsic Value of Options Exercised

The total intrinsic value of options exercised during the periods presented were as follows:


	Year Ended January 31,
	2025		2024		2023
Aggregate intrinsic value of options exercised (in thousands)	$	61,023	$	38,757	$	52,687

Schedule of RSU Activity

The Company’s RSU activity is set forth below (in thousands, except per share data):


	Number of Shares	Weighted- Average Grant Date Fair Value		Aggregate Intrinsic Value
Unvested RSUs at January 31, 2024	17,190	$	23.04	$	299,450
RSUs granted	18,524	16.23
RSUs vested	(9,358)	21.94
RSUs cancelled/forfeited	(4,835)	19.55
Unvested RSUs at January 31, 2025	21,521	18.44		$	459,258
RSUs vested, not yet released at January 31, 2025	626	33.07

Schedule of Stock-Based Compensation Expense

Stock-based compensation expense for stock-based awards to employees and non-employees in the Company’s consolidated statements of operations for the periods below were as follows (in thousands):


	Year Ended January 31,
	2025		2024		2023
Cost of revenues	$	1,387	$	1,549	$	1,658
Research and development	115,953		112,619		100,083
Sales and marketing	64,320		59,217		58,504
General and administrative	29,611		29,033		28,717
Total stock-based compensation expense	$	211,271	$	202,418	$	188,962

Summary of Unrecognized Compensation Costs, Related to Unvested Awards

Total unrecognized stock-based compensation expense related to unvested awards not yet recognized under all equity compensation plans was as follows:


	As of January 31, 2025
	Unrecognized Expense (in thousands)		Weighted-Average Expected Recognition Period (in years)
Stock options	$	172	3.0
RSUs	361,608		2.7
Total unrecognized stock-based compensation expense	$	361,780	2.7


	As of January 31, 2024
	Unrecognized Expense (in thousands)		Weighted-Average Expected Recognition Period (in years)
Stock options	$	285	3.7
RSUs	358,188		2.9
Total unrecognized stock-based compensation expense	$	358,473	2.9

Schedule of Share-based Payment Award, Employee Stock Purchase Plan, Valuation Assumptions

The following assumptions were used to calculate the fair value of shares to be granted under the ESPP during the period:


	Year Ended January 31,
	2025	2024	2023
Risk-free interest rate	3.5% - 4.5%	4.1% - 5.5%	0.9% - 4.0%
Expected term	0.5 - 2.0 years	0.5 - 2.0 years	0.5 - 2.0 years
Dividend yield	—%	—%	—%
Expected volatility	48.8% - 65.0%	39.3% - 60.3%	46.2% - 64.1%

Schedule of Stock Repurchase Activity

The following table summarizes the stock repurchase activity under the Company’s stock repurchase program (in thousands, except per share data):


	Year Ended January 31,
	2025
Number of shares repurchased	6,213
Weighted-average price per share	$	12.61
Aggregate purchase price	$	78,354

Basis of Presentation and Summary of Significant Accounting Policies

12 Months Ended

Jan. 31, 2025

Accounting Policies [Abstract]

Basis of Presentation and Summary of Significant Accounting Policies

Principles of Consolidation

The accompanying consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America (“GAAP”) and include the accounts of the Company’s wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated on consolidation.

Fiscal Year

The Company’s fiscal year ends on January 31. For example, references to fiscal 2025, 2024, and 2023 refer to the fiscal year ended January 31, 2025, January 31, 2024, and January 31, 2023, respectively.

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and disclosed in the consolidated financial statements and accompanying notes. Estimates and assumptions reflected in the consolidated financial statements include, but are not limited to, revenue recognition, the useful lives and carrying values of long-lived assets, the fair value of common stock for periods prior to the direct listing, stock-based compensation expense, the period of benefit for deferred contract acquisition costs, income taxes, and the valuation of right-of-use assets. Actual results could differ from those estimates.

Risks and Uncertainties

Global macroeconomic events including inflation, fluctuating interest rates, bank failures, supply chain disruptions, fluctuations in currency exchange rates, tariffs and changes in trade agreements, and global armed conflicts, including between Ukraine and Russia and in the Middle East, have led to economic uncertainty. These macroeconomic conditions have and are likely to continue to have adverse effects on the rate of global information technology (“IT”) spending, including the buying patterns of the Company’s customers and prospective customers.

The conditions caused by the aforementioned macroeconomic events have affected and could continue to affect the rate of global IT spending and could adversely affect demand for the Company’s platform, lengthen the Company’s sales cycles, reduce the value or duration of subscriptions, negatively impact collections of accounts receivable, reduce expected spending from new customers, cause some of the Company’s paying customers to go out of business, and affect contraction or attrition rates of the Company’s customers, all of which could adversely affect the Company’s business, results of operations, and financial condition. As of the date of issuance of the financial statements, the Company is not aware of any specific event or circumstance related to the aforementioned macroeconomic events that would require it to update its estimates or judgments or adjust the carrying value of its assets or liabilities. Actual results could differ from those estimates and any such differences may be material to the consolidated financial statements.

Revenue Recognition

The Company primarily derives its revenues from subscription fees earned from customers accessing the Company’s products via its platform. The Company’s policy is to exclude sales and other indirect taxes when measuring the transaction price of its subscription agreements. The Company accounts for revenue contracts with

customers by applying the requirements of ASC 606, Revenue from Contracts with Customers, which includes the following steps:

•identification of the contract, or contracts, with the customer;

•identification of the performance obligations in the contract;

•determination of the transaction price;

•allocation of the transaction price to the performance obligations in the contract; and

•recognition of the revenues when, or as, the Company satisfies a performance obligation.

The Company’s subscription agreements generally have monthly or annual contractual terms and are billed in advance. Revenues are recognized ratably over the related contractual term beginning on the date that the platform is made available to a customer. The Company recognizes revenues ratably because the customer receives and consumes the benefits of the platform throughout the contractual period. Access to the platform represents a series of distinct services that comprise a single performance obligation that is satisfied over time. The Company’s contracts are generally non-cancelable and non-refundable in the event of cancellations.

Research and Development

Research and development expenses consist primarily of personnel-related expenses such as salaries and related benefits for the Company’s product development employees. Also included are non-personnel costs such as product design costs, third-party services and consulting expenses, depreciation expense related to equipment used in research and development activities, and allocation of the Company’s general overhead expenses.

Advertising Expenses

Advertising expenses are charged to sales and marketing expense in the consolidated statements of operations as incurred. Advertising expenses were $75.0 million, $79.4 million, and $118.1 million for the years ended January 31, 2025, 2024, and 2023, respectively.

Stock‑Based Compensation Expense

The Company records stock-based compensation expense for all stock-based awards, including stock options, purchase rights issued under the 2020 Employee Stock Purchase Plan (“ESPP”), and restricted stock units (“RSUs”), made to employees, non-employees, and directors based on estimated fair values recognized over the requisite service period. The fair value of stock options granted and purchase rights issued under the ESPP for purposes of calculating stock-based compensation expense is estimated on the grant date using the Black-Scholes pricing model. The Black-Scholes pricing model requires the Company to make assumptions and judgments about the inputs used in the calculation, including the expected term (weighted-average period of time that the options granted are expected to be outstanding), the volatility of the Company’s common stock, risk-free interest rate, and expected dividend yield. The expected term represents the period that the Company’s stock-based awards are expected to be outstanding. The expected term assumptions are determined based on the vesting terms, exercise terms, and contractual lives of the options. The Company utilized the average historical volatility of a group of comparable publicly traded companies over a period equal to the expected term when sufficient historical volatility of its common stock was not available and uses the historical volatility of its common stock to estimate expected volatility over the expected term for new awards. The risk-free rate is based on the U.S. Treasury yield curve in effect at the time of grant for periods corresponding with the expected life of the option. The Company’s expected dividend yield input is zero as it has not historically paid, nor does it expect in the future to pay, cash dividends on its common stock. Stock-based compensation expense for RSUs is measured based on the fair value of the Company’s common stock on the date of grant.

Stock-based compensation expense is recognized as expense over the requisite service period, which is generally the vesting period of the respective award. The Company uses the straight-line method for expense attribution and accounts for forfeitures as they occur.

Foreign Currency Translation and Transactions

The functional currency of each of the Company’s wholly owned subsidiaries is the applicable local currency or the U.S. dollar. The translation of foreign currencies into U.S. dollars is performed for assets and liabilities using current foreign currency exchange rates in effect at the balance sheet date and for revenues and expense accounts using average foreign currency exchange rates during the period. Capital accounts are translated at historical foreign currency exchange rates. Translation gains and losses are included in stockholders’ equity as a component of accumulated other comprehensive loss. Adjustments that arise from foreign currency exchange rate changes on transactions denominated in a currency other than the functional currency are included in interest income and other income (expense), net on the consolidated statements of operations and were not material for the years ended January 31, 2025, 2024, and 2023.

Segment Information

The Company manages its operations and allocates resources as a single operating and reportable segment. The Company primarily generates revenues from subscriptions from paying customers accessing its cloud-based platform.

The Company’s chief operating decision-maker is its Chief Executive Officer (“CEO”), who reviews financial information regularly provided on a consolidated basis for purposes of making operating decisions, assessing financial performance, and allocating resources.

The Company’s CEO assesses performance and decides how to allocate resources based on consolidated net income or loss that is reported on the Company’s consolidated statements of operations. The CEO uses consolidated net income or loss for purposes of evaluating return on assets and determining investment opportunities related to the Company's platform, product development, or sales and marketing. The CEO reviews consolidated expense information for each period based on the classifications presented on the Company's consolidated statements of operations, including cost of revenues, research and development, sales and marketing, general and administrative, interest income and other income (expense), net, interest expense, and provision for income taxes. For information regarding the Company’s depreciation and amortization expense see Note 5. Balance Sheet Components, for information regarding interest income, see Note 12. Interest Income and Other Income (Expense), Net and for information regarding the Company’s revenues and long-lived assets by geographic area, see Note 14. Geographic Information in these consolidated financial statements.

Cash, Cash Equivalents, and Restricted Cash

The Company considers all highly liquid investments with original maturities at the date of purchase of three months or less to be cash equivalents. Cash and cash equivalents are stated at cost, which approximates fair value.

Cash and cash equivalents as reported in the Company’s consolidated statements of cash flows includes the aggregate amounts of cash and cash equivalents as shown on the consolidated balance sheets.

The Company holds restricted cash for the future payment of voluntary disability insurance claims. The Company had $0.1 million of restricted cash as of January 31, 2025 and no restricted cash as of January 31, 2024.

Available-for-sale Investments

The Company’s marketable securities are primarily comprised of U.S. government securities, commercial paper, corporate bonds, and U.S. agency bonds with an original contractual maturity or a remaining maturity at the time of purchase of greater than three months and no more than 37 months. The Company classifies its securities as available-for-sale at the time of purchase and reevaluates such classification at each balance sheet date. The Company may sell these securities at any time for use in current operations even if they have not yet reached maturity. As a result, the Company classifies its marketable securities, including securities with stated maturities beyond twelve months, within current assets in the consolidated balance sheets.

Available-for-sale securities are carried at fair value with unrealized gains and losses reported in accumulated other comprehensive loss as a separate component of stockholders’ equity until realized. Unrealized gains and losses

for any marketable securities that management intends to sell or is more likely than not that management will be required to sell prior to their anticipated recovery are recorded in interest income and other income (expense), net. Interest receivable on these securities is presented in prepaid expenses and other current assets on the consolidated balance sheets. Realized gains and losses, other-than-temporary impairments, and the recognition of expected credit losses, if any, on available-for-sale securities are recognized upon sale and are included in interest income and other income (expense), net in the consolidated statements of operations. The cost of securities sold is based on the specific identification method. Marketable securities are reviewed periodically to identify possible other-than-temporary impairments or expected credit losses. No impairment or credit loss has been recorded on the Company’s marketable securities during the years ended January 31, 2025, 2024, or 2023.

Accounts Receivable

Accounts receivable are stated at realizable value, net of allowance for expected credit losses. The allowance for expected credit losses is based on the Company’s assessment of the collectability of its accounts receivable, which considers the Company’s historical write-offs of uncollectible accounts, an analysis of the aging of outstanding accounts receivable, specific customers with known adverse financial conditions, and considers other relevant factors, including contractual terms and current and future economic conditions. The Company also considers current market conditions and current and future economic conditions in reviewing the adequacy of the allowance. The Company reassesses the adequacy of the allowance for credit losses each reporting period.

The Company’s allowance for expected credit losses was $1.6 million and $2.3 million as of January 31, 2025 and 2024, respectively.

Concentration of Credit Risk

Financial instruments that potentially subject the Company to a concentration of credit risk consist of cash, cash equivalents, and marketable securities. The Company deposits its cash and cash equivalents with financial institutions that management believes are of high credit quality, although such deposits may, at times, exceed federally insured limits. The Company has not experienced any losses on its deposits of cash and cash equivalents to date. Cash equivalents are invested in highly rated securities.

The Company grants credit to customers in the normal course of business. For the years ended January 31, 2025, 2024, and 2023, there were no individual customers that accounted for 10% or more of the Company’s revenues. The Company had no customers that accounted for 10% or more of accounts receivable at January 31, 2025 and 2024.

Fair Value of Financial Instruments

Fair value is defined as the exit price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the reporting date. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. Fair value is estimated by utilizing a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value as follows:

Level 1 Observable inputs comprised of quoted prices for identical assets or liabilities in active markets.

Level 2 Inputs other than the quoted prices in active markets that are observable either directly or indirectly.

Level 3 Unobservable inputs in which there is little or no market data and that are significant to the fair value of the assets or liabilities.

In determining fair value, a financial instrument’s classification within the three-tier fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible, as well as considers counterparty credit risk in its assessment of fair value.

The carrying amount of certain financial instruments, including accounts receivable, accounts payable, and accrued liabilities approximates their fair values due to their short-term nature.

Lease Obligations

The Company determines if an arrangement is a lease at inception by determining if the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration and other facts and circumstances. Right-of-use (“ROU”) assets and operating lease liabilities are recognized at commencement date based on the present value of remaining lease payments over the lease term. For this purpose, the Company considers only payments that are fixed and determinable at the time of commencement. As the Company’s leases do not provide an implicit rate, the Company uses the incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. The incremental borrowing rate is a hypothetical rate based on the Company’s understanding of what its credit rating would be. The ROU assets also include any lease payments made prior to commencement and are recorded net of any lease incentives received. The lease terms may include options to extend or terminate the lease when it is reasonably certain that the Company will exercise such options. The lease agreements may contain variable costs such as common area maintenance, insurance, real estate taxes or other costs. Variable lease costs are expensed as incurred on the consolidated statements of operations. The Company’s lease agreements generally do not contain any residual value guarantees, restrictions, or covenants.

The Company has lease agreements with lease and non-lease components. The Company elects to combine lease and non-lease components as a single lease component for all classes of underlying assets. The Company elects to not record leases with an initial term of 12 months or less on the balance sheet and the associated lease payments are recognized in the consolidated statements of operations on a straight-line basis over the lease term.

Operating leases are included in operating lease ROU assets, operating lease liabilities, current, and operating lease liabilities, noncurrent on the consolidated balance sheets.

Property and Equipment, Net

The Company records its property and equipment at cost. Depreciation is computed on the straight-line method over the estimated useful lives of two to five years. Leasehold improvements are amortized over the remaining period of the lease, or the estimated useful life of the improvement, whichever is shorter. Repair and maintenance expenditures, which are not considered improvements and do not extend the useful life of an asset, are expensed as incurred.


Asset Type						Life (Years)
Desktop and other computer equipment						2-3
Furniture and fixtures						5
Leasehold improvements						Shorter of lease term or estimated useful life
Capitalized internal-use software						3

Capitalized Internal-Use Software

The Company capitalizes certain internal software development costs, consisting primarily of direct labor associated with creating the internally developed software. Capitalized costs are amortized using the straight-line method over the estimated useful life of the software once it is ready for its intended use. The Company believes the straight-line recognition method best approximates the manner in which the expected benefit will be derived. The capitalized internal-use software costs are presented within property and equipment, net on the consolidated balance sheets and amortization of internal-use software costs are included in cost of revenues in the consolidated statements of operations.

Impairment of Long-Lived Assets

The Company evaluates its long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such asset groups may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset group to future undiscounted cash flows expected to be generated by the asset group. If such assets are considered to be impaired, the impairment recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets. Assets to be disposed of are reported at the lower of the carrying amount or fair value less costs to sell. The Company recorded an impairment charge of $6.8 million and $5.0 million during the years ended January 31, 2025 and 2024, respectively, related to the ROU assets and underlying property and equipment associated with its subleased office spaces, which is further described in Note 8. Leases to the consolidated financial statements. The Company recorded no impairment charge during the year ended January 31, 2023.

Income Taxes

The Company accounts for income taxes under the asset and liability method, which requires that deferred income taxes be provided for temporary differences between the tax basis of the Company’s assets and liabilities and their financial statement reported amounts. In addition, deferred tax assets are recorded for the future benefit of utilizing net operating loss carryforwards and research and development credit carryforwards.

A valuation allowance is provided against deferred tax assets unless it is more likely than not that they will be realized. If there is significant negative evidence that the near-term realization of certain assets are deemed unlikely, the Company would record a valuation allowance against the deferred tax assets. The Company regularly assesses the continuing need for a valuation allowance against its deferred tax assets. Significant judgment is required to determine whether a valuation allowance continues to be necessary and the amount of such valuation allowance, if appropriate. The Company considers all available evidence, both positive and negative, to determine, based on the weight of available evidence, whether it is more likely than not that some or all of the deferred tax assets will not be realized. In evaluating the continued need for a valuation allowance, the Company considers, among other things, the nature, frequency, and severity of current and cumulative losses, forecasts of future profitability, and the duration of statutory carryforward periods.

The Company performs a comprehensive review of potential uncertain tax positions in each jurisdiction in which the Company operates. The Company accounts for uncertain tax positions in accordance with ASC 740, Income Taxes. ASC 740 prescribes a recognition threshold and measurement attribute for the financial statement recognition and measurement of a tax provision that an entity takes or expects to take in a tax return.

Net Loss Per Share

Basic and diluted net loss per share attributable to common stockholders is presented in conformity with the two-class method required for participating securities. The Company’s early exercised stock options are considered to be participating securities because all holders are entitled to receive a non-cumulative dividend on a pari passu basis in the event that a dividend is paid on the common stock.

The rights, including the liquidation and dividend rights, of the holders of Class A and Class B common stock are identical, except with respect to voting. As the liquidation and dividend rights are identical, the undistributed earnings are allocated on a proportionate basis and the resulting net loss per share attributed to common stockholders will, therefore, be the same for both Class A and Class B common stock on an individual or combined basis.

Under the two-class method, basic net loss per share attributable to common stockholders is computed by dividing the net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period.

Diluted earnings per share attributable to common stockholders adjusts basic earnings per share for the potentially dilutive impact of stock options, ESPP, and RSUs. As the Company has reported losses for all periods presented, all potentially dilutive securities are anti-dilutive, and accordingly, basic net loss per share equaled diluted net loss per share.

Recently Adopted Accounting Pronouncements

In November 2023, the FASB issued 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures.” The amendments improve reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. The Company adopted the guidance effective for its fiscal year 2025 Annual Report on Form 10-K and has made the required disclosures.

Recently Issued Accounting Pronouncements Not Yet Adopted

In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures,” which requires disaggregated information about a reporting entity’s effective tax rate reconciliation as well as information on income taxes paid. The guidance is effective for the Company’s fiscal years beginning February 1, 2025, with early adoption permitted. The Company is currently evaluating the impact of adoption of the standard on its consolidated financial statements.

In November 2024, the FASB issued ASU 2024-03, “Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40),” and in January 2025, the FASB issued ASU 2025-01, “Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Clarifying the Effective Date”, which requires that public entities disclose, on an annual and interim basis, disaggregated information about specific expense categories (including employee compensation, depreciation, and amortization) presented on the face of the income statement. As clarified by ASU 2025-01, the guidance is effective for the Company’s fiscal years beginning February 1, 2027 and interim reporting periods within annual reporting periods beginning February 1, 2028. The Company is currently evaluating the impact of adoption of the standard on its consolidated financial statements and related disclosures.

Basis of Presentation and Summary of Significant Accounting Policies - Property And Equipment (Details)	Jan. 31, 2025
Minimum
Property, Plant and Equipment [Line Items]
Property and equipment, useful life	2 years
Maximum
Property, Plant and Equipment [Line Items]
Property and equipment, useful life	5 years
Desktop and other computer equipment \| Minimum
Property, Plant and Equipment [Line Items]
Property and equipment, useful life	2 years
Desktop and other computer equipment \| Maximum
Property, Plant and Equipment [Line Items]
Property and equipment, useful life	3 years
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, useful life	5 years
Capitalized internal-use software
Property, Plant and Equipment [Line Items]
Property and equipment, useful life	3 years

Stockholders' Equity - ESPP Fair Value Assumptions (Details) - Shares issuable pursuant to the 2020 Employee Stock Purchase Plan	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Dividend yield	0.00%	0.00%	0.00%
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Risk-free interest rate	3.50%	4.10%	0.90%
Expected term	6 months	6 months	6 months
Expected volatility	48.80%	39.30%	46.20%
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Risk-free interest rate	4.50%	5.50%	4.00%
Expected term	2 years	2 years	2 years
Expected volatility	65.00%	60.30%	64.10%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 718
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-Name Accounting Standards Codification
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-Paragraph 1D
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Debt - Narrative (Details) - USD ($)	1 Months Ended		12 Months Ended
Debt - Narrative (Details) - USD ($)	Nov. 30, 2022	Apr. 30, 2020	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Line of Credit Facility [Line Items]
Line of credit facility, remaining borrowing capacity			$ 78,400,000
Proceeds from term loan, net of issuance costs			0	$ 0	$ 49,555,000
Long-term debt			44,375,000
Upfront issuance fees	$ 400,000
Credit Agreement
Line of Credit Facility [Line Items]
Long-term debt			44,375,000	46,875,000
Upfront issuance fees			84,000	132,000
Credit Agreement \| Letter of Credit
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing capacity	$ 30,000,000
Credit Agreement \| Maximum \| Revolving Credit Facility
Line of Credit Facility [Line Items]
Debt instrument, covenant, consolidated adjusted quick ratio	1.25
Credit Agreement \| Minimum \| Revolving Credit Facility
Line of Credit Facility [Line Items]
Debt instrument, covenant, consolidated adjusted quick ratio	1.00
Secured Debt \| Term Loan Agreement
Line of Credit Facility [Line Items]
Long-term debt, term		5 years
Long-term debt, face amount		$ 40,000,000
Secured Debt \| Term Loan Agreement \| Maximum \| Prime Rate
Line of Credit Facility [Line Items]
Debt instrument, basis spread on variable rate		(1.00%)
Secured Debt \| Term Loan Agreement \| Minimum \| Prime Rate
Line of Credit Facility [Line Items]
Debt instrument, basis spread on variable rate		0.00%
Secured Debt \| Credit Agreement
Line of Credit Facility [Line Items]
Proceeds from term loan, net of issuance costs			50,000,000
Long-term debt			44,400,000
Line of Credit \| Credit Agreement
Line of Credit Facility [Line Items]
Debt instrument, term	4 years
Line of credit, maximum borrowing capacity	$ 150,000,000
Line of Credit \| Credit Agreement \| Term Loan Facility
Line of Credit Facility [Line Items]
Long-term debt, face amount	$ 50,000,000
Debt instrument, basis spread on variable rate	2.25%
Line of Credit \| Credit Agreement \| Revolving Credit Facility
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing capacity	$ 100,000,000
Line of credit facility, commitment fee percentage	0.15%
Letters of credit outstanding, amount			21,600,000	$ 21,400,000
Upfront issuance fees			$ 100,000
Line of Credit \| Credit Agreement \| ABR Loans
Line of Credit Facility [Line Items]
Convertible notes, interest rate, stated percentage	1.25%
Line of Credit \| Credit Agreement \| Secured Overnight Financing Rate (SOFR) \| Term Loan Facility
Line of Credit Facility [Line Items]
Debt instrument, basis spread on variable rate	0.10%

Balance Sheet Components

12 Months Ended

Jan. 31, 2025

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Balance Sheet Components

Property and Equipment, Net

Property and equipment, net, consisted of the following (in thousands):


	As of January 31,
	2025		2024
Leasehold improvements	$	104,150	$	100,795
Capitalized internal-use software	35,112		24,061
Furniture and fixtures	12,689		11,732
Desktop and other computer equipment	2,828		2,122
Construction in progress	497		326
Total gross property and equipment	155,276		139,036
Less: Accumulated depreciation and amortization	(59,440)		(42,493)
Total property and equipment, net	$	95,836	$	96,543

Depreciation and amortization expense for the years ended January 31, 2025, 2024, and 2023 was $17.5 million, $14.3 million, and $12.7 million, respectively.

The changes in the carrying value of capitalized internal-use software costs for the periods presented below are as follows (in thousands):


	Amount
Balance as of February 1, 2023	$	4,035
Capitalization of internal-use software costs	9,056
Amortization of internal-use software costs	(2,570)
Balance as of January 31, 2024	$	10,521
Capitalization of internal-use software costs	11,052
Amortization of internal-use software costs	(4,994)
Balance as of January 31, 2025	$	16,579

Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):


	As of January 31,
	2025		2024
Prepaid expenses	$	17,437	$	25,029
Deferred contract acquisition costs, current	22,414		21,594
Other current assets	6,303		5,302
Total prepaid expenses and other current assets	$	46,154	$	51,925

Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):


	As of January 31,
	2025		2024
Accrued payroll liabilities	$	22,623	$	19,219
Accrued sales and value-added taxes	13,140		10,770
Accrued taxes for fringe benefits	13,055		9,452
Accrued advertising expenses	5,862		9,276
Accrued consulting expenses	5,297		4,287
Other current liabilities	23,054		22,817
Total accrued expenses and other current liabilities	$	83,031	$	75,821

Revenues - Schedule of Activity of Deferred Contract Acquisition Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Capitalized Contract Costs [Roll Forward]
Beginning balance	$ 39,381	$ 36,583	$ 22,771
Capitalization of contract acquisition costs	27,044	24,770	28,910
Amortization of deferred contract acquisition costs	(25,907)	(21,972)	(15,098)
Ending balance	$ 40,518	$ 39,381	$ 36,583

Income Taxes - Reconciliation of Unrecognized Tax Benefits (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024
Unrecognized Tax Benefits [Roll Forward]
Beginning balance	$ 34,960	$ 31,738
Increases - current period tax positions	7,387	5,444
Increases - prior period tax positions	2,499	0
Decreases - prior period tax positions	0	(2,222)
Ending balance	$ 44,846	$ 34,960

Balance Sheet Components (Tables)

12 Months Ended

Jan. 31, 2025

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Property and Equipment, Net


Asset Type						Life (Years)
Desktop and other computer equipment						2-3
Furniture and fixtures						5
Leasehold improvements						Shorter of lease term or estimated useful life
Capitalized internal-use software						3

Property and equipment, net, consisted of the following (in thousands):


	As of January 31,
	2025		2024
Leasehold improvements	$	104,150	$	100,795
Capitalized internal-use software	35,112		24,061
Furniture and fixtures	12,689		11,732
Desktop and other computer equipment	2,828		2,122
Construction in progress	497		326
Total gross property and equipment	155,276		139,036
Less: Accumulated depreciation and amortization	(59,440)		(42,493)
Total property and equipment, net	$	95,836	$	96,543

Schedule of Capitalized Software

The changes in the carrying value of capitalized internal-use software costs for the periods presented below are as follows (in thousands):


	Amount
Balance as of February 1, 2023	$	4,035
Capitalization of internal-use software costs	9,056
Amortization of internal-use software costs	(2,570)
Balance as of January 31, 2024	$	10,521
Capitalization of internal-use software costs	11,052
Amortization of internal-use software costs	(4,994)
Balance as of January 31, 2025	$	16,579

Schedule of Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):


	As of January 31,
	2025		2024
Prepaid expenses	$	17,437	$	25,029
Deferred contract acquisition costs, current	22,414		21,594
Other current assets	6,303		5,302
Total prepaid expenses and other current assets	$	46,154	$	51,925

Schedule of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):


	As of January 31,
	2025		2024
Accrued payroll liabilities	$	22,623	$	19,219
Accrued sales and value-added taxes	13,140		10,770
Accrued taxes for fringe benefits	13,055		9,452
Accrued advertising expenses	5,862		9,276
Accrued consulting expenses	5,297		4,287
Other current liabilities	23,054		22,817
Total accrued expenses and other current liabilities	$	83,031	$	75,821

Net Loss Per Share - Antidilutive Securities (Details) - shares	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	28,234,000	27,463,000	27,088,000
Stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	6,071,000	9,788,000	11,941,000
Restricted stock units
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	21,521,000	17,190,000	14,591,000
Early exercised stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	0	0	28,000
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	642,000	485,000	528,000

Consolidated Balance Sheets - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024
Current assets
Cash and cash equivalents	$ 184,728	$ 236,663
Marketable securities	282,156	282,801
Restricted cash	136	0
Accounts receivable, net	87,567	88,327
Prepaid expenses and other current assets	46,154	51,925
Total current assets	600,741	659,716
Property and equipment, net	95,836	96,543
Operating lease right-of-use assets	166,545	181,731
Other assets	28,293	23,970
Total assets	891,415	961,960
Current liabilities
Accounts payable	9,922	6,907
Accrued expenses and other current liabilities	83,031	75,821
Deferred revenue, current	300,798	265,306
Operating lease liabilities, current	22,066	19,179
Total current liabilities	415,817	367,213
Term loan, net	39,291	43,618
Deferred revenue, noncurrent	2,005	5,916
Operating lease liabilities, noncurrent	201,733	215,084
Other liabilities	5,046	3,733
Total liabilities	663,892	635,564
Commitments and contingencies (Note 7)
Stockholders' equity
Common stock, $0.00001 par value; Class A common stock - 1,000,000 shares authorized as of January 31, 2025 and January 31, 2024; 147,476 and 139,239 shares issued and outstanding as of January 31, 2025 and January 31, 2024, respectively; Class B common stock - 500,000 shares authorized as of January 31, 2025 and January 31, 2024; 85,412 and 85,489 shares issued and outstanding as of January 31, 2025 and January 31, 2024, respectively	2	2
Additional paid-in capital	2,059,848	1,821,216
Accumulated other comprehensive loss	(3,851)	(236)
Accumulated deficit	(1,828,476)	(1,494,586)
Total stockholders’ equity	227,523	326,396
Total liabilities and stockholders’ equity	$ 891,415	$ 961,960

Revenue (Tables)

12 Months Ended

Jan. 31, 2025

Revenue from Contract with Customer [Abstract]

Schedule of Deferred Contract Acquisition Costs

The following table summarizes the activity of deferred contract acquisition costs (in thousands):


	Year Ended January 31,
	2025		2024		2023
Beginning balance	$	39,381	$	36,583	$	22,771
Capitalization of contract acquisition costs	27,044		24,770		28,910
Amortization of deferred contract acquisition costs	(25,907)		(21,972)		(15,098)
Ending balance	$	40,518	$	39,381	$	36,583

The following tables summarizes the outstanding balances of deferred contract acquisition costs (in thousands):


	As of January 31,
	2025		2024
Deferred contract acquisition costs, current	$	22,414	$	21,594
Deferred contract acquisition costs, noncurrent	18,104		17,787
Total deferred contract acquisition costs	$	40,518	$	39,381

Employee Benefit Plans	12 Months Ended
Employee Benefit Plans	Jan. 31, 2025
Postemployment Benefits [Abstract]
Employee Benefit Plans	Employee Benefit PlansIn January 2011, the Company adopted a defined contribution retirement savings plan under Section 401(k) of the Internal Revenue Code. This plan covers all employees within the United States who meet minimum age and service requirements and allows participants to defer a portion of their annual compensation on a pre-tax basis. The Company’s contributions to the plan may be made at the discretion of the board of directors. During the fiscal year ended January 31, 2025, the Company began matching participant’s contributions up to a certain maximum amount. The matching contribution expense for the year ended January 31, 2025 was not material and there were no matching contribution expense for the years ended January 31, 2024 and 2023. Additionally, the Company engages in required pension plans of respective countries in which operations exist.

- Definition

The entire disclosure for retirement benefits.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 70
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480794/715-70-50-1

Reference 2: http://www.xbrl.org/2003/role/exampleRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 55
-Paragraph 17
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480482/715-20-55-17

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (d)(iv)(03)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480506/715-20-50-1

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (d)(i)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480506/715-20-50-1

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (q)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480506/715-20-50-1

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (l)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480506/715-20-50-1

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-Name Accounting Standards Codification
-Publisher FASB
-URI https://asc.fasb.org/715/tableOfContent

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (d)(iii)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480506/715-20-50-1

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (o)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480506/715-20-50-1

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (p)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480506/715-20-50-1

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (r)(1)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480506/715-20-50-1

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (r)(2)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480506/715-20-50-1

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section S99
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480126/715-20-S99-2

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 60
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480266/715-60-50-3

+ Details

Stockholders' Equity

12 Months Ended

Jan. 31, 2025

Share-Based Payment Arrangement [Abstract]

Stockholders' Equity

Stockholders’ Equity

Common Stock

There are two classes of common stock that total 1,500,000,000 authorized shares: 1,000,000,000 authorized shares of Class A common stock and 500,000,000 authorized shares of Class B common stock. The rights of the holders of Class A common stock and Class B common stock are identical, except with respect to voting and conversion. Each share of Class A common stock is entitled to one vote per share. Each share of Class B common stock is entitled to 10 votes per share and is convertible into one share of Class A common stock. Prior to the Company’s direct listing, which was completed on September 30, 2020, all 73,577,455 outstanding shares of redeemable convertible preferred stock were converted into an equivalent number of shares of Class B common

stock. There were 147,476,415 shares of Class A common stock and 85,411,680 shares of Class B common stock issued and outstanding as of January 31, 2025. There were 139,238,565 shares of Class A common stock and 85,489,359 shares of Class B common stock issued and outstanding as of January 31, 2024.

All changes in the number of shares of common stock outstanding for the years ended January 31, 2025 and 2024, were related to changes in Class A common stock, other than conversions of Class B common stock into an equivalent number of shares of Class A common stock.

Private Placement—Related Party

In September 2022, the Company issued and sold 19,273,127 shares of its Class A common stock to the Company’s CEO in a private placement transaction at a purchase price of $18.16 per share, based on the closing trading price of the Company’s Class A common stock on September 2, 2022, for aggregate gross proceeds of approximately $350 million. The Company incurred issuance costs related to the private placement of $2.7 million. The Company recorded the proceeds (net of issuance costs) of $347.3 million as additional paid-in capital within the consolidated statements of stockholders’ equity for the year ended January 31, 2023.

Stock Plans

The Company has a 2009 Stock Plan (the “2009 Plan”), a 2012 Amended and Restated Stock Plan (the “2012 Plan”), and a 2020 Equity Incentive Plan (the “2020 Plan”). Each plan was initially established to grant equity awards to employees and consultants of the Company to assist in attracting, retaining, and motivating employees and consultants and to provide incentives to promote the success of the Company’s business. The number of shares reserved for issuance under the 2020 Plan increased by 9,414,923 shares of Class A common stock on February 1, 2022, by 10,714,637 shares of Class A common stock on February 1, 2023, and by 11,236,396 shares of Class A common stock on February 1, 2024, all pursuant to the evergreen provisions of the 2020 Plan.

There are no outstanding awards under the 2009 Plan, and new issuances under the 2012 Plan terminated upon completion of the direct listing. Awards outstanding under the 2012 Plan continue to be outstanding and are governed by the provisions of the 2012 Plan. The 2020 Plan provides for the grant of incentive stock options (“ISOs”), within the meaning of Section 422 of the Code, nonstatutory stock options (“NSOs”), stock appreciation rights, restricted stock awards (“RSUs”), performance-based stock awards, and other forms of equity compensation.

ISOs may be granted only to Company employees (including officers and directors who are also employees). NSOs may be granted to Company employees and consultants. Options under the 2020 Plan may be granted for periods of up to 10 years. The exercise price of ISOs and NSOs shall not be less than 100% of the estimated fair value of the shares on the date of grant as determined by the Company’s board of directors. Options granted generally vest over four years and vest at a rate of 25% upon the first anniversary of the vesting commencement date and 1/48 per month thereafter.

The Company has outstanding RSU awards issued pursuant to the 2012 Plan and 2020 Plan. RSUs granted generally vest on a predefined rate over a period of four years contingent upon continuous service.

Shares of common stock purchased under the 2012 Plan are subject to certain restrictions and repurchase rights.

Stock Options

Option activity under the Company’s combined stock plans is set forth below (in thousands, except years and per share data):


	Number of Shares	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value
Balances at January 31, 2024	9,788	$	3.09	4.2	$	140,292
Options granted	—	—
Options exercised	(3,716)	2.45
Options forfeited	(1)	7.49
Balances at January 31, 2025	6,071	3.48		3.6	$	108,457
Vested and exercisable at January 31, 2025	5,921	3.51		3.6	$	105,589
Vested and expected to vest at January 31, 2025	6,071	3.48		3.6	$	108,457

The total intrinsic value of options exercised during the periods presented were as follows:


	Year Ended January 31,
	2025		2024		2023
Aggregate intrinsic value of options exercised (in thousands)	$	61,023	$	38,757	$	52,687

Early Exercise of Employee Options

The 2009 Plan and 2012 Plan allow for the early exercise of stock options. The consideration received for an early exercise of an option is considered to be a deposit of the exercise price, and the related dollar amount is recorded as a liability and reflected in accrued expenses and other current liabilities and other liabilities in the consolidated balance sheets. This liability is reclassified to additional paid-in capital as the awards vest. If a stock option is early exercised, the unvested shares may be repurchased by the Company in case of employment termination at the price paid by the purchaser for such shares. No shares were subject to repurchase as of January 31, 2025 and 2024.

Restricted Stock Units

The Company’s RSU activity is set forth below (in thousands, except per share data):


	Number of Shares	Weighted- Average Grant Date Fair Value		Aggregate Intrinsic Value
Unvested RSUs at January 31, 2024	17,190	$	23.04	$	299,450
RSUs granted	18,524	16.23
RSUs vested	(9,358)	21.94
RSUs cancelled/forfeited	(4,835)	19.55
Unvested RSUs at January 31, 2025	21,521	18.44		$	459,258
RSUs vested, not yet released at January 31, 2025	626	33.07

The weighted-average grant date fair value of RSUs granted during the years ended January 31, 2025, 2024, and 2023 was $16.23, $20.01, and $20.31, respectively. The total grant date fair value of RSUs vested during the years ended January 31, 2025, 2024, and 2023 was $205.3 million, $189.8 million, and $172.3 million, respectively.

Stock-Based Compensation Expense

Stock-based compensation expense for stock-based awards to employees and non-employees in the Company’s consolidated statements of operations for the periods below were as follows (in thousands):


	Year Ended January 31,
	2025		2024		2023
Cost of revenues	$	1,387	$	1,549	$	1,658
Research and development	115,953		112,619		100,083
Sales and marketing	64,320		59,217		58,504
General and administrative	29,611		29,033		28,717
Total stock-based compensation expense	$	211,271	$	202,418	$	188,962

The stock-based compensation expense related to awards granted to non-employees for the years ended January 31, 2025, 2024, and 2023 were not material.

Total unrecognized stock-based compensation expense related to unvested awards not yet recognized under all equity compensation plans was as follows:


	As of January 31, 2025
	Unrecognized Expense (in thousands)		Weighted-Average Expected Recognition Period (in years)
Stock options	$	172	3.0
RSUs	361,608		2.7
Total unrecognized stock-based compensation expense	$	361,780	2.7


	As of January 31, 2024
	Unrecognized Expense (in thousands)		Weighted-Average Expected Recognition Period (in years)
Stock options	$	285	3.7
RSUs	358,188		2.9
Total unrecognized stock-based compensation expense	$	358,473	2.9

2020 Employee Stock Purchase Plan

In September 2020, the board of directors adopted and approved the 2020 Employee Stock Purchase Plan which became effective on the effective date of the Company's registration statement on Form S-1 filed with the SEC in connection with the direct listing. The ESPP initially reserved and authorized the issuance of up to a total of 2,000,000 shares of Class A common stock to participating employees. The number of shares reserved under the ESPP was automatically increased on February 1, 2021 to 3,614,801 shares of Class A common stock, to 5,497,785 on February 1, 2022, to 7,640,712 on February 1, 2023, and to 9,887,991 on February 1, 2024, all pursuant to the evergreen provisions of the ESPP.

Subject to any limitations contained therein, the ESPP allows eligible participants to contribute, through payroll deductions, up to 15% of their eligible compensation to purchase shares of the Company’s Class A common stock at a purchase price equal to 85% of the fair market value of the Class A common stock on either the first day of the offering period or the purchase date, whichever fair market value is lower. The ESPP generally provides for consecutive 24-month offering periods, each consisting of four separate consecutive purchase periods of approximately six months in length. The ESPP also includes a two year look back in purchase price, including a reset feature. The reset feature is triggered if the price on the date of purchase is less than the price on the first day of the offering period.

During the years ended January 31, 2025, 2024, and 2023 the Company recognized $12.5 million, $11.4 million, and $12.8 million respectively, of stock-based compensation expense related to the ESPP. The Company withheld $6.6 million and $7.2 million as of January 31, 2025 and 2024, respectively, in contributions from employees. As of January 31, 2025, total unrecognized compensation cost related to the ESPP was $9.0 million, which will be amortized over a weighted-average vesting term of 1.09 years.

The following assumptions were used to calculate the fair value of shares to be granted under the ESPP during the period:


	Year Ended January 31,
	2025	2024	2023
Risk-free interest rate	3.5% - 4.5%	4.1% - 5.5%	0.9% - 4.0%
Expected term	0.5 - 2.0 years	0.5 - 2.0 years	0.5 - 2.0 years
Dividend yield	—%	—%	—%
Expected volatility	48.8% - 65.0%	39.3% - 60.3%	46.2% - 64.1%

Stock Repurchase Program

In June 2024, the Company’s board of directors authorized a stock repurchase program of up to $150.0 million of its outstanding Class A common stock. Under the program, which is designed to return value to the Company’s stockholders and reduce share count over time, the Company may repurchase shares in the open market, through privately negotiated transactions, by entering into structured repurchase agreements with third parties, by making block purchases, and/or pursuant to Rule 10b5-1 trading plans. The timing, manner, price, and amount of any repurchases under the program will be determined by the Company in its discretion. The program does not obligate the Company to acquire any particular amount of Class A common stock, and the repurchase program may be suspended or discontinued at any time at the Company’s discretion. The stock repurchase program will be funded

using the Company’s working capital and is expected to continue through June 30, 2025, unless extended or shortened by the board of directors.

The following table summarizes the stock repurchase activity under the Company’s stock repurchase program (in thousands, except per share data):


	Year Ended January 31,
	2025
Number of shares repurchased	6,213
Weighted-average price per share	$	12.61
Aggregate purchase price	$	78,354

During the years ended January 31, 2024 and 2023, the Company did not have a stock repurchase program.

As of January 31, 2025, $71.6 million remained available for future stock repurchases under the stock repurchase program. All shares of Class A common stock subsequently repurchased were retired. Upon retirement, the par value of the common stock repurchased was deducted from common stock and any excess of repurchase price over par value was recorded entirely to accumulated deficit in the consolidated balance sheets.

Revenue - Schedule of Outstanding Balances of Deferred Contract Acquisition Costs (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Revenue from Contract with Customer [Abstract]
Deferred contract acquisition costs, current	$ 22,414	$ 21,594
Deferred contract acquisition costs, noncurrent	18,104	17,787
Total deferred contract acquisition costs	$ 40,518	$ 39,381	$ 36,583	$ 22,771

Basis of Presentation and Summary of Significant Accounting Policies (Policies)

12 Months Ended

Jan. 31, 2025

Accounting Policies [Abstract]

Principles of Consolidation

Use of Estimates

Risks and Uncertainties

Revenue Recognition

customers by applying the requirements of ASC 606, Revenue from Contracts with Customers, which includes the following steps:

•identification of the contract, or contracts, with the customer;

•identification of the performance obligations in the contract;

•determination of the transaction price;

•allocation of the transaction price to the performance obligations in the contract; and

•recognition of the revenues when, or as, the Company satisfies a performance obligation.

Research and Development

Advertising Expenses

Advertising expenses are charged to sales and marketing expense in the consolidated statements of operations as incurred.

Stock‑Based Compensation Expense

Foreign Currency Translations and Transactions

Foreign Currency Translation and Transactions

Segment Information

Cash, Cash Equivalents, and Restricted Cash

Cash and cash equivalents as reported in the Company’s consolidated statements of cash flows includes the aggregate amounts of cash and cash equivalents as shown on the consolidated balance sheets.

Available-for-sale Investments

Accounts Receivable

Concentration of Credit Risk

Fair Value of Financial Instruments

Level 1 Observable inputs comprised of quoted prices for identical assets or liabilities in active markets.

Level 2 Inputs other than the quoted prices in active markets that are observable either directly or indirectly.

Level 3 Unobservable inputs in which there is little or no market data and that are significant to the fair value of the assets or liabilities.

The carrying amount of certain financial instruments, including accounts receivable, accounts payable, and accrued liabilities approximates their fair values due to their short-term nature.

Lease Obligations

Operating leases are included in operating lease ROU assets, operating lease liabilities, current, and operating lease liabilities, noncurrent on the consolidated balance sheets.

Property and Equipment, Net, Capitalized Internal-Use Software, and Impairment of Long-Lived Assets

Property and Equipment, Net


Asset Type						Life (Years)
Desktop and other computer equipment						2-3
Furniture and fixtures						5
Leasehold improvements						Shorter of lease term or estimated useful life
Capitalized internal-use software						3

Capitalized Internal-Use Software

Impairment of Long-Lived Assets

Income Taxes

Net Loss Per Share

Recently Adopted Accounting Pronouncements and Recently Issued Accounting Pronouncements Not Yet Adopted

Recently Adopted Accounting Pronouncements

Recently Issued Accounting Pronouncements Not Yet Adopted

Stockholders' Equity - Narrative (Details) $ / shares in Units, $ in Thousands					1 Months Ended		12 Months Ended
	Feb. 01, 2024 shares	Feb. 01, 2023 shares	Feb. 01, 2022 shares	Sep. 29, 2020 shares	Sep. 30, 2022 USD ($) $ / shares shares	Sep. 30, 2020 purchasePeriod shares	Jan. 31, 2025 USD ($) stockClass vote $ / shares shares	Jan. 31, 2024 USD ($) $ / shares shares	Jan. 31, 2023 USD ($) $ / shares shares	Jun. 30, 2024 USD ($)	Feb. 01, 2021 shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of classes of common stock \| stockClass							2
Common stock, shares authorized (in shares)							1,500,000,000
Issuance of redeemable convertible preferred stock upon net exercise (in shares)				73,577,455
Share-based compensation arrangement, number of shares, period increase (decrease) (in shares)	11,236,396	10,714,637	9,414,923
Share-based compensation arrangement, outstanding (in shares)							6,071,000	9,788,000
Antidilutive securities (in shares)							28,234,000	27,463,000	27,088,000
Share-based compensation arrangement, offering period						24 months
Total stock-based compensation expense \| $							$ 211,271	$ 202,418	$ 188,962
Employee contributions withheld \| $							6,600	7,200
Unrecognized expense \| $							$ 361,780	$ 358,473
Stock repurchase program, authorized amount \| $										$ 150,000
Remaining number of shares authorized to be repurchased (in shares)							71,600,000	0	0
Early exercised stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Antidilutive securities (in shares)							0	0	28,000
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation arrangement, outstanding (in shares)							0
Share-based compensation arrangement, shares issued in period (in shares)							0
Options, expiration period							10 years
Exercise price, minimum threshold, as a 100% of estimated fair value on the date of grant							100.00%
Vesting period							4 years
Vesting percentage							25.00%
Restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period							4 years
RSUs granted (in dollars per share) \| $ / shares							$ 16.23	$ 20.01	$ 20.31
Grant date fair value \| $							$ 205,300	$ 189,800	$ 172,300
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares reserved for future issuance (in shares)						2,000,000
Common stock, shares pursuant to evergreen provisions of ESPP (in shares)	9,887,991	7,640,712	5,497,785
Share-based compensation arrangement, maximum employee subscription rate						15.00%
Purchase price of common stock, percent						85.00%
Share-based compensation arrangement, offering period						6 months
Share-based compensation arrangement, number of purchase periods \| purchasePeriod						4
Share-based compensation arrangement, look-back feature, term						2 years
Total stock-based compensation expense \| $							12,500	$ 11,400	12,800
Unrecognized expense \| $							$ 9,000
Unrecognized expense, period for recognition							1 year 1 month 2 days
Common Class A
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized (in shares)							1,000,000,000	1,000,000,000
Number of votes per share \| vote							1
Conversion of stock, shares converted (in shares)							1
Common stock, shares issued (in shares)							147,476,415	139,238,565
Common Class A \| Private Placement, Related Party
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock issued during period, new issues (in shares)					19,273,127
Shares issued, price per share (in dollars per share) \| $ / shares					$ 18.16
Sale of stock, consideration received on transaction, gross \| $					$ 350,000
Payments of stock issuance costs \| $					$ 2,700
Sale of stock, consideration received on transaction \| $									$ 347,300
Common Class A \| Shares issuable pursuant to the 2020 Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares pursuant to evergreen provisions of ESPP (in shares)											3,614,801
Common Class B
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized (in shares)							500,000,000	500,000,000
Number of votes per share \| vote							10
Common stock, shares issued (in shares)							85,411,680	85,489,359
Tranche Two \| Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage							2.08%

Interest Income and Other Income (Expense), Net

12 Months Ended

Jan. 31, 2025

Other Income and Expenses [Abstract]

Interest Income and Other Income (Expense), Net

Interest income and other income (expense), net consist of the following (in thousands):


	Year Ended January 31,
	2025		2024		2023
Interest income	$	19,849	$	21,128	$	7,910
Unrealized gains (losses) on foreign currency transactions	618		(164)		801
Other non-operating expense	(820)		(340)		(1,778)
Total interest income and other income (expense), net	$	19,647	$	20,624	$	6,933

Other non-operating expense consists primarily of realized foreign currency gains and losses on transactions in the periods presented.

Income Taxes (Tables)

12 Months Ended

Jan. 31, 2025

Income Tax Disclosure [Abstract]

Schedule of Components of the Provision for Income Taxes

The components of the provision for income taxes were as follows (in thousands):


	Year Ended January 31,
	2025		2024		2023
Current:
United States	$	—	$	—	$	—
State	121		318		45
Foreign	4,295		3,239		4,009
Total current	$	4,416	$	3,557	$	4,054
Deferred:
United States	$	—	$	—	$	—
State	—		—		—
Foreign	349		148		821
Total deferred	349		148		821
Total provision for income taxes	$	4,765	$	3,705	$	4,875

Schedule of Income (Loss) before Income Taxes

The components of income (loss) before income taxes were as follows (in thousands):


	Year Ended January 31,
	2025		2024		2023
United States	$	(261,057)	$	(262,894)	$	(413,505)
Foreign	10,286		9,569		10,612
Total	$	(250,771)	$	(253,325)	$	(402,893)

Schedule of Reconciliation of Effective Tax Rates

The reconciliation between the statutory federal income tax and the Company’s effective tax rates as a percentage of loss before income taxes were as follows:


	Year Ended January 31,
	2025		2024		2023
Federal tax rate	21.0	%	21.0	%	21.0	%
Stock-based compensation expense	(3.3)		(3.6)		(2.4)
Change in valuation allowance	(21.2)		(21.4)		(23.1)
Transaction costs	—		—		(0.1)
Research and development credits	7.4		3.5		4.9
U.S. taxation of foreign income and payments	(3.9)		—		—
Other	(1.9)		(1.0)		(1.5)
Effective income tax rate	(1.9)	%	(1.5)	%	(1.2)	%

Schedule of Major Components of Deferred Tax Assets and Liabilities

The major components of deferred tax assets (liabilities) were as follows (in thousands):


	As of January 31,
	2025		2024
Deferred tax assets:
Net operating loss carryforwards	$	284,870	$	285,152
Research and development tax credits	123,900		96,548
Stock-based compensation	12,090		14,552
Reserves and accrued expenses	6,815		7,860
Operating lease liabilities	52,849		56,532
R&D expense capitalization under Sec. 174	169,447		125,080
Other	34		—
Total deferred tax assets	650,005		585,724
Valuation allowance	(601,313)		(532,423)
Total deferred tax assets, net of valuation allowance	48,692		53,301
Deferred tax liabilities:
Right of use asset	(39,286)		(43,320)
Deferred commissions	(8,634)		(8,588)
Depreciation and amortization	(2,354)		(2,704)
Total deferred tax liabilities	(50,274)		(54,612)
Net deferred tax liabilities	$	(1,582)	$	(1,311)

Schedule of Gross Unrecognized Tax Benefits Roll Forward

A reconciliation of the beginning and ending amounts of gross unrecognized tax benefits was as follows (in thousands):


	As of January 31,
	2025		2024
Balance at the beginning of the year	$	34,960	$	31,738
Increases - current period tax positions	7,387		5,444
Increases - prior period tax positions	2,499		—
Decreases - prior period tax positions	—		(2,222)
Balance at the end of the year	$	44,846	$	34,960

Debt

12 Months Ended

Jan. 31, 2025

Debt Disclosure [Abstract]

Debt

In April 2020, the Company entered into a five-year $40.0 million term loan agreement with SVB (the “April 2020 Senior Secured Term Loan”) which provided for a senior secured term loan facility, in an aggregate principal amount of up to $40.0 million to be used for the construction of the Company’s corporate headquarters. Interest accrued and was payable monthly based on a floating rate per annum equal to the prime rate (per the Wall Street Journal) plus an applicable margin ranging from 0% to (1.0)% based on the Company’s unrestricted cash balance at the lender. The April 2020 Senior Secured Term Loan was repaid in full and terminated in November 2022.

In November 2022, the Company entered into an agreement for a four-year credit facility (as amended on April 13, 2023, June 18, 2024, and November 18, 2024, the “November 2022 Senior Secured Credit Facility”) with SVB, which refinanced the April 2020 Senior Secured Term Loan. The November 2022 Senior Secured Credit Facility provides for senior secured credit facilities in the aggregate principal amount of $150.0 million, including a senior secured term loan facility in an aggregate principal amount of $50.0 million and a revolving loan facility in an aggregate principal amount of up to $100.0 million, including a $30.0 million letter of credit sub-facility, maturing on November 7, 2026. On March 27, 2023, First Citizens BancShares, Inc. announced that it entered into an agreement to purchase assets and liabilities of SVB, inclusive of the November 2022 Senior Secured Credit Facility.

Borrowings under the November 2022 Senior Secured Credit Facility may be designated as ABR Loans or SOFR Loans, subject to certain terms and conditions under the agreement. ABR Loans accrue interest at a rate per annum equal to the ABR plus an applicable margin of 1.25%. Term SOFR Loans accrue interest at a rate per annum equal to the applicable adjusted term SOFR rate, which is equal to the applicable term SOFR rate plus a term SOFR adjustment of 10 basis points, provided such adjusted term SOFR rate shall not be less than zero, plus an applicable margin of 2.25%. Interest accrues and is payable on a monthly basis.

The November 2022 Senior Secured Credit Facility contains customary conditions to borrowing, events of default, and covenants, including covenants that restrict the Company’s ability to incur indebtedness, make or hold investments, execute certain change of control transactions, business combinations or other fundamental changes to the business, dispose of assets, make certain types of restricted payments or enter into certain related party transactions, subject to customary exceptions. In addition, the November 2022 Senior Secured Credit Facility contains financial covenants, including a consolidated adjusted quick ratio of 1.25 to 1.00, as well as a minimum cash adjusted EBITDA, each tested on a quarterly basis.

Pursuant to the terms of the November 2022 Senior Secured Credit Facility, the Company may issue letters of credit which may reduce the total amount available for borrowing under the revolving credit facility. Additionally, the Company is required to pay an annual commitment fee that accrues at a rate of 0.15% per annum on the unused portion of the borrowing commitments under the revolving credit facility. The Company had an aggregate of $21.6 million of letters of credit outstanding under the revolving credit facility as of January 31, 2025, and the Company’s total available borrowing capacity under the revolving credit facility was $78.4 million as of January 31, 2025.

As of January 31, 2025, $50.0 million was drawn and $44.4 million was outstanding under the November 2022 Senior Secured Credit Facility. As of January 31, 2025, the Company was in compliance with all financial covenants.

In conjunction with the close of the November 2022 Senior Secured Credit Facility, the Company paid upfront issuance fees of $0.4 million. The upfront fees are amortized over the remaining term of the agreement. As of January 31, 2025, the Company had $0.1 million remaining of upfront issuance fees allocated to the revolving credit facility presented in the Company’s consolidated balance sheet within other assets.

The net carrying amounts of the November 2022 Senior Secured Credit Facility were as follows (in thousands):


	As of January 31,
	2025		2024
Principal	$	44,375	$	46,875
Accrued interest	299		297
Unamortized loan issuance costs	(84)		(132)
Net carrying amount	$	44,590	$	47,040


Term loan, current	$	5,299	$	3,422
Term loan, noncurrent	$	39,291	$	43,618

The net carrying amount of the current portion of the term loan is presented within accrued expenses and other current liabilities in the consolidated balance sheets.

The expected future principal payments for all borrowings as of January 31, 2025 is as follows (in thousands):


Fiscal year ending January 31,	Expected Principal Payments
2026	$	5,000
2027	39,375
Total expected future principal payments	$	44,375

Organization	12 Months Ended
Organization	Jan. 31, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization	Organization Organization and Description of Business Asana, Inc. (“Asana” or the “Company”) was incorporated in the state of Delaware on December 16, 2008. Asana is a leading work management software platform with an enterprise focus that helps organizations orchestrate work, from daily tasks to cross-functional strategic initiatives. The Company is headquartered in San Francisco, California.

Balance Sheet Components - Property and Equipment (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024
Property, Plant and Equipment [Line Items]
Total gross property and equipment	$ 155,276	$ 139,036
Less: Accumulated depreciation and amortization	(59,440)	(42,493)
Total property and equipment, net	95,836	96,543
Leasehold improvements
Property, Plant and Equipment [Line Items]
Total gross property and equipment	104,150	100,795
Capitalized internal-use software
Property, Plant and Equipment [Line Items]
Total gross property and equipment	35,112	24,061
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Total gross property and equipment	12,689	11,732
Desktop and other computer equipment
Property, Plant and Equipment [Line Items]
Total gross property and equipment	2,828	2,122
Construction in progress
Property, Plant and Equipment [Line Items]
Total gross property and equipment	$ 497	$ 326

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Cash flows from operating activities
Net loss	$ (255,536)	$ (257,030)	$ (407,768)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Allowance for expected credit losses	3,190	3,140	1,918
Depreciation and amortization	17,543	14,344	12,669
Amortization of deferred contract acquisition costs	25,907	21,972	15,098
Stock-based compensation expense	211,271	202,418	188,962
Net (accretion) amortization of (discount) premium on marketable securities	(5,510)	(3,391)	62
Non-cash lease expense	17,967	18,090	15,595
Impairment of long-lived assets	6,785	5,009	0
Amortization of discount on revolving credit facility and term loan issuance costs	122	122	41
Changes in operating assets and liabilities:
Accounts receivable	(4,661)	(9,527)	(25,179)
Prepaid expenses and other current assets	(20,427)	(25,594)	(24,042)
Other assets	(4,400)	(468)	(4,108)
Accounts payable	4,443	(569)	(4,391)
Accrued expenses and other liabilities	6,604	(5,206)	25,539
Deferred revenue	31,581	37,623	59,375
Operating lease liabilities	(19,954)	(18,864)	(13,829)
Net cash provided by (used in) operating activities	14,925	(17,931)	(160,058)
Cash flows from investing activities
Purchases of marketable securities	(234,448)	(319,133)	(72,216)
Sales of marketable securities	0	18	0
Maturities of marketable securities	240,601	43,141	143,865
Purchases of property and equipment	(5,569)	(7,721)	(5,351)
Capitalized internal-use software costs	(6,713)	(5,440)	(1,806)
Net cash (used in) provided by investing activities	(6,129)	(289,135)	64,492
Cash flows from financing activities
Proceeds from term loan, net of issuance costs	0	0	49,555
Repayment of term loan	(2,500)	(3,125)	(38,333)
Proceeds from private placement—related party, net of offering costs	0	0	347,289
Repurchases of common stock	(78,354)	0	(9)
Proceeds from exercise of stock options	9,101	4,843	5,773
Proceeds from employee stock purchase plan	13,665	15,069	17,116
Taxes paid related to net share settlement of equity awards	(5)	(10)	0
Net cash (used in) provided by financing activities	(58,093)	16,777	381,391
Effect of foreign exchange rates on cash, cash equivalents, and restricted cash	(2,502)	389	335
Net increase (decrease) in cash, cash equivalents, and restricted cash	(51,799)	(289,900)	286,160
Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents [Abstract]
Beginning of period	236,663	526,563	240,403
End of period	184,864	236,663	526,563
Reconciliation of cash, cash equivalents, and restricted cash to the consolidated balance sheets
Cash and cash equivalents	184,728	236,663	526,563
Restricted cash	136	0	0
Total cash, cash equivalents, and restricted cash shown in the consolidated statements of cash flows	184,864	236,663	526,563
Supplemental cash flow data
Cash paid for income taxes	4,254	3,354	4,325
Cash paid for interest	5,938	3,609	1,657
Supplemental non-cash investing and financing information
Purchase of property and equipment in accounts payable and accrued expenses	633	140	598
Vesting of early exercised stock options	0	109	692
Stock-based compensation expense capitalized for software development	$ 4,596	$ 3,778	$ 959

Fair Value Measurements (Tables)

12 Months Ended

Jan. 31, 2025

Fair Value Disclosures [Abstract]

Schedule of Fair Value of Assets and Liabilities Measured on Recurring Basis

The following table summarizes, for assets measured at fair value, the respective fair value and classification by level of input within the fair value hierarchy (in thousands):


	As of January 31, 2025
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	88,251	$	—	$	—	$	88,251


Total cash equivalents	$	88,251	$	—	$	—	$	88,251
Marketable securities
U.S. Treasury securities	$	155,166	$	—	$	—	$	155,166

Corporate bonds	—		106,009		—		106,009
U.S. agency bonds	—		20,981		—		20,981
Total marketable securities	$	155,166	$	126,990	$	—	$	282,156




Total assets	$	243,417	$	126,990	$	—	$	370,407


	As of January 31, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	89,561	$	—	$	—	$	89,561
Commercial paper	—		4,991		—		4,991

Total cash equivalents	$	89,561	$	4,991	$	—	$	94,552
Marketable securities
U.S. Treasury securities	$	162,328	$	—	$	—	$	162,328
Commercial paper	—		11,670		—		11,670
Corporate bonds	—		72,608		—		72,608
U.S. agency bonds	—		36,195		—		36,195
Total marketable securities	$	162,328	$	120,473	$	—	$	282,801



Total assets	$	251,889	$	125,464	$	—	$	377,353

Schedule of Debt Securities, Available-for-sale

The following table summarizes the Company's investments in marketable securities on the consolidated balance sheets (in thousands):


	As of January 31, 2025
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	155,017	$	254	$	(105)	$	155,166

Corporate bonds	105,532		487		(10)		$	106,009
U.S. agency bonds	20,935		52		(6)		$	20,981
Total marketable securities	$	281,484	$	793	$	(121)	$	282,156


	As of January 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	162,485	$	85	$	(242)	$	162,328
Commercial paper	11,645		25		—		11,670
Corporate bonds	71,930		695		(17)		72,608
U.S. agency bonds	36,067		128		—		36,195
Total marketable securities	$	282,127	$	933	$	(259)	$	282,801

Schedule of Contractual Maturities

The following table presents the contractual maturities of the Company’s marketable securities as of January 31, 2025 (in thousands):


	As of January 31, 2025
	Amortized Cost		Estimated Fair Value
Due within one year	$	131,279	$	131,497
Due within one to three years	150,205		150,659
Total	$	281,484	$	282,156

- Definition

Tabular disclosure of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-9

Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 4: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 5: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 6: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (aa)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 7: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (aaa)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 8: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 9: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 10: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 11: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 12: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

+ Details

Restructuring

12 Months Ended

Jan. 31, 2025

Restructuring and Related Activities [Abstract]

Restructuring

In the fourth quarter of fiscal 2025, the Company approved a restructuring plan (the “2025 Restructuring Plan”) intended to improve operational efficiencies and operating costs and better align the Company’s workforce with its business needs, top strategic priorities, and key growth opportunities. The 2025 Restructuring Plan involved a reduction of the Company’s workforce by approximately 5% globally.

The Company estimates it will incur total charges of approximately $7.0 to $7.5 million related to the 2025 Restructuring Plan, which is expected to be substantially complete by the first quarter of fiscal 2026. The Company recorded restructuring charges of $4.5 million as of January 31, 2025, of which $3.7 million is reflected within accrued expenses and other current liabilities and expects the liabilities to be substantially paid during the first fiscal quarter ending April 30, 2025.

The restructuring costs related to the 2025 Restructuring Plan are recognized in the consolidated statement of operations for the year ended January 31, 2025, as follows:


	Severance and Related Charges		Stock-Based Compensation Expense (Benefit)		Total

Research and development	$	1,931	$	561	$	2,492
Sales and marketing	1,071		170		1,241
General and administrative	685		56		741
Total	$	3,687	$	787	$	4,474

On November 15, 2022, the Company announced plans (the “2022 Restructuring Plan”) to reduce its global headcount by approximately 9%, intended to improve operational efficiencies and operating costs and better align the Company’s workforce with its business needs, top strategic priorities, and key growth opportunities.

The 2022 Restructuring Plan resulted in $9.3 million of restructuring costs for the year ended January 31, 2023, including costs related to severance benefits as well as non-cash expenditures related to the accelerated vesting of share-based awards. The headcount reductions, including cash payments, were substantially completed by the end of fiscal 2023. The company had a restructuring liability of $0.9 million as of January 31, 2023 within accrued expenses and other current liabilities which was fully paid during the fiscal year ended January 31, 2024.

The restructuring costs related to the 2022 Restructuring Plan are recognized in the consolidated statement of operations for the year ended January 31, 2023 as follows:


	Severance and Related Charges		Stock-Based Compensation Expense (Benefit)		Total
Cost of revenues	$	512	$	38	$	550
Research and development	33		2		35
Sales and marketing	5,921		661		6,582
General and administrative	1,914		179		2,093
Total	$	8,380	$	880	$	9,260

Basis of Presentation and Summary of Significant Accounting Policies - Narrative (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Debt Securities, Available-for-sale [Line Items]
Advertising expense	$ 75.0	$ 79.4	$ 118.1
Restricted cash	0.1	0.0
Allowance for doubtful accounts	1.6	2.3
Asset impairment charges	$ 6.8	$ 5.0	$ 0.0
Minimum
Debt Securities, Available-for-sale [Line Items]
Marketable securities, term	3 months
Property and equipment, useful life	2 years
Maximum
Debt Securities, Available-for-sale [Line Items]
Marketable securities, term	37 months
Property and equipment, useful life	5 years

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
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-Name Accounting Standards Codification
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-Paragraph 2
-Subparagraph (a)
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-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
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-Section 50
-Paragraph 3
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-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

+ Details

Employee Benefit Plans- Narrative (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Postemployment Benefits [Abstract]
Defined contribution plan, cost	$ 0.0	$ 0.0	$ 0.0

Cover - USD ($) $ in Billions	12 Months Ended
Cover - USD ($) $ in Billions	Jan. 31, 2025	Mar. 12, 2025	Jul. 31, 2024
Document Information [Line Items]
Document Type	10-K
Document Annual Report	true
Document Transition Report	false
Document Period End Date	Jan. 31, 2025
Current Fiscal Year End Date	--01-31
Entity File Number	001-39495
Entity Registrant Name	ASANA, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	26-3912448
Entity Address, Address Line One	633 Folsom Street, Suite 100
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94107
City Area Code	415
Local Phone Number	525-3888
Title of 12(b) Security	Class A Common Stock, $0.00001 par value per share
Trading Symbol	ASAN
Security Exchange Name	NYSE
Entity Well-known Seasoned Issuer	Yes
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
ICFR Auditor Attestation Flag	true
Document Financial Statement Error Correction	false
Entity Shell Company	false
Entity Public Float			$ 1.2
Documents Incorporated by Reference	Portions of the registrant’s definitive Proxy Statement relating to the Annual Meeting of Stockholders are incorporated by reference into Part III of this Annual Report on Form 10-K where indicated. Such definitive Proxy Statement will be filed with the Securities and Exchange Commission within 120 days after the end of the registrant’s fiscal year ended January 31, 2025.
Entity Central Index Key	0001477720
Document Fiscal Year Focus	2025
Document Fiscal Period Focus	FY
Amendment Flag	false
Common Class A
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		147,663,349
Common Class B
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		85,411,680

Stockholders' Equity - Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 211,271	$ 202,418	$ 188,962
Unrecognized expense, stock options	172	285
Unrecognized expense, RSUs	361,608	358,188
Total unrecognized stock-based compensation expense	$ 361,780	$ 358,473
Weighted-Average Expected Recognition Period (in years)	2 years 8 months 12 days	2 years 10 months 24 days
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-Average Expected Recognition Period (in years)	3 years	3 years 8 months 12 days
Restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-Average Expected Recognition Period (in years)	2 years 8 months 12 days	2 years 10 months 24 days
Cost of revenues
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 1,387	$ 1,549	1,658
Research and development
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	115,953	112,619	100,083
Sales and marketing
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	64,320	59,217	58,504
General and administrative
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 29,611	$ 29,033	$ 28,717

Fair Value Measurements

12 Months Ended

Jan. 31, 2025

Fair Value Disclosures [Abstract]

Fair Value Measurements

The following table summarizes, for assets measured at fair value, the respective fair value and classification by level of input within the fair value hierarchy (in thousands):


	As of January 31, 2025
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	88,251	$	—	$	—	$	88,251


Total cash equivalents	$	88,251	$	—	$	—	$	88,251
Marketable securities
U.S. Treasury securities	$	155,166	$	—	$	—	$	155,166

Corporate bonds	—		106,009		—		106,009
U.S. agency bonds	—		20,981		—		20,981
Total marketable securities	$	155,166	$	126,990	$	—	$	282,156




Total assets	$	243,417	$	126,990	$	—	$	370,407


	As of January 31, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	89,561	$	—	$	—	$	89,561
Commercial paper	—		4,991		—		4,991

Total cash equivalents	$	89,561	$	4,991	$	—	$	94,552
Marketable securities
U.S. Treasury securities	$	162,328	$	—	$	—	$	162,328
Commercial paper	—		11,670		—		11,670
Corporate bonds	—		72,608		—		72,608
U.S. agency bonds	—		36,195		—		36,195
Total marketable securities	$	162,328	$	120,473	$	—	$	282,801



Total assets	$	251,889	$	125,464	$	—	$	377,353

There were no transfers of financial assets or liabilities into or out of Level 3 during the years ended January 31, 2025 and 2024.

The following table summarizes the Company's investments in marketable securities on the consolidated balance sheets (in thousands):


	As of January 31, 2025
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	155,017	$	254	$	(105)	$	155,166

Corporate bonds	105,532		487		(10)		$	106,009
U.S. agency bonds	20,935		52		(6)		$	20,981
Total marketable securities	$	281,484	$	793	$	(121)	$	282,156


	As of January 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	162,485	$	85	$	(242)	$	162,328
Commercial paper	11,645		25		—		11,670
Corporate bonds	71,930		695		(17)		72,608
U.S. agency bonds	36,067		128		—		36,195
Total marketable securities	$	282,127	$	933	$	(259)	$	282,801

The following table presents the contractual maturities of the Company’s marketable securities as of January 31, 2025 (in thousands):


	As of January 31, 2025
	Amortized Cost		Estimated Fair Value
Due within one year	$	131,279	$	131,497
Due within one to three years	150,205		150,659
Total	$	281,484	$	282,156

The Company periodically evaluates its investments for expected credit losses. The Company had certain available-for-sale investment securities in a gross unrealized loss position, substantially all of which had been in such position for less than 12 months. The unrealized losses on the available-for-sale securities were primarily due to unfavorable changes in interest rates subsequent to the initial purchase of these securities. The Company expects to recover the full carrying value of its available-for-sale securities in an unrealized loss position as it does not intend or anticipate a need to sell these securities prior to recovering the associated unrealized losses. The Company also expects any credit losses would be immaterial based on the high-grade credit rating for each of such available-for-sale securities. As a result, the Company does not consider any portion of the unrealized losses as of January 31, 2025 or January 31, 2024 to represent credit losses.

In April 2020 and November 2022, the Company entered into credit agreements (the “April 2020 Senior Secured Term Loan” and “November 2022 Senior Secured Credit Facility” as defined in Note 6. Debt) with Silicon Valley Bank (“SVB”). The credit facilities are carried at amortized cost, which approximated their fair values as of January 31, 2025 and January 31, 2024. If the credit facilities were measured at fair value in the financial statements, they would be classified as Level 2 in the fair value hierarchy. The April 2020 Senior Secured Term Loan was repaid in full and terminated in November 2022. On March 27, 2023, First Citizens BancShares, Inc. announced that

it entered into an agreement to purchase assets and liabilities of SVB, inclusive of the November 2022 Senior Secured Credit Facility.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 107
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482078/820-10-55-107

Reference 2: http://www.xbrl.org/2003/role/exampleRef
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Income Taxes - Components of Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024
Deferred tax assets:
Net operating loss carryforwards	$ 284,870	$ 285,152
Research and development tax credits	123,900	96,548
Stock-based compensation	12,090	14,552
Reserves and accrued expenses	6,815	7,860
Operating lease liabilities	52,849	56,532
R&D expense capitalization under Sec. 174	169,447	125,080
Other	34	0
Total deferred tax assets	650,005	585,724
Valuation allowance	(601,313)	(532,423)
Total deferred tax assets, net of valuation allowance	48,692	53,301
Deferred tax liabilities:
Right of use asset	(39,286)	(43,320)
Deferred commissions	(8,634)	(8,588)
Depreciation and amortization	(2,354)	(2,704)
Net deferred tax liabilities	(50,274)	(54,612)
Net deferred tax liabilities	$ (1,582)	$ (1,311)

Balance Sheet Components - Capitalized Software Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024
Movement in Capitalized Computer Software, Net [Roll Forward]
Beginning balance	$ 10,521	$ 4,035
Capitalization of internal-use software costs	11,052	9,056
Amortization of internal-use software costs	(4,994)	(2,570)
Ending balance	$ 16,579	$ 10,521

Debt - Schedule of Maturities of Long-Term Debt (Details) $ in Thousands	Jan. 31, 2025 USD ($)
Debt Disclosure [Abstract]
2026	$ 5,000
2027	39,375
Total expected future principal payments	$ 44,375

Audit Information	12 Months Ended
Audit Information	Jan. 31, 2025
Auditor Information [Abstract]
Auditor Name	PricewaterhouseCoopers LLP
Auditor Location	San Francisco, California
Auditor Firm ID	238

Related Party Transactions (Details) - USD ($) $ / shares in Units, $ in Thousands	1 Months Ended	12 Months Ended
	Sep. 30, 2022	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Related Party Transaction [Line Items]
Revenues		$ 723,876	$ 652,504	$ 547,212
Common Class A \| Private Placement, Related Party
Related Party Transaction [Line Items]
Stock issued during period, new issues (in shares)	19,273,127
Shares issued, price per share (in dollars per share)	$ 18.16
Sale of stock, consideration received on transaction, gross	$ 350,000
Lease Expense
Related Party Transaction [Line Items]
Amount of related party transactions		1,700	1,600
Advertising Agreement One
Related Party Transaction [Line Items]
Amount of related party transactions		600	1,100
Advertising Agreement Two
Related Party Transaction [Line Items]
Amount of related party transactions		1,700	2,000
Related Party
Related Party Transaction [Line Items]
Revenues		$ 900	$ 900

Pay vs Performance Disclosure - USD ($) $ in Thousands	12 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Pay vs Performance Disclosure
Net loss	$ (255,536)	$ (257,030)	$ (407,768)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Leases

12 Months Ended

Jan. 31, 2025

Leases [Abstract]

Leases

The Company leases real estate facilities under non-cancelable operating leases with various expiration dates through fiscal 2034. The Company has no lease agreements that are classified as finance leases.

The components of lease costs, lease term, and discount rate for operating leases are as follows:


	Year Ended January 31,
	2025			2024			2023
Operating lease costs (in thousands)	$	39,681		$	40,897		$	36,542
Short-term lease costs (in thousands)	1,842			3,488			2,946
Variable lease costs (in thousands)	(491)			2,663			2,269
Total lease costs	$	41,032		$	47,048		$	41,757

Weighted-average remaining lease term (in years)	7.9			8.8			10.2
Weighted-average discount rate	9.5		%	9.5		%	9.6		%

Supplemental cash flow information related to operating leases are as follows (in thousands):


	Year Ended January 31,
	2025		2024		2023
Cash paid for amounts included in the measurement of operating lease liabilities	$	41,621	$	41,389	$	34,816
Right-of-use assets obtained in exchange for new operating lease liabilities	$	8,534	$	29,887	$	17,809
Right-of-use reductions related to operating lease impairments	$	6,708	$	4,900	$	—


Fiscal year ending January 31,	Operating Lease Payments (Net)
2026	$	41,716
2027	41,379
2028	39,787
2029	36,784
2030 and thereafter	162,729
Total undiscounted operating lease payments	322,395
Less: imputed interest	(98,596)
Total operating lease liabilities	$	223,799

During the years ended January 31, 2025 and 2024, the Company executed subleases for a portion of its corporate office space in San Francisco, California. The Company evaluated the associated asset group for impairment, which included the ROU assets and underlying property and equipment for the lease. The Company compared the expected future undiscounted cash flows to the carrying value and determined the respective asset group was not recoverable. The Company calculated the fair value based on the present value of the estimated cash flows from the subleases for the remaining lease terms and compared the estimated fair value to its carrying value, which resulted in a $6.8 million and $5.0 million, respectively, consolidated impairment charge. The fair value of the operating lease ROU assets and associated property and equipment was estimated as of the sublease execution date using Level 3 inputs based on an income approach by converting future sublease cash inflows and outflows to a single present value. Estimated cash flows were discounted at a rate commensurate with the inherent risks associated with the asset group to arrive at an estimate of fair value. The impairment charge was included in general and administrative expenses in the consolidated statements of operations.

The subleases entered into during the years ended January 31, 2025 and 2024 have a lease term of four and five years, respectively, and have been classified as operating leases by the Company. Sublease income was $1.8 million and $0.8 million for the year ended January 31, 2025 and 2024, respectively. There was no sublease income for the year ended January 31, 2023. The Company recognizes sublease income as a reduction of lease expense in the Company’s consolidated statements of operations.

As of January 31, 2025, the Company has commitments of $2.3 million for an operating lease that has not yet commenced, and therefore is not included in the ROU asset or operating lease liabilities. The foregoing operating lease will commence in the fourth quarter of fiscal 2026, with a lease term of seven years.

Operating lease amounts in the table above do not include sublease income payments of $10.0 million. As of January 31, 2025, the future total minimum sublease payments to be received were as follows (in thousands):


Fiscal year ending January 31,	Sublease Payments to be Received
2026	$	2,437
2027	2,777
2028	2,861
2029	1,877

Total sublease income to be received	$	9,952

Leases

The components of lease costs, lease term, and discount rate for operating leases are as follows:


	Year Ended January 31,
	2025			2024			2023
Operating lease costs (in thousands)	$	39,681		$	40,897		$	36,542
Short-term lease costs (in thousands)	1,842			3,488			2,946
Variable lease costs (in thousands)	(491)			2,663			2,269
Total lease costs	$	41,032		$	47,048		$	41,757

Weighted-average remaining lease term (in years)	7.9			8.8			10.2
Weighted-average discount rate	9.5		%	9.5		%	9.6		%

Supplemental cash flow information related to operating leases are as follows (in thousands):


	Year Ended January 31,
	2025		2024		2023
Cash paid for amounts included in the measurement of operating lease liabilities	$	41,621	$	41,389	$	34,816
Right-of-use assets obtained in exchange for new operating lease liabilities	$	8,534	$	29,887	$	17,809
Right-of-use reductions related to operating lease impairments	$	6,708	$	4,900	$	—


Fiscal year ending January 31,	Operating Lease Payments (Net)
2026	$	41,716
2027	41,379
2028	39,787
2029	36,784
2030 and thereafter	162,729
Total undiscounted operating lease payments	322,395
Less: imputed interest	(98,596)
Total operating lease liabilities	$	223,799


Fiscal year ending January 31,	Sublease Payments to be Received
2026	$	2,437
2027	2,777
2028	2,861
2029	1,877

Total sublease income to be received	$	9,952

Consolidated Balance Sheets (Parenthetical) - $ / shares	Jan. 31, 2025	Jan. 31, 2024
Common stock, shares authorized (in shares)	1,500,000,000
Common Class B
Common stock, par value (in dollars per share)	$ 0.00001	$ 0.00001
Common stock, shares authorized (in shares)	500,000,000	500,000,000
Common stock, shares issued (in shares)	85,411,680	85,489,359
Common stock, shares outstanding (in shares)	85,412,000	85,489,000
Common Class A
Common stock, par value (in dollars per share)	$ 0.00001	$ 0.00001
Common stock, shares authorized (in shares)	1,000,000,000	1,000,000,000
Common stock, shares issued (in shares)	147,476,415	139,238,565
Common stock, shares outstanding (in shares)	147,476,000	139,239,000

Revenue - Narrative (Details) - USD ($) $ in Millions	12 Months Ended
Revenue - Narrative (Details) - USD ($) $ in Millions	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue recognized	$ 266.4	$ 227.5	$ 170.1
Revenue, remaining performance obligation, amount	$ 430.8
Deferred contract acquisition costs, amortization period	3 years
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-02-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, percentage	81.00%
Revenue, remaining performance obligation, expected timing of satisfaction, period	12 months

Interest Income and Other Income (Expense), Net (Tables)

12 Months Ended

Jan. 31, 2025

Other Income and Expenses [Abstract]

Schedule of Interest and Other Income (Expense), Net

Interest income and other income (expense), net consist of the following (in thousands):


	Year Ended January 31,
	2025		2024		2023
Interest income	$	19,849	$	21,128	$	7,910
Unrealized gains (losses) on foreign currency transactions	618		(164)		801
Other non-operating expense	(820)		(340)		(1,778)
Total interest income and other income (expense), net	$	19,647	$	20,624	$	6,933

Net Loss Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Numerator:
Net loss	$ (255,536)	$ (257,030)	$ (407,768)
Denominator:
Weighted-average shares used in calculating net loss per share, basic (in shares)	229,472	220,406	200,034
Weighted-average shares used in calculating net loss per share, diluted (in shares)	229,472	220,406	200,034
Net loss per share, basic (in usd per share)	$ (1.11)	$ (1.17)	$ (2.04)
Net loss per share, diluted (in usd per share)	$ (1.11)	$ (1.17)	$ (2.04)

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

+ References

+ Details

- Definition

The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

+ References

+ Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Jan. 31, 2025
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Income Taxes - Narrative (Details) - USD ($)	12 Months Ended
Income Taxes - Narrative (Details) - USD ($)	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Income Tax Contingency [Line Items]
Valuation allowance increase (decrease)	$ 68,900,000	$ 61,900,000	$ 113,600,000
Research and development tax credits	123,900,000	96,548,000
Unrecognized tax benefits, accrued interest and penalties	0	$ 0
Domestic Tax Authority
Income Tax Contingency [Line Items]
Operating loss carryforwards	1,145,500,000
Research and development tax credits	109,700,000
State and Local Jurisdiction
Income Tax Contingency [Line Items]
Operating loss carryforwards	723,600,000
Research and development tax credits	$ 69,700,000

Commitments and Contingencies

12 Months Ended

Jan. 31, 2025

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

Standby Letters of Credit

As of January 31, 2025 and 2024, the Company had several letters of credit outstanding related to its operating leases totaling $21.6 million and $21.4 million, respectively. The letters of credit expire at various dates between 2025 and 2034.

Purchase Commitments

In November 2024, the Company entered into a 60-month contract with Amazon Web Services (“AWS”) for hosting-related services, which replaced the Company’s prior agreement with AWS and terminated the remaining commitments under the prior agreement. Pursuant to the terms of the November 2024 contract with AWS, the Company is required to spend $255.0 million over the term of the contract between December 2024 to November 2029. The commitment may be offset by up to $4.2 million in credits, of which $3.7 million are subject to the Company meeting certain conditions of the agreement. As of January 31, 2025, the Company had purchase commitments remaining of $249.5 million under this contract, which are not reflected on the Company’s consolidated balance sheet as of January 31, 2025. Future commitments under this contract as of January 31, 2025, are as follows (in thousands):


Fiscal year ending January 31,	Purchase Commitments
2026	$	36,481
2027	45,000
2028	54,000
2029	56,000
2030 and thereafter	58,000
Total remaining purchase commitments	$	249,481

As of January 31, 2025, the Company had purchase commitments remaining of $22.2 million with various parties primarily for software-based services which are not reflected on the Company’s consolidated balance sheets.

Indemnification Agreements

The Company has entered into indemnification agreements with its directors and officers that may require the Company to indemnify its directors and officers against any liabilities that may arise by reason of their status or service as directors or officers, other than liabilities arising from willful misconduct of the individual.

Additionally, in the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which it agrees to indemnify customers, vendors, lessors, business partners, and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company, or from intellectual property infringement claims made by third parties. For the years ended January 31, 2025, 2024, and 2023 no demands have been made upon the Company to provide indemnification under such agreements, and there are no claims that the Company is aware of that could have a material adverse effect on its financial position, results of operations, or cash flows.

Contingencies

From time to time in the normal course of business, the Company may be subject to various claims and other legal matters arising in the ordinary course of business. As of January 31, 2025 and 2024, the Company believes that none of its current legal proceedings would have a material adverse effect on its financial position, results of operations, or cash flows.

Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Statement of Comprehensive Income [Abstract]
Net loss	$ (255,536)	$ (257,030)	$ (407,768)
Other comprehensive loss, net of tax:
Net unrealized gains (losses) on marketable securities	(2)	679	62
Change in foreign currency translation adjustments	(3,613)	(42)	(309)
Comprehensive loss	$ (259,151)	$ (256,393)	$ (408,015)

- Definition

Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Stockholders' Equity - Schedule of RSU Activity (Details) - Restricted stock units - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Number of Shares
Beginning balance (in shares)	17,190
RSUs granted (in shares)	18,524
RSUs vested (in shares)	(9,358)
RSUs cancelled/forfeited (in shares)	(4,835)
Ending balance (in shares)	21,521	17,190
RSUs vested, not released (in shares)	626
Weighted- Average Grant Date Fair Value
Beginning balance (in dollars per share)	$ 23.04
RSUs granted (in dollars per share)	16.23	$ 20.01	$ 20.31
RSUs vested (in dollars per share)	21.94
RSUs cancelled/forfeited (in dollars per share)	19.55
Ending balance (in dollars per share)	18.44	$ 23.04
RSUs vested, not yet released (in dollars per share)	$ 33.07
Aggregate Intrinsic Value
Unvested RSUs	$ 459,258	$ 299,450

Income Taxes

12 Months Ended

Jan. 31, 2025

Income Tax Disclosure [Abstract]

Income Taxes

The components of the provision for income taxes were as follows (in thousands):


	Year Ended January 31,
	2025		2024		2023
Current:
United States	$	—	$	—	$	—
State	121		318		45
Foreign	4,295		3,239		4,009
Total current	$	4,416	$	3,557	$	4,054
Deferred:
United States	$	—	$	—	$	—
State	—		—		—
Foreign	349		148		821
Total deferred	349		148		821
Total provision for income taxes	$	4,765	$	3,705	$	4,875

The components of income (loss) before income taxes were as follows (in thousands):


	Year Ended January 31,
	2025		2024		2023
United States	$	(261,057)	$	(262,894)	$	(413,505)
Foreign	10,286		9,569		10,612
Total	$	(250,771)	$	(253,325)	$	(402,893)

The reconciliation between the statutory federal income tax and the Company’s effective tax rates as a percentage of loss before income taxes were as follows:


	Year Ended January 31,
	2025		2024		2023
Federal tax rate	21.0	%	21.0	%	21.0	%
Stock-based compensation expense	(3.3)		(3.6)		(2.4)
Change in valuation allowance	(21.2)		(21.4)		(23.1)
Transaction costs	—		—		(0.1)
Research and development credits	7.4		3.5		4.9
U.S. taxation of foreign income and payments	(3.9)		—		—
Other	(1.9)		(1.0)		(1.5)
Effective income tax rate	(1.9)	%	(1.5)	%	(1.2)	%

The major components of deferred tax assets (liabilities) were as follows (in thousands):


	As of January 31,
	2025		2024
Deferred tax assets:
Net operating loss carryforwards	$	284,870	$	285,152
Research and development tax credits	123,900		96,548
Stock-based compensation	12,090		14,552
Reserves and accrued expenses	6,815		7,860
Operating lease liabilities	52,849		56,532
R&D expense capitalization under Sec. 174	169,447		125,080
Other	34		—
Total deferred tax assets	650,005		585,724
Valuation allowance	(601,313)		(532,423)
Total deferred tax assets, net of valuation allowance	48,692		53,301
Deferred tax liabilities:
Right of use asset	(39,286)		(43,320)
Deferred commissions	(8,634)		(8,588)
Depreciation and amortization	(2,354)		(2,704)
Total deferred tax liabilities	(50,274)		(54,612)
Net deferred tax liabilities	$	(1,582)	$	(1,311)

Deferred tax assets and liabilities are presented in the accompanying consolidated balance sheet within other assets and other liabilities. The valuation allowance increased by $68.9 million, $61.9 million, and $113.6 million during the years ended January 31, 2025, 2024, and 2023, respectively. The increase in the valuation allowance during the years ended January 31, 2025, 2024, and 2023 were primarily driven by research and development expense capitalization under Sec. 174, loss carryforwards, and tax credits generated in the United States. As of January 31, 2025, 2024, and 2023, the Company believes it is not more likely than not that the deferred tax assets will be fully realizable and continues to maintain a full valuation allowance against its net deferred tax assets.

As of January 31, 2025, the Company had federal and state net operating loss carryforwards of $1,145.5 million and $723.6 million, respectively. The federal and state net operating losses, if not used, will begin to expire in 2029. Federal net operating losses generated after January 31, 2018 will carry forward indefinitely.

As of January 31, 2025, the Company has federal and California research and development tax credit carryforwards of $109.7 million and $69.7 million, respectively. The federal research and development tax credits, if not used, will begin to expire in 2030, while the state tax credit carryforwards may be carried forward indefinitely.

The Tax Reform Act of 1986 limits the use of net operating loss and tax credit carryforwards in certain situations where changes occur in the stock ownership of a company. Under Section 382 of the Internal Revenue Code of 1986, as amended, the Company’s ability to utilize net operating loss carryforwards or other tax attributes in any taxable year may be limited if the Company has experienced an “ownership change.” Generally, a Section 382 “ownership change” occurs if one or more stockholders or groups of stockholders who owns at least 5% of a corporation’s stock increases its ownership by more than 50 percentage points over its lowest ownership percentage within a specified testing period. Similar rules may apply under state tax laws. The Company has completed a Section 382 study of transactions in its stock through January 31, 2020. The study concluded that the Company has experienced ownership changes since inception and that its utilization of net operating loss carryforwards will be subject to annual limitations. However, it is not expected that the annual limitations will result in the expiration of tax attribute carryforwards prior to utilization.

Under the Tax Cuts and Jobs Act of 2017 (“TCJA”), research and development costs are no longer fully deductible and are required to be capitalized and amortized for U.S. tax purposes effective January 1, 2022. This tax

law change did not result in any U.S. federal tax liability due to the use of existing U.S. federal net operating loss carryforwards. It did result in incremental state tax liability and expense due to limitations on the use of existing state net operating loss carryforwards. The TCJA also included a tax on global intangible low-taxed income (“GILTI”) earned by foreign subsidiaries. We elected to account for the income tax effects of GILTI as a period cost in the year the tax is incurred. Finally, the TCJA included the Base Erosion and Anti-Abuse Tax (“BEAT”). The Company expects to make certain elections to be excluded from the definition of applicable taxpayer under BEAT, and the impact is reflected in the ETR as a part of “U.S. taxation of foreign income and payments.”

The Pillar Two Global Anti-Base Erosion rules issued by the Organization for Economic Co-operation and Development (“OECD”), a global policy forum, introduced a global minimum tax of 15%. Nearly all OECD member jurisdictions have agreed in principle to adopt the OECD’s Pillar Two provisions, though implementation timelines vary. Numerous jurisdictions, including some jurisdictions where the Company operates, have enacted these rules, with many taking effect as of January 1, 2024. The Company is not currently subject to these rules but is continuing to evaluate the Pillar Two Framework and its potential impact on future periods.

Foreign withholding taxes have not been provided for the cumulative undistributed earnings of the Company’s foreign subsidiaries as of January 31, 2025 due to the Company’s intention to permanently reinvest such earnings.

No liability related to uncertain tax positions is recorded in the financial statements due to the fact the liabilities have been netted against deferred attribute carryovers.

A reconciliation of the beginning and ending amounts of gross unrecognized tax benefits was as follows (in thousands):


	As of January 31,
	2025		2024
Balance at the beginning of the year	$	34,960	$	31,738
Increases - current period tax positions	7,387		5,444
Increases - prior period tax positions	2,499		—
Decreases - prior period tax positions	—		(2,222)
Balance at the end of the year	$	44,846	$	34,960

The Company had no accrued interest and penalties related to unrecognized tax benefits as of January 31, 2025 or January 31, 2024. As of January 31, 2025, there are no unrecognized tax benefits that, if recognized, would affect the Company’s effective tax rate. The Company does not expect that its uncertain tax positions will materially change in the next 12 months.

The Company files federal and state tax returns in the United States and in various foreign jurisdictions. The Company’s tax years since inception are open to examination by federal and state taxing authorities, and the tax years 2019 and forward remain open in various foreign jurisdictions.

- Definition

The entire disclosure for income tax.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12

Reference 2: http://www.xbrl.org/2003/role/exampleRef
-Topic 740
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-Name Accounting Standards Codification
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-Paragraph 231
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482663/740-10-55-231

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12C
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12C

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12B
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12B

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147477891/740-270-50-1

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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-Paragraph 1
-Subparagraph (SAB Topic 6.I.5.Q1)
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-URI https://asc.fasb.org/1943274/2147479360/740-10-S99-1

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480990/946-20-50-13

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
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-Name Accounting Standards Codification
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-URI https://asc.fasb.org/1943274/2147482685/740-10-50-14

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
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-URI https://asc.fasb.org/1943274/2147482685/740-10-50-21

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
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-Name Accounting Standards Codification
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-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-17

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
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-Paragraph 2
-Subparagraph (SAB Topic 11.C)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479360/740-10-S99-2

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 30
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482603/740-30-50-2

+ Details

Insider Trading Policies and Procedures	12 Months Ended
Insider Trading Policies and Procedures	Jan. 31, 2025
Insider Trading Policies and Procedures [Line Items]
Insider Trading Policies and Procedures Adopted	true

Leases - Sublease Payments to be Received (Details) $ in Thousands	Jan. 31, 2025 USD ($)
Leases [Abstract]
2026	$ 2,437
2027	2,777
2028	2,861
2029	1,877
Total sublease income to be received	$ 9,952

Balance Sheet Components - Narrative (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Property, Plant and Equipment [Abstract]
Depreciation and amortization	$ 17.5	$ 14.3	$ 12.7

Leases - Narrative (Details) - USD ($) $ in Thousands	12 Months Ended
Leases - Narrative (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Lessee, Lease, Description [Line Items]
Asset impairment charges	$ 6,800	$ 5,000	$ 0
Lessor, operating lease, term of contract	4 years	5 years
Sublease income	$ 1,800	$ 800	$ 0
Lessee, operating lease, lease not yet commenced, term (less than) (in years)	7 years
Lessor, operating lease, payment to be received	$ 9,952
Operating Lease, Lease Not yet Commenced
Lessee, Lease, Description [Line Items]
Operating lease not yet commenced	$ 2,300

Leases - Future Minimum Lease Payments (Details) $ in Thousands	Jan. 31, 2025 USD ($)
Leases [Abstract]
2026	$ 41,716
2027	41,379
2028	39,787
2029	36,784
2030 and thereafter	162,729
Total undiscounted operating lease payments	322,395
Less: imputed interest	(98,596)
Total operating lease liabilities	$ 223,799

Fair Value Measurements - Investments (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024
Current assets
Amortized Cost	$ 281,484	$ 282,127
Gross Unrealized Gains	793	933
Gross Unrealized Losses	(121)	(259)
Estimated Fair Value	282,156	282,801
U.S. Treasury securities
Current assets
Amortized Cost	155,017	162,485
Gross Unrealized Gains	254	85
Gross Unrealized Losses	(105)	(242)
Estimated Fair Value	155,166	162,328
Commercial paper
Current assets
Amortized Cost		11,645
Gross Unrealized Gains		25
Gross Unrealized Losses		0
Estimated Fair Value		11,670
Corporate bonds
Current assets
Amortized Cost	105,532	71,930
Gross Unrealized Gains	487	695
Gross Unrealized Losses	(10)	(17)
Estimated Fair Value	106,009	72,608
U.S. agency bonds
Current assets
Amortized Cost	20,935	36,067
Gross Unrealized Gains	52	128
Gross Unrealized Losses	(6)	0
Estimated Fair Value	$ 20,981	$ 36,195

Income Taxes - Reconciliation of Effective Tax Rates (Details)	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Income Tax Disclosure [Abstract]
Federal tax rate	21.00%	21.00%	21.00%
Stock-based compensation expense	(3.30%)	(3.60%)	(2.40%)
Change in valuation allowance	(21.20%)	(21.40%)	(23.10%)
Transaction costs	0.00%	0.00%	(0.10%)
Research and development credits	7.40%	3.50%	4.90%
U.S. taxation of foreign income and payments	(3.90%)	0.00%	0.00%
Other	(1.90%)	(1.00%)	(1.50%)
Effective income tax rate	(1.90%)	(1.50%)	(1.20%)

Geographic Information (Tables)

12 Months Ended

Jan. 31, 2025

Segment Reporting [Abstract]

Schedule of Revenues and Long-Lived Assets

Revenues


	Year Ended January 31,
	2025		2024		2023
United States	$	435,775	$	398,034	$	330,238
International	288,101		254,470		216,974
Total revenues	$	723,876	$	652,504	$	547,212

Schedule of Revenues by Geography

Long-Lived Assets


	As of January 31,
	2025		2024
United States	$	248,698	$	271,844
International	13,683		6,430
Total long-lived assets	$	262,381	$	278,274

Interest Income and Other Income (Expense), Net (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Other Income and Expenses [Abstract]
Interest income	$ 19,849	$ 21,128	$ 7,910
Unrealized gains (losses) on foreign currency transactions	618	(164)	801
Other non-operating expense	(820)	(340)	(1,778)
Total interest income and other income (expense), net	$ 19,647	$ 20,624	$ 6,933

Commitments and Contingencies - Summary of Purchase Commitments (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Nov. 30, 2024
Purchase Commitment, Excluding Long-Term Commitment [Line Items]
Total remaining purchase commitments		$ 255,000
Hosting-Related Services
Purchase Commitment, Excluding Long-Term Commitment [Line Items]
2026	$ 36,481
2027	45,000
2028	54,000
2029	56,000
2030 and thereafter	58,000
Total remaining purchase commitments	$ 249,481

Restructuring - Narrative (Details) - USD ($) $ in Thousands		3 Months Ended	12 Months Ended
	Nov. 15, 2022	Jan. 31, 2025	Jan. 31, 2025	Jan. 31, 2023	Jan. 31, 2024
Restructuring Cost and Reserve [Line Items]
Accrued expenses and other current liabilities		$ 83,031	$ 83,031		$ 75,821
2025 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Headcount reduction, percent		5.00%
Restructuring costs			4,474
Accrued expenses and other current liabilities		$ 3,700	3,700
2025 Restructuring Plan \| Minimum
Restructuring Cost and Reserve [Line Items]
Restructuring and related cost, expected cost		7,000	7,000
2025 Restructuring Plan \| Maximum
Restructuring Cost and Reserve [Line Items]
Restructuring and related cost, expected cost		$ 7,500	$ 7,500
2022 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Headcount reduction, percent	9.00%
Restructuring costs				$ 9,260
Restructuring reserve, current				$ 900

Restructuring - Restructuring Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2023
2025 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Severance and Related Charges	$ 3,687
Stock-Based Compensation Expense (Benefit)	787
Total	4,474
2022 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Severance and Related Charges		$ 8,380
Stock-Based Compensation Expense (Benefit)		880
Total		9,260
Cost of revenues \| 2022 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Severance and Related Charges		512
Stock-Based Compensation Expense (Benefit)		38
Total		$ 550
Restructuring Incurred Cost Statement Of Income Or Comprehensive Income Extensible Enumeration Not Disclosed Flag		Cost of revenues
Research and development \| 2025 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Severance and Related Charges	1,931
Stock-Based Compensation Expense (Benefit)	561
Total	$ 2,492
Restructuring Incurred Cost Statement Of Income Or Comprehensive Income Extensible Enumeration Not Disclosed Flag	Research and development
Research and development \| 2022 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Severance and Related Charges		$ 33
Stock-Based Compensation Expense (Benefit)		2
Total		$ 35
Restructuring Incurred Cost Statement Of Income Or Comprehensive Income Extensible Enumeration Not Disclosed Flag		Research and development
Sales and marketing \| 2025 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Severance and Related Charges	$ 1,071
Stock-Based Compensation Expense (Benefit)	170
Total	$ 1,241
Restructuring Incurred Cost Statement Of Income Or Comprehensive Income Extensible Enumeration Not Disclosed Flag	Sales and marketing
Sales and marketing \| 2022 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Severance and Related Charges		$ 5,921
Stock-Based Compensation Expense (Benefit)		661
Total		$ 6,582
Restructuring Incurred Cost Statement Of Income Or Comprehensive Income Extensible Enumeration Not Disclosed Flag		Sales and marketing
General and administrative \| 2025 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Severance and Related Charges	$ 685
Stock-Based Compensation Expense (Benefit)	56
Total	$ 741
Restructuring Incurred Cost Statement Of Income Or Comprehensive Income Extensible Enumeration Not Disclosed Flag	General and administrative
General and administrative \| 2022 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Severance and Related Charges		$ 1,914
Stock-Based Compensation Expense (Benefit)		179
Total		$ 2,093
Restructuring Incurred Cost Statement Of Income Or Comprehensive Income Extensible Enumeration Not Disclosed Flag		General and administrative

Balance Sheet Components - Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Prepaid expenses	$ 17,437	$ 25,029
Deferred contract acquisition costs, current	22,414	21,594
Other current assets	6,303	5,302
Total prepaid expenses and other current assets	$ 46,154	$ 51,925

Debt - Net Carrying Amount of Term Loan (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024	Nov. 30, 2022
Debt Instrument [Line Items]
Principal	$ 44,375
Unamortized loan issuance costs			$ (400)
Credit Agreement
Debt Instrument [Line Items]
Principal	44,375	$ 46,875
Accrued interest	299	297
Unamortized loan issuance costs	(84)	(132)
Net carrying amount	44,590	47,040
Credit Agreement \| Term Loan Facility
Debt Instrument [Line Items]
Term loan, current	5,299	3,422
Term loan, noncurrent	$ 39,291	$ 43,618

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
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-Paragraph 1I
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481139/470-20-50-1I

Reference 26: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 835
-SubTopic 30
-Name Accounting Standards Codification
-Section 45
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482925/835-30-45-2

Reference 27: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 835
-SubTopic 30
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482900/835-30-50-1

+ Details

- Definition

Amount, after deduction of unamortized premium (discount) and debt issuance cost, of long-term debt. Excludes lease obligation.

+ References + Details

Fair Value Measurements - Fair Value Hierarchy (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	$ 88,251	$ 94,552
Marketable securities	282,156	282,801
Total assets	370,407	377,353
Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	88,251	89,561
Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents		4,991
Marketable securities		11,670
U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	155,166	162,328
Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	106,009	72,608
U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	20,981	36,195
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	88,251	89,561
Marketable securities	155,166	162,328
Total assets	243,417	251,889
Level 1 \| Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	88,251	89,561
Level 1 \| Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents		0
Marketable securities		0
Level 1 \| U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	155,166	162,328
Level 1 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 1 \| U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	4,991
Marketable securities	126,990	120,473
Total assets	126,990	125,464
Level 2 \| Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Level 2 \| Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents		4,991
Marketable securities		11,670
Level 2 \| U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 2 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	106,009	72,608
Level 2 \| U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	20,981	36,195
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	0	0
Total assets	0	0
Level 3 \| Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Level 3 \| Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents		0
Marketable securities		0
Level 3 \| U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 3 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 3 \| U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	$ 0	$ 0

Income Taxes - Components of Income and Income Tax Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Current:
United States	$ 0	$ 0	$ 0
State	121	318	45
Foreign	4,295	3,239	4,009
Total current	4,416	3,557	4,054
Deferred:
United States	0	0	0
State	0	0	0
Foreign	349	148	821
Total deferred	349	148	821
Total provision for income taxes	$ 4,765	$ 3,705	$ 4,875

Basis of Presentation and Summary of Significant Accounting Policies (Tables)

12 Months Ended

Jan. 31, 2025

Accounting Policies [Abstract]

Schedule of Property and Equipment, Net


Asset Type						Life (Years)
Desktop and other computer equipment						2-3
Furniture and fixtures						5
Leasehold improvements						Shorter of lease term or estimated useful life
Capitalized internal-use software						3

Property and equipment, net, consisted of the following (in thousands):


	As of January 31,
	2025		2024
Leasehold improvements	$	104,150	$	100,795
Capitalized internal-use software	35,112		24,061
Furniture and fixtures	12,689		11,732
Desktop and other computer equipment	2,828		2,122
Construction in progress	497		326
Total gross property and equipment	155,276		139,036
Less: Accumulated depreciation and amortization	(59,440)		(42,493)
Total property and equipment, net	$	95,836	$	96,543

Commitments and Contingencies - Narrative (Details) - USD ($) $ in Thousands	1 Months Ended
	Nov. 30, 2024	Jan. 31, 2025	Jan. 31, 2024
Purchase Commitment, Excluding Long-Term Commitment [Line Items]
Total remaining purchase commitments	$ 255,000
Purchase obligation, maximum offsetting amount	4,200
Purchase obligation, offsetting amount	$ 3,700
Revolving Credit Facility \| Credit Agreement \| Line of Credit
Purchase Commitment, Excluding Long-Term Commitment [Line Items]
Letters of credit outstanding, amount		$ 21,600	$ 21,400
Hosting-Related Services
Purchase Commitment, Excluding Long-Term Commitment [Line Items]
Long-term purchase commitment, period	60 months
Total remaining purchase commitments		249,481
Purchase commitment remaining		249,500
Software-based Services
Purchase Commitment, Excluding Long-Term Commitment [Line Items]
Purchase commitment remaining		$ 22,200

Consolidated Statements of Stockholders' Equity - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-In	Accumulated Other Comprehensive Loss	Accumulated Deficit
Beginning balance (in shares) at Jan. 31, 2022		188,298
Beginning balance at Jan. 31, 2022	$ 203,840	$ 2	$ 1,034,252	$ (626)	$ (829,788)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)		2,021
Issuance of common stock upon the exercise of options	5,754		5,754
Vesting of early exercised stock options	692		692
Repurchases of common stock (in shares)		(1)
Repurchases of common stock	0
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)		3,982
Issuance of common stock upon the vesting and settlement of restricted stock units	0
Issuance of common stock for employee share purchase plan (in shares)		720
Issuance of common stock under employee share purchase plan	17,116		17,116
Issuance of common stock upon private placement—related party, net of issuance costs (in shares)		19,273
Issuance of common stock upon private placement—related party, net of issuance costs	347,289		347,289
Stock-based compensation expense	189,898		189,898
Net unrealized gains (losses) on marketable securities	62			62
Foreign currency translation adjustments	(309)			(309)
Net loss	(407,768)				(407,768)
Ending balance (in shares) at Jan. 31, 2023		214,293
Ending balance at Jan. 31, 2023	356,574	$ 2	1,595,001	(873)	(1,237,556)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)		2,101
Issuance of common stock upon the exercise of options	4,843		4,843
Vesting of early exercised stock options	109		109
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)		7,456
Issuance of common stock upon the vesting and settlement of restricted stock units	(10)		(10)
Issuance of common stock for employee share purchase plan (in shares)		878
Issuance of common stock under employee share purchase plan	15,069		15,069
Stock-based compensation expense	206,204		206,204
Net unrealized gains (losses) on marketable securities	679			679
Foreign currency translation adjustments	(42)			(42)
Net loss	(257,030)				(257,030)
Ending balance (in shares) at Jan. 31, 2024		224,728
Ending balance at Jan. 31, 2024	$ 326,396	$ 2	1,821,216	(236)	(1,494,586)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)	3,716	3,716
Issuance of common stock upon the exercise of options	$ 9,101		9,101
Vesting of early exercised stock options	0
Repurchases and retirement of common stock (in shares)		(6,213)
Repurchases and retirement of common stock	(78,354)				(78,354)
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)		9,538
Issuance of common stock upon the vesting and settlement of restricted stock units	(5)		(5)
Issuance of common stock for employee share purchase plan (in shares)		1,119
Issuance of common stock under employee share purchase plan	13,665		13,665
Stock-based compensation expense	215,871		215,871
Net unrealized gains (losses) on marketable securities	(2)			(2)
Foreign currency translation adjustments	(3,613)			(3,613)
Net loss	(255,536)				(255,536)
Ending balance (in shares) at Jan. 31, 2025		232,888
Ending balance at Jan. 31, 2025	$ 227,523	$ 2	$ 2,059,848	$ (3,851)	$ (1,828,476)

Fair Value Measurements - Contractual Maturities (Details) - USD ($) $ in Thousands	Jan. 31, 2025	Jan. 31, 2024
Amortized Cost
Due within one year	$ 131,279
Due within one to three years	150,205
Total	281,484
Estimated Fair Value
Due within one year	131,497
Due within one to three years	150,659
Total	$ 282,156	$ 282,801