0001477720-24-000107 | 10-Q | XBRL Viewer

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Stockholders' Equity - Narrative (Details) $ in Thousands					1 Months Ended	3 Months Ended		9 Months Ended
Stockholders' Equity - Narrative (Details) $ in Thousands	Feb. 01, 2024 shares	Feb. 01, 2023 shares	Feb. 01, 2022 shares	Sep. 29, 2020 shares	Sep. 30, 2020 purchasePeriod shares	Oct. 31, 2024 USD ($) stockClass shares	Oct. 31, 2023 USD ($) shares	Oct. 31, 2024 USD ($) stockClass vote shares	Oct. 31, 2023 USD ($) shares	Jun. 30, 2024 USD ($)	Jan. 31, 2024 USD ($) shares	Feb. 01, 2021 shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of classes of common stock \| stockClass						2		2
Common stock, shares authorized (in shares)						1,500,000,000		1,500,000,000
Issuance of redeemable convertible preferred stock upon net exercise (in shares)				73,577,455
Options, period increase (decrease) (in shares)	11,236,396	10,714,637	9,414,923
Share-based compensation, options, outstanding (in shares)						8,375,000		8,375,000			9,788,000
Antidilutive securities (in shares)						31,477,000	28,373,000	31,477,000	28,373,000
Share-based payment arrangement, offering period (in months)					24 months
Stock-based compensation expense (benefit) \| $						$ 51,955	$ 52,866	$ 160,702	$ 150,569
Employee contributions withheld \| $						2,300		2,300			$ 7,200
Unrecognized expense \| $						$ 376,586		$ 376,586
Stock repurchase program, authorized amount \| $										$ 150,000
Remaining number of shares authorized to be repurchased (in shares)						75,300,000		75,300,000
Early exercised stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Antidilutive securities (in shares)								0	96
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation, options, outstanding (in shares)						0		0
Share-based compensation, options, issued (in shares)								0
Options, expiration period (in years)								10 years
Exercise price, minimum threshold, as a 100% of estimated fair value on the date of grant								100.00%
Vesting period (in years)								4 years
Stock options \| Share-based Payment Arrangement, Tranche One
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage								25.00%
Stock options \| Share-Based Payment Arrangement, Tranche Two
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage								2.08%
Restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period (in years)								4 years
Employee Stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares reserved for future issuance (in shares)					2,000,000
Increase in authorized share amount (in shares)	9,887,991	7,640,712	5,497,785									3,614,801
Share-based payment arrangement, maximum employee subscription rate (as a percent)					15.00%
Purchase price of common stock, percent					85.00%
Share-based payment arrangement, offering period (in months)					6 months
Share-based payment arrangement, number of purchase periods \| purchasePeriod					4
Share-based payment arrangement, look-back feature, term (in years)					2 years
Stock-based compensation expense (benefit) \| $						$ 3,600	$ 4,500	$ 9,400	$ 7,800
Unrecognized expense \| $						$ 14,200		$ 14,200
Unrecognized expense, period for recognition								1 year 2 months 12 days
Common Class A
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized (in shares)						1,000,000,000		1,000,000,000
Number of votes (votes per share) \| vote								1
Conversion of stock, shares converted (in shares)								1
Common stock, shares issued (in shares)						143,158,985		143,158,985			139,238,565
Common Class B
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized (in shares)						500,000,000		500,000,000
Number of votes (votes per share) \| vote								10
Common stock, shares issued (in shares)						85,411,680		85,411,680			85,489,359

Balance Sheet Components (Tables)

9 Months Ended

Oct. 31, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Property and Equipment, Net

Property and equipment, net, consisted of the following (in thousands):


	October 31, 2024		January 31, 2024
Leasehold improvements	$	104,330	$	100,795
Capitalized internal-use software	31,804		24,061
Furniture and fixtures	12,241		11,732
Desktop and other computer equipment	2,785		2,122
Construction in progress	257		326
Total gross property and equipment	151,417		139,036
Less: Accumulated depreciation and amortization	(54,790)		(42,493)
Total property and equipment, net	$	96,627	$	96,543

Schedule of Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):


	October 31, 2024		January 31, 2024
Prepaid expenses	$	20,615	$	25,029
Deferred contract acquisition costs, current	22,373		21,594
Other current assets	5,849		5,302
Total prepaid expenses and other current assets	$	48,837	$	51,925

Schedule of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):


	October 31, 2024		January 31, 2024
Accrued payroll liabilities	$	13,891	$	19,219
Accrued taxes for fringe benefits	12,337		9,452
Accrued sales and value-added taxes	11,208		10,770
Accrued advertising expenses	4,636		9,276
Accrued consulting expenses	3,910		4,287
Other liabilities	23,325		22,817
Total accrued expenses and other current liabilities	$	69,307	$	75,821

Subsequent Events (Details) - USD ($) $ in Thousands		3 Months Ended	9 Months Ended
Subsequent Events (Details) - USD ($) $ in Thousands	Nov. 26, 2024	Oct. 31, 2024	Oct. 31, 2024	Oct. 31, 2023	Nov. 22, 2024	Jan. 31, 2021
Subsequent Event [Line Items]
Sublease term (in years)		5 years	5 years
Minimum spending amount						$ 103,500
Total sublease income to be received		$ 7,771	$ 7,771
Operating lease, impairment loss		$ 0	$ 0	$ 5,000
Subsequent Event
Subsequent Event [Line Items]
Sublease term (in years)					5 years
Minimum spending amount					$ 255,000
Total sublease income to be received	$ 2,000
Subsequent Event \| Minimum
Subsequent Event [Line Items]
Operating lease, impairment loss	6,500
Subsequent Event \| Maximum
Subsequent Event [Line Items]
Operating lease, impairment loss	$ 7,000

Stockholders' Equity - Schedule of RSU Activity (Details) - Restricted stock units - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	9 Months Ended
	Oct. 31, 2024	Jan. 31, 2024
Number of Shares
Beginning balance (in shares)	17,190
Granted (in shares)	16,040
Vested (in shares)	(7,142)
Cancelled/forfeited (in shares)	(3,217)
Ending balance (in shares)	22,871
RSUs vested, not yet released (in shares)	696
Weighted- Average Grant Date Fair Value
Beginning balance (in dollars per share)	$ 23.04
Granted (in dollars per share)	14.79
Vested (in dollars per share)	22.20
Cancelled/forfeited (in dollars per share)	20.06
Ending balance (in dollars per share)	17.94
RSUs vested, not yet released (in dollars per share)	$ 32.53
Aggregate Intrinsic Value	$ 273,080	$ 299,450

Restructuring - Narrative (Details) - USD ($)		3 Months Ended		9 Months Ended
Restructuring - Narrative (Details) - USD ($)	Nov. 15, 2022	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Restructuring and Related Activities [Abstract]
Restructuring and related cost, number of positions eliminated, period percent	9.00%
Restructuring costs		$ 0	$ 0	$ 0	$ 0

Debt (Tables)

9 Months Ended

Oct. 31, 2024

Debt Disclosure [Abstract]

Schedule of Net Carrying Amount of Term Loan

The net carrying amounts of the November 2022 Senior Secured Credit Facility were as follows (in thousands):


	October 31, 2024		January 31, 2024
Principal	$	45,000	$	46,875
Accrued interest	40		297
Unamortized loan issuance costs	(96)		(132)
Net carrying amount	$	44,944	$	47,040


Term loan, current	$	5,040	$	3,422
Term loan, noncurrent	$	39,904	$	43,618

Schedule of Expected Future Principal Payments

The expected future principal payments for all borrowings as of October 31, 2024 is as follows (in thousands):


Fiscal year ending January 31,	Expected Principal Payments
Remainder of fiscal year 2025	$	1,250
2026	5,000
2027	38,750
Total expected future principal payments	$	45,000

- Definition

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

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+ Details

Debt - Schedule of Net Carrying Amount of Term Loan (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024	Nov. 30, 2022
Debt Instrument [Line Items]
Principal	$ 45,000
Unamortized loan issuance costs			$ (400)
Credit Agreement
Debt Instrument [Line Items]
Principal	45,000	$ 46,875
Accrued interest	40	297
Unamortized loan issuance costs	(96)	(132)
Net carrying amount	44,944	47,040
Credit Agreement \| Term Loan Facility
Debt Instrument [Line Items]
Term loan, current	5,040	3,422
Term loan, noncurrent	$ 39,904	$ 43,618

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

- Definition

Amount, after deduction of unamortized premium (discount) and debt issuance cost, of long-term debt. Excludes lease obligation.

+ References + Details

Interest Income and Other Income (Expense), Net (Tables)

9 Months Ended

Oct. 31, 2024

Other Income and Expenses [Abstract]

Schedule of Interest and Other Income (Expense), Net

Interest income and other income (expense), net consist of the following (in thousands):


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Interest income	$	4,818	$	6,088	$	15,603	$	15,703
Unrealized losses on foreign currency transactions	(893)		(1,545)		(11)		(1,129)
Other non-operating income (expense)	1,024		(1,064)		477		(1,264)
Total interest income and other income (expense), net	$	4,949	$	3,479	$	16,069	$	13,310

Restructuring

9 Months Ended

Oct. 31, 2024

Restructuring and Related Activities [Abstract]

Restructuring

On November 15, 2022, the Company authorized a plan to reduce its global headcount by approximately 9%. This plan was adopted as part of a restructuring intended to improve operational efficiencies and operating costs and better align the Company’s workforce with current business needs, top strategic priorities, and key growth opportunities.

The Company has completed payments associated with these restructuring charges in the nine months ended October 31, 2023 and did not incur any additional restructuring costs during the three and nine months ended October 31, 2024 and 2023. The following table summarizes the Company’s restructuring liabilities (in thousands):


	Restructuring Liability
Beginning balance as of February 1, 2023	$	873
Charges (benefit)	(147)
Payments	(707)
Foreign currency translation adjustment	(19)
Ending balance as of October 31, 2023	$	—

Balance Sheet Components - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Depreciation and amortization expense	$ 4.4	$ 3.5	$ 12.7	$ 10.4

Revenue - Schedule of Outstanding Balances of Deferred Contract Acquisition Costs (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jul. 31, 2024	Jan. 31, 2024	Oct. 31, 2023	Jul. 31, 2023	Jan. 31, 2023
Revenue from Contract with Customer [Abstract]
Deferred contract acquisition costs, current	$ 22,373		$ 21,594
Deferred contract acquisition costs, noncurrent	17,380		17,787
Total deferred contract acquisition costs	$ 39,753	$ 39,399	$ 39,381	$ 37,945	$ 38,336	$ 36,583

Fair Value Measurements

9 Months Ended

Oct. 31, 2024

Fair Value Disclosures [Abstract]

Fair Value Measurements

The following table summarizes, for assets measured at fair value, the respective fair value and classification by level of input within the fair value hierarchy (in thousands):


	October 31, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	78,267	$	—	$	—	$	78,267


Total cash equivalents	$	78,267	$	—	$	—	$	78,267
Marketable securities
U.S. Treasury securities	$	132,492	$	—	$	—	$	132,492

Corporate bonds	—		106,094		—		106,094
U.S. agency bonds	—		19,955		—		19,955
Total marketable securities	$	132,492	$	126,049	$	—	$	258,541




Total assets	$	210,759	$	126,049	$	—	$	336,808


	January 31, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	89,561	$	—	$	—	$	89,561
Commercial paper	—		4,991		—		4,991

Total cash equivalents	$	89,561	$	4,991	$	—	$	94,552
Marketable securities
U.S. Treasury securities	$	162,328	$	—	$	—	$	162,328
Commercial paper	—		11,670		—		11,670
Corporate bonds	—		72,608		—		72,608
U.S. agency bonds	—		36,195		—		36,195
Total marketable securities	$	162,328	$	120,473	$	—	$	282,801



Total assets	$	251,889	$	125,464	$	—	$	377,353

The following table summarizes the Company's investments in marketable securities on the condensed consolidated balance sheets (in thousands):


	October 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	132,375	$	249	$	(132)	$	132,492

Corporate bonds	105,520		605		(31)		106,094
U.S. agency bonds	19,901		58		(4)		19,955
Total marketable securities	$	257,796	$	912	$	(167)	$	258,541


	January 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	162,485	$	85	$	(242)	$	162,328
Commercial paper	11,645		25		—		11,670
Corporate bonds	71,930		695		(17)		72,608
U.S. agency bonds	36,067		128		—		36,195
Total marketable securities	$	282,127	$	933	$	(259)	$	282,801

The following table presents the contractual maturities of the Company’s marketable securities as of October 31, 2024 (in thousands):


	October 31, 2024
	Amortized Cost		Estimated Fair Value
Due within one year	$	136,380	$	136,666
Due within one to three years	121,416		121,875
Total	$	257,796	$	258,541

The Company periodically evaluates its investments for expected credit losses. The Company had certain available-for-sale investment securities in a gross unrealized loss position, substantially all of which had been in such position for less than 12 months. The unrealized losses on the available-for-sale securities were primarily due to unfavorable changes in interest rates subsequent to the initial purchase of these securities. The Company expects to recover the full carrying value of its available-for-sale securities in an unrealized loss position as it does not intend or anticipate a need to sell these securities prior to recovering the associated unrealized losses. The Company also expects any credit losses would be immaterial based on the high-grade credit rating for each of such available-for-sale securities. As a result, the Company does not consider any portion of the unrealized losses as of October 31, 2024 or January 31, 2024 to represent credit losses.

In April 2020 and November 2022, the Company entered into credit agreements (the “April 2020 Senior Secured Term Loan” and “November 2022 Senior Secured Credit Facility” as defined in Note 6. Debt) with Silicon Valley Bank (“SVB”). The credit facilities are carried at amortized cost, which approximated their fair values as of October 31, 2024 and January 31, 2024. If the credit facilities were measured at fair value in the financial statements, they would be classified as Level 2 in the fair value hierarchy. The April 2020 Senior Secured Term Loan was repaid in full and terminated in November 2022. On March 27, 2023, First Citizens BancShares, Inc. announced that it entered into an agreement to purchase assets and liabilities of SVB, inclusive of the November 2022 Senior Secured Credit Facility.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References

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+ Details

Restructuring (Tables)

9 Months Ended

Oct. 31, 2024

Restructuring and Related Activities [Abstract]

Schedule of Company’s Restructuring Liabilities

The following table summarizes the Company’s restructuring liabilities (in thousands):


	Restructuring Liability
Beginning balance as of February 1, 2023	$	873
Charges (benefit)	(147)
Payments	(707)
Foreign currency translation adjustment	(19)
Ending balance as of October 31, 2023	$	—

Debt

9 Months Ended

Oct. 31, 2024

Debt Disclosure [Abstract]

Debt

In April 2020, the Company entered into a five-year $40.0 million term loan agreement with SVB (the “April 2020 Senior Secured Term Loan”) which provided for a senior secured term loan facility, in an aggregate principal amount of up to $40.0 million to be used for the construction of the Company’s corporate headquarters. Interest accrued and was payable monthly based on a floating rate per annum equal to the prime rate (per the Wall Street Journal) plus an applicable margin ranging from 0% to (1.0)% based on the Company’s unrestricted cash balance at the lender. The April 2020 Senior Secured Term Loan was repaid in full and terminated in November 2022.

In November 2022, the Company entered into an agreement for a four-year credit facility (as amended on April 13, 2023, June 18, 2024, and November 18, 2024, the “November 2022 Senior Secured Credit Facility”) with SVB, which refinanced the April 2020 Senior Secured Term Loan. The November 2022 Senior Secured Credit Facility provides for senior secured credit facilities in the aggregate principal amount of $150.0 million, including a senior secured term loan facility in an aggregate principal amount of $50.0 million and a revolving loan facility in an aggregate principal amount of up to $100.0 million, including a $30.0 million letter of credit sub-facility, maturing on November 7, 2026. On March 27, 2023, First Citizens BancShares, Inc. announced that it entered into an agreement to purchase assets and liabilities of SVB, inclusive of the November 2022 Senior Secured Credit Facility.

Borrowings under the November 2022 Senior Secured Credit Facility may be designated as ABR Loans or SOFR Loans, subject to certain terms and conditions under the agreement. ABR Loans accrue interest at a rate per annum equal to the ABR plus an applicable margin of 1.25%. Term SOFR Loans accrue interest at a rate per annum equal to the applicable adjusted term SOFR rate, which is equal to the applicable term SOFR rate plus a term SOFR adjustment of 10 basis points, provided such adjusted term SOFR rate shall not be less than zero, plus an applicable margin of 2.25%. Interest accrues and is payable on a monthly basis.

The November 2022 Senior Secured Credit Facility contains customary conditions to borrowing, events of default, and covenants, including covenants that restrict the Company’s ability to incur indebtedness, make or hold investments, execute certain change of control transactions, business combinations or other fundamental changes to the business, dispose of assets, make certain types of restricted payments or enter into certain related party transactions, subject to customary exceptions. In addition, the November 2022 Senior Secured Credit Facility contains financial covenants, including a consolidated adjusted quick ratio of 1.25 to 1.00, as well as a minimum cash adjusted EBITDA, each tested on a quarterly basis.

Pursuant to the terms of the November 2022 Senior Secured Credit Facility, the Company may issue letters of credit which may reduce the total amount available for borrowing under the revolving credit facility. Additionally, the Company is required to pay an annual commitment fee that accrues at a rate of 0.15% per annum on the unused portion of the borrowing commitments under the revolving credit facility. The Company had an aggregate of $21.6 million of letters of credit outstanding under the revolving credit facility as of October 31, 2024, and the Company’s total available borrowing capacity under the revolving credit facility was $78.4 million as of October 31, 2024.

As of October 31, 2024, $50.0 million was drawn and $45.0 million was outstanding under the November 2022 Senior Secured Credit Facility. As of October 31, 2024, the Company was in compliance with all financial covenants.

In conjunction with the close of the November 2022 Senior Secured Credit Facility, the Company paid upfront issuance fees of $0.4 million. The upfront fees are amortized over the remaining term of the agreement. As of October 31, 2024, the Company had $0.2 million remaining of upfront issuance fees allocated to the revolving credit facility presented in the Company’s condensed consolidated balance sheet within other assets.

The net carrying amounts of the November 2022 Senior Secured Credit Facility were as follows (in thousands):


	October 31, 2024		January 31, 2024
Principal	$	45,000	$	46,875
Accrued interest	40		297
Unamortized loan issuance costs	(96)		(132)
Net carrying amount	$	44,944	$	47,040


Term loan, current	$	5,040	$	3,422
Term loan, noncurrent	$	39,904	$	43,618

The net carrying amount of the current portion of the term loan is presented within accrued expenses and other current liabilities in the condensed consolidated balance sheets.

The expected future principal payments for all borrowings as of October 31, 2024 is as follows (in thousands):


Fiscal year ending January 31,	Expected Principal Payments
Remainder of fiscal year 2025	$	1,250
2026	5,000
2027	38,750
Total expected future principal payments	$	45,000

Basis of Presentation and Summary of Significant Accounting Policies - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Oct. 31, 2024	Oct. 31, 2024	Oct. 31, 2023	Jan. 31, 2024
Accounting Policies [Abstract]
Restricted cash	$ 316	$ 316	$ 0	$ 0
Impairment charge	$ 0	$ 0	$ 5,000

Net Loss Per Share - Schedule of Computation of Diluted Net Loss Per Share (Details) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	31,477	28,373	31,477	28,373
Stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	8,375	10,242	8,375	10,242
Restricted stock units
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	22,871	17,970	22,871	17,970
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	231	161	231	161

Revenues - Schedule of Activity of Deferred Contract Acquisition Costs (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Capitalized Contract Costs [Roll Forward]
Beginning balance	$ 39,399	$ 38,336	$ 39,381	$ 36,583
Capitalization of contract acquisition costs	7,050	5,277	19,561	17,333
Amortization of deferred contract acquisition costs	(6,696)	(5,668)	(19,189)	(15,971)
Ending balance	$ 39,753	$ 37,945	$ 39,753	$ 37,945

Net Loss Per Share - Schedule of Calculation of Basic and Diluted Net Loss Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Numerator:
Net loss	$ (57,326)	$ (61,750)	$ (193,237)	$ (194,632)
Denominator:
Weighted-average shares used in calculating net loss per share, basic (in shares)	229,624	221,776	228,830	219,094
Weighted-average shares used in calculating net loss per share, diluted (in shares)	229,624	221,776	228,830	219,094
Net loss per share, basic (in dollars per share)	$ (0.25)	$ (0.28)	$ (0.84)	$ (0.89)
Net loss per share, diluted (in dollars per share)	$ (0.25)	$ (0.28)	$ (0.84)	$ (0.89)

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

+ References

+ Details

- Definition

The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

+ References

+ Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

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Reference 35: http://www.xbrl.org/2003/role/disclosureRef
-Topic 220
-SubTopic 10
-Name Accounting Standards Codification
-Section 45
-Paragraph 1A
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482790/220-10-45-1A

Reference 36: http://www.xbrl.org/2003/role/disclosureRef
-Topic 220
-SubTopic 10
-Name Accounting Standards Codification
-Section 45
-Paragraph 1B
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482790/220-10-45-1B

Reference 37: http://fasb.org/us-gaap/role/ref/legacyRef
-Topic 942
-SubTopic 220
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-04(22))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147478524/942-220-S99-1

+ Details

Balance Sheet Components

9 Months Ended

Oct. 31, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Balance Sheet Components

Property and Equipment, Net

Property and equipment, net, consisted of the following (in thousands):


	October 31, 2024		January 31, 2024
Leasehold improvements	$	104,330	$	100,795
Capitalized internal-use software	31,804		24,061
Furniture and fixtures	12,241		11,732
Desktop and other computer equipment	2,785		2,122
Construction in progress	257		326
Total gross property and equipment	151,417		139,036
Less: Accumulated depreciation and amortization	(54,790)		(42,493)
Total property and equipment, net	$	96,627	$	96,543

Depreciation and amortization expense was $4.4 million and $3.5 million for the three months ended October 31, 2024 and 2023, respectively, and $12.7 million and $10.4 million for the nine months ended October 31, 2024 and 2023, respectively.

Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):


	October 31, 2024		January 31, 2024
Prepaid expenses	$	20,615	$	25,029
Deferred contract acquisition costs, current	22,373		21,594
Other current assets	5,849		5,302
Total prepaid expenses and other current assets	$	48,837	$	51,925

Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):


	October 31, 2024		January 31, 2024
Accrued payroll liabilities	$	13,891	$	19,219
Accrued taxes for fringe benefits	12,337		9,452
Accrued sales and value-added taxes	11,208		10,770
Accrued advertising expenses	4,636		9,276
Accrued consulting expenses	3,910		4,287
Other liabilities	23,325		22,817
Total accrued expenses and other current liabilities	$	69,307	$	75,821

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Pay vs Performance Disclosure
Net loss	$ (57,326)	$ (61,750)	$ (193,237)	$ (194,632)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Commitments and Contingencies (Details) - USD ($) $ in Millions	1 Months Ended
	Jan. 31, 2021	Nov. 22, 2024	Oct. 31, 2024
Other Commitments [Line Items]
Long-term purchase commitment, period (in months)	60 months
Minimum spending amount	$ 103.5
Purchase commitment, maximum offsetting amount			$ 7.3
Subsequent Event
Other Commitments [Line Items]
Minimum spending amount		$ 255.0
Revolving Credit Facility \| Credit Agreement \| Line of Credit
Other Commitments [Line Items]
Letters of credit outstanding, amount			21.6
Hosting-Related Services
Other Commitments [Line Items]
Purchase commitment remaining			$ 24.0
Hosting-Related Services \| Subsequent Event
Other Commitments [Line Items]
Purchase commitment remaining		$ 24.0

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Statement of Comprehensive Income [Abstract]
Net loss	$ (57,326)	$ (61,750)	$ (193,237)	$ (194,632)
Other comprehensive loss:
Net unrealized gains (losses) on marketable securities	33	(236)	71	(1,251)
Change in foreign currency translation adjustments	(238)	(1,725)	(818)	(1,154)
Comprehensive loss	$ (57,531)	$ (63,711)	$ (193,984)	$ (197,037)

- Definition

Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Revenues

9 Months Ended

Oct. 31, 2024

Revenue from Contract with Customer [Abstract]

Revenues

Deferred Revenue and Remaining Performance Obligations

The Company recognized $49.9 million and $42.5 million of revenues during the three months ended October 31, 2024 and 2023, respectively, that were included in the deferred revenue balances at January 31, 2024 and 2023, respectively. The Company recognized $244.0 million and $208.6 million of revenues during the nine months ended October 31, 2024 and 2023, respectively, that were included in the deferred revenue balances at January 31, 2024 and 2023, respectively.

Deferred revenue that will be recognized within the next twelve months is recorded as current deferred revenue, and the remaining portion is recorded as noncurrent. As of October 31, 2024, the Company's remaining performance obligations from contracts with customers was $405.7 million, of which the Company expects to recognize approximately 82% as revenues over the next 12 months and the remainder thereafter.

Deferred Contract Acquisition Costs

Deferred contract acquisition costs are amortized over a period of benefit of three years. The period of benefit was estimated by considering factors such as historical customer attrition rates, the useful life of the Company’s technology, and the impact of competition in the software-as-a-service industry.

The following table summarizes the activity of deferred contract acquisition costs (in thousands):


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Beginning balance	$	39,399	$	38,336	$	39,381	$	36,583
Capitalization of contract acquisition costs	7,050		5,277		19,561		17,333
Amortization of deferred contract acquisition costs	(6,696)		(5,668)		(19,189)		(15,971)
Ending balance	$	39,753	$	37,945	$	39,753	$	37,945

The following table summarizes the outstanding balances of deferred contract acquisition costs (in thousands):


	October 31, 2024		January 31, 2024
Deferred contract acquisition costs, current	$	22,373	$	21,594
Deferred contract acquisition costs, noncurrent	17,380		17,787
Total deferred contract acquisition costs	$	39,753	$	39,381

Deferred contract acquisition costs, current is presented within prepaid expenses and other current assets in the condensed consolidated balance sheets. Deferred contract acquisition costs, noncurrent is presented within other assets in the condensed consolidated balance sheets.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-9

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 15
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-15

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (e)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Subparagraph (b)(2)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-13

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Name Accounting Standards Codification
-Topic 606
-Publisher FASB
-URI https://asc.fasb.org/606/tableOfContent

+ Details

Cover Page - shares	9 Months Ended
Cover Page - shares	Oct. 31, 2024	Nov. 30, 2024
Document Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Oct. 31, 2024
Document Transition Report	false
Entity File Number	001-39495
Entity Registrant Name	Asana, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	26-3912448
Entity Address, Address Line One	633 Folsom Street, Suite 100
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94107
City Area Code	415
Local Phone Number	525-3888
Title of 12(b) Security	Class A Common Stock, $0.00001 par value per share
Trading Symbol	ASAN
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Central Index Key	0001477720
Current Fiscal Year End Date	--01-31
Document Fiscal Year Focus	2025
Document Fiscal Period Focus	Q3
Amendment Flag	false
Common Class A
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		143,311,521
Common Class B
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		85,411,680

Interest Income and Other Income (Expense), Net

9 Months Ended

Oct. 31, 2024

Other Income and Expenses [Abstract]

Interest Income and Other Income (Expense), Net

Interest income and other income (expense), net consist of the following (in thousands):


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Interest income	$	4,818	$	6,088	$	15,603	$	15,703
Unrealized losses on foreign currency transactions	(893)		(1,545)		(11)		(1,129)
Other non-operating income (expense)	1,024		(1,064)		477		(1,264)
Total interest income and other income (expense), net	$	4,949	$	3,479	$	16,069	$	13,310

Other non-operating expense consists primarily of realized foreign currency gains and losses on transactions in the periods presented.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023
Cash flows from operating activities
Net loss	$ (193,237)	$ (194,632)
Adjustments to reconcile net loss to net cash used in operating activities:
Allowance for expected credit losses	1,025	2,072
Depreciation and amortization	12,730	10,407
Amortization of deferred contract acquisition costs	19,189	15,971
Stock-based compensation expense	160,702	150,569
Net accretion of discount on marketable securities	(4,646)	(1,568)
Non-cash lease expense	13,528	13,998
Impairment of long-lived assets	0	5,009
Amortization of discount on revolving credit facility and term loan issuance costs	91	91
Changes in operating assets and liabilities:
Accounts receivable	20,610	12,251
Prepaid expenses and other current assets	(15,852)	(13,764)
Other assets	(4,594)	742
Accounts payable	4,610	3,612
Accrued expenses and other liabilities	(11,408)	(16,885)
Deferred revenue	10,920	21,843
Operating lease liabilities	(14,598)	(12,310)
Net cash used in operating activities	(930)	(2,594)
Cash flows from investing activities
Purchases of marketable securities	(166,628)	(284,312)
Sales of marketable securities	0	12
Maturities of marketable securities	195,605	25,641
Purchases of property and equipment	(4,064)	(7,221)
Capitalized internal-use software costs	(4,702)	(4,325)
Net cash provided by (used in) investing activities	20,211	(270,205)
Cash flows from financing activities
Repayment of term loan	(1,875)	(2,500)
Repurchases of common stock	(73,869)	0
Proceeds from exercise of stock options	3,884	3,856
Proceeds from employee stock purchase plan	13,665	15,069
Taxes paid related to net share settlement of equity awards	(5)	(7)
Net cash provided by (used in) financing activities	(58,200)	16,418
Effect of foreign exchange rates on cash, cash equivalents, and restricted cash	(656)	(1,868)
Net decrease in cash, cash equivalents, and restricted cash	(39,575)	(258,249)
Cash, cash equivalents, and restricted cash
Beginning of period	236,663	526,563
End of period	197,088	268,314
Reconciliation of cash, cash equivalents, and restricted cash to the condensed consolidated balance sheets
Cash and cash equivalents	196,772	268,314
Restricted cash	316	0
Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statements of cash flows	197,088	268,314
Supplemental cash flow data
Cash paid for income taxes	3,776	3,101
Supplemental non-cash investing and financing information
Purchase of property and equipment in accounts payable and accrued expenses and other current liabilities	1,193	286
Stock-based compensation expense capitalized for software development	3,299	3,034
Repurchases of common stock in accrued expenses and other current liabilities	$ 820	$ 0

Subsequent Events	9 Months Ended
Subsequent Events	Oct. 31, 2024
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events On November 22, 2024, the Company entered into a five-year contract with Amazon Web Services, Inc. for cloud computing services. The contract contains a minimum spend commitment of $255.0 million over the contract period and replaces the existing contract with Amazon Web Services, Inc. Refer to Note 7. Commitments and Contingencies for further details. On November 26, 2024, the Company executed a sublease for a portion of its corporate office space in San Francisco, California. Future minimum sublease rental income under the sublease, net of incentives, is approximately $2.0 million. Based on its preliminary assessment, the Company anticipates recording an impairment charge between $6.5 million and $7.0 million related to the right of use asset in the period that the sublease is executed and recorded in the consolidated statement of operations.

Leases (Tables)

9 Months Ended

Oct. 31, 2024

Leases [Abstract]

Schedule of Operating Lease Liabilities

Future minimum lease payments (net of tenant improvement receivables) under non-cancelable operating leases with initial lease terms in excess of one year included in the Company’s total operating lease liabilities as of October 31, 2024 are as follows (in thousands):


Fiscal year ending January 31,	Operating Lease Payments (Net)
Remainder of fiscal year 2025	$	10,423
2026	41,731
2027	41,454
2028	39,810
2029 and thereafter	199,626
Total undiscounted operating lease payments	$	333,044
Less: imputed interest	(103,961)
Total operating lease liabilities	$	229,083

Schedule of Sublease Payments to be Received

As of October 31, 2024, the future total minimum sublease payments to be received were as follows (in thousands):


Fiscal year ending January 31,	Sublease Payments to be Received
Remainder of fiscal year 2025	$	474
2026	1,914
2027	1,971
2028	2,031
2029 and thereafter	1,381
Total sublease income to be received	$	7,771

Organization	9 Months Ended
Organization	Oct. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization	Organization Organization and Description of Business Asana, Inc. (“Asana” or the “Company”) was incorporated in the state of Delaware on December 16, 2008. Asana is a leading work management software platform with an enterprise focus that helps organizations orchestrate work, from daily tasks to cross-functional strategic initiatives. The Company is headquartered in San Francisco, California.

Related Party Transactions	9 Months Ended
Related Party Transactions	Oct. 31, 2024
Related Party Transactions [Abstract]
Related Party Transactions	Related Party Transactions During the fiscal year ended January 31, 2020, the Company began leasing certain office facilities from a company affiliated with Board members of the Company. Lease expenses under these leases totaled $0.4 million and $0.3 million during the three months ended October 31, 2024 and 2023, respectively, and $1.3 million and $1.2 million during the nine months ended October 31, 2024 and 2023, respectively. The Company has entered into an advertising agreement with a company affiliated with a Board member of the Company. Advertising expenses under this agreement totaled $0.3 million and $0.5 million during the three months ended October 31, 2024 and 2023, respectively, and $1.3 million and $1.5 million during the nine months ended October 31, 2024 and 2023, respectively.

- Definition

The entire disclosure for related party transactions. Examples of related party transactions include transactions between (a) a parent company and its subsidiary; (b) subsidiaries of a common parent; (c) and entity and its principal owners; and (d) affiliates.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480990/946-20-50-2

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480990/946-20-50-5

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 6
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480990/946-20-50-6

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 235
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147477968/946-235-50-2

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 235
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (e)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147477968/946-235-50-2

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 850
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483326/850-10-50-1

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 220
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.6-07(2)(g)(3))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479134/946-220-S99-1

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 220
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.6-07(2)(c))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479134/946-220-S99-1

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 220
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.6-07(2)(e))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479134/946-220-S99-1

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 850
-Name Accounting Standards Codification
-Publisher FASB
-URI https://asc.fasb.org/850/tableOfContent

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 850
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 6
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483326/850-10-50-6

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 850
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-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483326/850-10-50-1

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 850
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483326/850-10-50-1

+ Details

Net Loss Per Share

9 Months Ended

Oct. 31, 2024

Earnings Per Share [Abstract]

Net Loss per Share

Net Loss Per Share

The Company computes net loss per share using the two-class method required for multiple classes of common stock and participating securities. The rights, including the liquidation and dividend rights, of the Class A common stock and Class B common stock are substantially identical, other than voting and conversion rights. Accordingly, the Class A common stock and Class B common stock share equally in the Company’s net income and losses.

The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data):


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Numerator:
Net loss	$	(57,326)	$	(61,750)	$	(193,237)	$	(194,632)
Denominator:
Weighted-average shares used in calculating net loss per share, basic and diluted	229,624		221,776		228,830		219,094
Net loss per share, basic and diluted	$	(0.25)	$	(0.28)	$	(0.84)	$	(0.89)

The potential shares of common stock that were excluded from the computation of diluted net loss per share for the period presented because including them would have been anti-dilutive are as follows (in thousands):


	Three Months Ended October 31,		Nine Months Ended October 31,
	2024	2023	2024	2023
Stock options	8,375	10,242	8,375	10,242
Restricted stock units	22,871	17,970	22,871	17,970

Shares issuable pursuant to the 2020 Employee Stock Purchase Plan	231	161	231	161
Total	31,477	28,373	31,477	28,373

Net Loss Per Share (Tables)

9 Months Ended

Oct. 31, 2024

Earnings Per Share [Abstract]

Schedule of Calculation of Basic and Diluted Net Loss Per Share

The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data):


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Numerator:
Net loss	$	(57,326)	$	(61,750)	$	(193,237)	$	(194,632)
Denominator:
Weighted-average shares used in calculating net loss per share, basic and diluted	229,624		221,776		228,830		219,094
Net loss per share, basic and diluted	$	(0.25)	$	(0.28)	$	(0.84)	$	(0.89)

Schedule of Computation of Diluted Net Loss Per Share


	Three Months Ended October 31,		Nine Months Ended October 31,
	2024	2023	2024	2023
Stock options	8,375	10,242	8,375	10,242
Restricted stock units	22,871	17,970	22,871	17,970

Shares issuable pursuant to the 2020 Employee Stock Purchase Plan	231	161	231	161
Total	31,477	28,373	31,477	28,373

Debt - Schedule of Expected Future Principal Payments (Details) $ in Thousands	Oct. 31, 2024 USD ($)
Debt Disclosure [Abstract]
Remainder of fiscal year 2025	$ 1,250
2026	5,000
2027	38,750
Total expected future principal payments	$ 45,000

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Income Statement [Abstract]
Revenues	$ 183,882	$ 166,503	$ 535,542	$ 481,369
Cost of revenues	19,798	16,053	57,589	47,132
Gross profit	164,084	150,450	477,953	434,237
Operating expenses:
Research and development	83,286	81,028	257,228	241,715
Sales and marketing	104,708	98,349	317,689	288,034
General and administrative	36,270	34,494	106,182	106,537
Total operating expenses	224,264	213,871	681,099	636,286
Loss from operations	(60,180)	(63,421)	(203,146)	(202,049)
Interest income and other income (expense), net	4,949	3,479	16,069	13,310
Interest expense	(934)	(1,012)	(2,831)	(2,947)
Loss before provision for income taxes	(56,165)	(60,954)	(189,908)	(191,686)
Provision for income taxes	1,161	796	3,329	2,946
Net loss	$ (57,326)	$ (61,750)	$ (193,237)	$ (194,632)
Net loss per share:
Basic (in dollars per share)	$ (0.25)	$ (0.28)	$ (0.84)	$ (0.89)
Diluted (in dollars per share)	$ (0.25)	$ (0.28)	$ (0.84)	$ (0.89)
Weighted-average shares used in calculating net loss per share:
Basic (in shares)	229,624	221,776	228,830	219,094
Diluted (in shares)	229,624	221,776	228,830	219,094

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Current assets
Cash and cash equivalents	$ 196,772	$ 236,663
Marketable securities	258,541	282,801
Restricted cash	316	0
Accounts receivable, net	66,892	88,327
Prepaid expenses and other current assets	48,837	51,925
Total current assets	571,358	659,716
Property and equipment, net	96,627	96,543
Operating lease right-of-use assets	177,626	181,731
Other assets	28,545	23,970
Total assets	874,156	961,960
Current liabilities
Accounts payable	12,606	6,907
Accrued expenses and other current liabilities	69,307	75,821
Deferred revenue, current	279,560	265,306
Operating lease liabilities, current	21,556	19,179
Total current liabilities	383,029	367,213
Term loan, net	39,904	43,618
Deferred revenue, noncurrent	2,581	5,916
Operating lease liabilities, noncurrent	207,527	215,084
Other liabilities	1,845	3,733
Total liabilities	634,886	635,564
Commitments and contingencies (Note 7)
Stockholders' equity
Common stock	2	2
Additional paid-in capital	2,002,764	1,821,216
Accumulated other comprehensive loss	(983)	(236)
Accumulated deficit	(1,762,513)	(1,494,586)
Total stockholders’ equity	239,270	326,396
Total liabilities and stockholders’ equity	$ 874,156	$ 961,960

Income Taxes	9 Months Ended
Income Taxes	Oct. 31, 2024
Income Tax Disclosure [Abstract]
Income Taxes	Income TaxesThe Company's income tax expense was $1.1 million and $0.8 million for the three months ended October 31, 2024 and 2023, respectively, and $3.3 million and $2.9 million for the nine months ended October 31, 2024 and 2023, respectively, primarily due to income taxes in foreign jurisdictions.

- Definition

The entire disclosure for income tax.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12

Reference 2: http://www.xbrl.org/2003/role/exampleRef
-Topic 740
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-Name Accounting Standards Codification
-Section 55
-Paragraph 231
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482663/740-10-55-231

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12C
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12C

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12B
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12B

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 270
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147477891/740-270-50-1

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SAB Topic 6.I.5.Q1)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479360/740-10-S99-1

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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-Section 50
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
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-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(h)(2))
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
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-URI https://asc.fasb.org/740/tableOfContent

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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-Section 50
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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-Subparagraph (b)
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Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 2
-Subparagraph (SAB Topic 11.C)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479360/740-10-S99-2

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 30
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482603/740-30-50-2

+ Details

Leases - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Leases - Narrative (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Lessee, Lease, Description [Line Items]
Operating lease, impairment loss	$ 0		$ 0	$ 5,000
Sublease term (in years)	5 years		5 years
Sublease income	$ 400	$ 400	$ 1,300	$ 400
Lessee, operating lease, lease not yet commenced, term (less than) (in years)	7 years		7 years
Total sublease income to be received	$ 7,771		$ 7,771
Operating Lease, Lease Not yet Commenced
Lessee, Lease, Description [Line Items]
Operating lease not yet commenced	$ 2,400		$ 2,400

Fair Value Measurements (Tables)

9 Months Ended

Oct. 31, 2024

Fair Value Disclosures [Abstract]

Schedule of Fair Value of Assets and Liabilities Measured on Recurring Basis

The following table summarizes, for assets measured at fair value, the respective fair value and classification by level of input within the fair value hierarchy (in thousands):


	October 31, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	78,267	$	—	$	—	$	78,267


Total cash equivalents	$	78,267	$	—	$	—	$	78,267
Marketable securities
U.S. Treasury securities	$	132,492	$	—	$	—	$	132,492

Corporate bonds	—		106,094		—		106,094
U.S. agency bonds	—		19,955		—		19,955
Total marketable securities	$	132,492	$	126,049	$	—	$	258,541




Total assets	$	210,759	$	126,049	$	—	$	336,808


	January 31, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	89,561	$	—	$	—	$	89,561
Commercial paper	—		4,991		—		4,991

Total cash equivalents	$	89,561	$	4,991	$	—	$	94,552
Marketable securities
U.S. Treasury securities	$	162,328	$	—	$	—	$	162,328
Commercial paper	—		11,670		—		11,670
Corporate bonds	—		72,608		—		72,608
U.S. agency bonds	—		36,195		—		36,195
Total marketable securities	$	162,328	$	120,473	$	—	$	282,801



Total assets	$	251,889	$	125,464	$	—	$	377,353

Schedule of Investments in Marketable Securities

The following table summarizes the Company's investments in marketable securities on the condensed consolidated balance sheets (in thousands):


	October 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	132,375	$	249	$	(132)	$	132,492

Corporate bonds	105,520		605		(31)		106,094
U.S. agency bonds	19,901		58		(4)		19,955
Total marketable securities	$	257,796	$	912	$	(167)	$	258,541


	January 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	162,485	$	85	$	(242)	$	162,328
Commercial paper	11,645		25		—		11,670
Corporate bonds	71,930		695		(17)		72,608
U.S. agency bonds	36,067		128		—		36,195
Total marketable securities	$	282,127	$	933	$	(259)	$	282,801

Schedule of Contractual Maturities

The following table presents the contractual maturities of the Company’s marketable securities as of October 31, 2024 (in thousands):


	October 31, 2024
	Amortized Cost		Estimated Fair Value
Due within one year	$	136,380	$	136,666
Due within one to three years	121,416		121,875
Total	$	257,796	$	258,541

- Definition

Tabular disclosure of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-9

Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 4: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 5: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 6: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (aa)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 7: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
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-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 8: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 9: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 10: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 11: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 12: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

+ Details

Fair Value Measurements - Schedule of Investments in Marketable Securities (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Current assets
Amortized Cost	$ 257,796	$ 282,127
Gross Unrealized Gains	912	933
Gross Unrealized Losses	(167)	(259)
Estimated Fair Value	258,541	282,801
U.S. Treasury securities
Current assets
Amortized Cost	132,375	162,485
Gross Unrealized Gains	249	85
Gross Unrealized Losses	(132)	(242)
Estimated Fair Value	132,492	162,328
Corporate bonds
Current assets
Amortized Cost	105,520	71,930
Gross Unrealized Gains	605	695
Gross Unrealized Losses	(31)	(17)
Estimated Fair Value	106,094	72,608
U.S. agency bonds
Current assets
Amortized Cost	19,901	36,067
Gross Unrealized Gains	58	128
Gross Unrealized Losses	(4)	0
Estimated Fair Value	$ 19,955	36,195
Commercial paper
Current assets
Amortized Cost		11,645
Gross Unrealized Gains		25
Gross Unrealized Losses		0
Estimated Fair Value		$ 11,670

Basis of Presentation and Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Oct. 31, 2024
Accounting Policies [Abstract]
Principles of Consolidation	Principles of Consolidation The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America (“GAAP”) and include the accounts of the Company’s wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated on consolidation.
Basis of Accounting	The unaudited condensed consolidated balance sheet as of January 31, 2024 included herein was derived from the audited financial statements as of that date, but does not include all disclosures, including certain notes required by GAAP on an annual reporting basis. In management's opinion, the unaudited condensed consolidated financial statements reflect all normal recurring adjustments necessary to state fairly the balance sheet, statements of comprehensive loss, and stockholders' equity, and statements of cash flows for the interim periods, but are not necessarily indicative of the results of operations to be anticipated for the full fiscal year or any future period. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes included in the Company’s Annual Report on Form 10-K filed with the SEC on March 14, 2024.
Use of Estimates	Use of Estimates The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and disclosed in the condensed consolidated financial statements and accompanying notes. Estimates and assumptions reflected in the condensed consolidated financial statements include, but are not limited to, revenue recognition, the useful lives and carrying values of long-lived assets, the fair value of common stock for periods prior to the Company’s direct listing of its Class A common stock on the New York Stock Exchange (“NYSE”) (the “Direct Listing”), stock-based compensation expense, the period of benefit for deferred contract acquisition costs, income taxes, and the valuation of right-of-use assets. Actual results could differ from those estimates.
Risks and Uncertainties	Risks and Uncertainties Global macroeconomic events including inflation, elevated interest rates, bank failures, supply chain disruptions, fluctuations in currency exchange rates, and global armed conflicts, including between Ukraine and Russia and in the Middle East, have led to economic uncertainty. These macroeconomic conditions have and are likely to continue to have adverse effects on the rate of global IT spending, including the buying patterns of the Company’s customers and prospective customers. The conditions caused by the aforementioned macroeconomic events have affected and could continue to affect the rate of global IT spending and could adversely affect demand for the Company’s platform, lengthen the Company’s sales cycles, reduce the value or duration of subscriptions, negatively impact collections of accounts receivable, reduce expected spending from new customers, cause some of the Company’s paying customers to go out of business, and affect contraction or attrition rates of the Company’s customers, all of which could adversely affect the Company’s business, results of operations, and financial condition. As of the date of issuance of the financial statements, the Company is not aware of any specific event or circumstance related to the aforementioned macroeconomic events that would require it to update its estimates or judgments or adjust the carrying value of its assets or liabilities. Actual results could differ from those estimates and any such differences may be material to the condensed consolidated financial statements.
Concentration of Credit Risk	Concentration of Credit Risk Financial instruments that potentially subject the Company to a concentration of credit risk consist of cash, cash equivalents, and marketable securities. The Company deposits its cash and cash equivalents with financial institutions that management believes are of high credit quality, although such deposits may, at times, exceed federally insured limits. The Company has not experienced any losses on its deposits of cash and cash equivalents to date. Cash equivalents are invested in highly rated securities. The Company grants credit to customers in the normal course of business. For the three and nine months ended October 31, 2024 and 2023, there were no individual customers that accounted for 10% or more of the Company’s revenues. No customer accounted for more than 10% of accounts receivable as of October 31, 2024 or January 31, 2024.
Fair Value of Financial Instruments	Fair Value of Financial Instruments Fair value is defined as the exit price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the reporting date. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. Fair value is estimated by utilizing a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value as follows: Level 1—Observable inputs comprised of quoted prices for identical assets or liabilities in active markets. Level 2—Inputs other than the quoted prices in active markets that are observable either directly or indirectly. Level 3—Unobservable inputs in which there is little or no market data and that are significant to the fair value of the assets or liabilities. In determining fair value, a financial instrument’s classification within the three-tier fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible as well as considers counterparty credit risk in its assessment of fair value. The carrying amount of certain financial instruments, including accounts receivable, accounts payable, and accrued liabilities approximates their fair values due to their short-term nature.
Cash, Cash Equivalents, and Restricted Cash	Cash, Cash Equivalents, and Restricted Cash The Company considers all highly liquid investments with original maturities at the date of purchase of three months or less to be cash equivalents. Cash and cash equivalents are stated at cost, which approximates fair value.
Available-for-sale Investments	Available-for-sale Investments The Company’s marketable securities are primarily comprised of U.S. government securities, commercial paper, corporate bonds, and U.S. agency bonds. The Company classifies its securities as available-for-sale at the time of purchase and reevaluates such classification at each balance sheet date. The Company may sell these securities at any time for use in current operations even if they have not yet reached maturity. As a result, the Company classifies its marketable securities, including securities with stated maturities beyond twelve months, within current assets in the condensed consolidated balance sheets. Available-for-sale securities are carried at fair value with unrealized gains and losses reported in accumulated other comprehensive loss as a separate component of stockholders’ equity until realized. Unrealized gains and losses for any marketable securities that management intends to sell or is more likely than not that management will be required to sell prior to their anticipated recovery are recorded in interest income and other income (expense), net.
Impairment of Long-Lived Assets	Impairment of Long-Lived Assets The Company evaluates its long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such asset groups may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset group to future undiscounted cash flows expected to be generated by the asset group. If such assets are considered to be impaired, the impairment recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets. The Company recorded no impairment charge during the three and nine months ended October 31, 2024 or the three months ended October 31, 2023. The Company recorded an impairment charge of $5.0 million during the nine months ended October 31, 2023, related to the right-of-use (“ROU”) assets and underlying property and equipment associated with its subleased office spaces, which is further described in Note 8. Leases to the condensed consolidated financial statements.
Recently Issued Accounting Pronouncements Not Yet Adopted	Recently Issued Accounting Pronouncements Not Yet Adopted In November 2023, the FASB issued ASU No. 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures.” The amendments improve reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. The new standard will be effective for the Company for the fiscal years beginning February 1, 2024, and for interim periods beginning February 1, 2025. Upon adoption, the guidance should be applied retrospectively to all prior periods presented in the financial statements. The Company is currently evaluating the impact of adoption of the standard on disclosures on its consolidated financial statements. In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures,” which requires disaggregated information about a reporting entity’s effective tax rate reconciliation as well as information on income taxes paid. The guidance is effective for the Company’s fiscal years beginning February 1, 2025, with early adoption permitted. The Company is currently evaluating the impact of adoption of the standard on its consolidated financial statements. In November 2024, the FASB issued ASU 2024-03, “Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40),” which requires that public entities disclose, on an annual and interim basis, disaggregated information about specific expense categories (including employee compensation, depreciation, and amortization) presented on the face of the income statement. The guidance is effective for the Company’s fiscal years beginning February 1, 2027. The Company is currently evaluating the impact of adoption of the standard on its consolidated financial statements and related disclosures.

Leases - Schedule of Sublease Payments to be Received (Details) $ in Thousands	Oct. 31, 2024 USD ($)
Leases [Abstract]
Remainder of fiscal year 2025	$ 474
2026	1,914
2027	1,971
2028	2,031
2029 and thereafter	1,381
Total sublease income to be received	$ 7,771

Stockholders' Equity - Schedule of Option Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023	Jan. 31, 2024
Number of Shares
Beginning balance (in shares)			9,788
Granted (in shares)			0
Exercised (in shares)			(1,412)
Cancelled (in shares)			(1)
Ending balance (in shares)	8,375		8,375		9,788
Vested and exercisable, end of period (in shares)	8,212		8,212
Vested and expected to vest, end of period (in shares)	8,375		8,375
Weighted- Average Exercise Price
Beginning balance (in dollars per share)			$ 3.09
Granted (in dollars per share)			0
Exercised (in dollars per share)			2.75
Cancelled (in dollars per share)			7.49
Ending balance (in dollars per share)	$ 3.14		3.14		$ 3.09
Vested and exercisable, end of period (in dollars per share)	3.16		3.16
Vested and expected to vest, end of period (in dollars per share)	$ 3.14		$ 3.14
Weighted- Average Remaining Contractual Term (in years)
Beginning and ending balance (in years)			3 years 6 months		4 years 2 months 12 days
Vested and exercisable (in years)			3 years 6 months
Vested and expected to vest (in years)			3 years 6 months
Aggregate Intrinsic Value
Outstanding	$ 73,676		$ 73,676		$ 140,292
Vested and exercisable	72,099		72,099
Vested and expected to vest	73,676		73,676
Aggregate intrinsic value of options exercised (in thousands)	$ 7,106	$ 4,583	$ 14,902	$ 30,876

Geographic Information

9 Months Ended

Oct. 31, 2024

Segment Reporting [Abstract]

Geographic Information

The following tables set forth revenues and long-lived assets, including operating lease ROU assets, by geographic area for the periods presented below (in thousands):

Revenues


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
United States	$	110,320	$	101,019	$	322,978	$	293,234
International	73,562		65,484		212,564		188,135
Total Revenues	$	183,882	$	166,503	$	535,542	$	481,369

Revenues by geography are based on the shipping address of the customer.

Long-Lived Assets


	October 31, 2024		January 31, 2024
United States	$	259,857	$	271,844
International	14,396		6,430
Total long-lived assets	$	274,253	$	278,274

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

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+ Details

Related Party Transactions (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Lease Expense
Related Party Transaction [Line Items]
Amount of related party transactions	$ 0.4	$ 0.3	$ 1.3	$ 1.2
Advertising Agreement
Related Party Transaction [Line Items]
Amount of related party transactions	$ 0.3	$ 0.5	$ 1.3	$ 1.5

Balance Sheet Components - Schedule of Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued payroll liabilities	$ 13,891	$ 19,219
Accrued taxes for fringe benefits	12,337	9,452
Accrued sales and value-added taxes	11,208	10,770
Accrued advertising expenses	4,636	9,276
Accrued consulting expenses	3,910	4,287
Other liabilities	23,325	22,817
Total accrued expenses and other current liabilities	$ 69,307	$ 75,821

Stockholders' Equity - Schedule of Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 51,955	$ 52,866	$ 160,702	$ 150,569
Unrecognized expense, stock options	188		188
Unrecognized expense, RSUs	376,398		376,398
Total unrecognized stock-based compensation expense	376,586		$ 376,586
Weighted-Average Expected Recognition Period (in years)			3 years
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-Average Expected Recognition Period (in years)			3 years 3 months 18 days
Restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-Average Expected Recognition Period (in years)			3 years
Cost of revenues
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	354	413	$ 1,030	1,177
Research and development
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	28,087	29,384	88,872	83,928
Sales and marketing
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	15,837	15,584	48,334	43,438
General and administrative
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 7,677	$ 7,485	$ 22,466	$ 22,026

Revenues (Tables)

9 Months Ended

Oct. 31, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Deferred Contract Acquisition Costs

The following table summarizes the activity of deferred contract acquisition costs (in thousands):


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Beginning balance	$	39,399	$	38,336	$	39,381	$	36,583
Capitalization of contract acquisition costs	7,050		5,277		19,561		17,333
Amortization of deferred contract acquisition costs	(6,696)		(5,668)		(19,189)		(15,971)
Ending balance	$	39,753	$	37,945	$	39,753	$	37,945

The following table summarizes the outstanding balances of deferred contract acquisition costs (in thousands):


	October 31, 2024		January 31, 2024
Deferred contract acquisition costs, current	$	22,373	$	21,594
Deferred contract acquisition costs, noncurrent	17,380		17,787
Total deferred contract acquisition costs	$	39,753	$	39,381

Interest Income and Other Income (Expense), Net (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Other Income and Expenses [Abstract]
Interest income	$ 4,818	$ 6,088	$ 15,603	$ 15,703
Unrealized losses on foreign currency transactions	(893)	(1,545)	(11)	(1,129)
Other non-operating income (expense)	1,024	(1,064)	477	(1,264)
Total interest income and other income (expense), net	$ 4,949	$ 3,479	$ 16,069	$ 13,310

Income Taxes (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
Income Taxes (Details) - USD ($) $ in Millions	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Income Tax Disclosure [Abstract]
Income tax expense (benefit)	$ 1.1	$ 0.8	$ 3.3	$ 2.9

Debt - Narrative (Details) - USD ($) $ in Thousands	1 Months Ended		9 Months Ended
Debt - Narrative (Details) - USD ($) $ in Thousands	Nov. 30, 2022	Apr. 30, 2020	Oct. 31, 2024	Jan. 31, 2024
Line of Credit Facility [Line Items]
Line of credit, remaining borrowing capacity			$ 78,400
Debt outstanding			45,000
Debt issuance costs, net	$ 400
Term Loan Agreement \| Secured Debt
Line of Credit Facility [Line Items]
Long-term debt, term (in years)		5 years
Long-term debt, face amount		$ 40,000
Term Loan Agreement \| Secured Debt \| Minimum \| Prime Rate
Line of Credit Facility [Line Items]
Debt instrument, basis spread on variable rate (as a percent)		0.00%
Term Loan Agreement \| Secured Debt \| Maximum \| Prime Rate
Line of Credit Facility [Line Items]
Debt instrument, basis spread on variable rate (as a percent)		(1.00%)
Credit Agreement
Line of Credit Facility [Line Items]
Debt instrument, term (in years)	4 years
Debt outstanding			45,000	$ 46,875
Debt issuance costs, net			96	$ 132
Credit Agreement \| Letter of Credit
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing facility	$ 30,000
Credit Agreement \| Minimum \| Revolving Credit Facility
Line of Credit Facility [Line Items]
Debt instrument, covenant, consolidated adjusted quick ratio	1.00
Credit Agreement \| Maximum \| Revolving Credit Facility
Line of Credit Facility [Line Items]
Debt instrument, covenant, consolidated adjusted quick ratio	1.25
Credit Agreement \| Secured Debt
Line of Credit Facility [Line Items]
Proceeds from term loan, net of issuance costs			50,000
Debt outstanding			45,000
Credit Agreement \| Line of Credit
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing facility	$ 150,000
Credit Agreement \| Line of Credit \| Term Loan Facility
Line of Credit Facility [Line Items]
Long-term debt, face amount	$ 50,000
Debt instrument, basis spread on variable rate (as a percent)	2.25%
Credit Agreement \| Line of Credit \| Revolving Credit Facility
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing facility	$ 100,000
Line of credit facility, commitment fee percentage	0.15%
Letters of credit outstanding, amount			21,600
Debt issuance costs, net			$ 200
Credit Agreement \| Line of Credit \| ABR Loans
Line of Credit Facility [Line Items]
Convertible notes, interest rate, stated percentage	1.25%
Credit Agreement \| Line of Credit \| Secured Overnight Financing Rate (SOFR) \| Term Loan Facility
Line of Credit Facility [Line Items]
Debt instrument, basis spread on variable rate (as a percent)	0.10%

Stockholders' Equity (Tables)

9 Months Ended

Oct. 31, 2024

Share-Based Payment Arrangement [Abstract]

Schedule of Stock Options Activity

Option activity under the Company’s combined stock plans is set forth below (in thousands, except years and per share data):


	Number of Shares	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value
Balances at January 31, 2024	9,788	$	3.09	4.2	$	140,292
Options granted	—	—
Options exercised	(1,412)	2.75
Options cancelled	(1)	7.49
Balances at October 31, 2024	8,375	$	3.14	3.5	$	73,676
Vested and exercisable at October 31, 2024	8,212	$	3.16	3.5	$	72,099
Vested and expected to vest at October 31, 2024	8,375	$	3.14	3.5	$	73,676

Schedule of Total Intrinsic Value of Options

The total intrinsic value of options exercised during the periods presented was as follows:


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Aggregate intrinsic value of options exercised (in thousands)	$	7,106	$	4,583	$	14,902	$	30,876

Schedule of RSU Activity

The Company’s RSU activity is set forth below (in thousands, except per share data):


	Number of Shares	Weighted- Average Grant Date Fair Value		Aggregate Intrinsic Value
Unvested RSUs at January 31, 2024	17,190	$	23.04	$	299,450
RSUs granted	16,040	14.79
RSUs vested	(7,142)	22.20
RSUs cancelled/forfeited	(3,217)	20.06
Unvested RSUs at October 31, 2024	22,871	$	17.94	$	273,080
RSUs vested, not yet released at October 31, 2024	696	$	32.53

Schedule of Stock-Based Compensation Expense

Stock-based compensation expense for stock-based awards to employees and non-employees in the Company’s condensed consolidated statements of operations for the periods below were as follows (in thousands):


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Cost of revenues	$	354	$	413	$	1,030	$	1,177
Research and development	28,087		29,384		88,872		83,928
Sales and marketing	15,837		15,584		48,334		43,438
General and administrative	7,677		7,485		22,466		22,026
Total stock-based compensation expense	$	51,955	$	52,866	$	160,702	$	150,569

Schedule of Unrecognized Stock-Based Compensation Expense Related to Unvested Awards

Total unrecognized stock-based compensation expense related to unvested awards not yet recognized under all equity compensation plans was as follows:


	October 31, 2024
	Unrecognized Expense (in thousands)		Weighted-Average Expected Recognition Period (in years)
Stock options	$	188	3.3
RSUs	376,398		3.0
Total unrecognized stock-based compensation expense	$	376,586	3.0

Schedule of Stock Repurchase Activity

The following table summarizes the stock repurchase activity under the Company’s stock repurchase program (in thousands, except per share data):


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Number of shares repurchased	4,494		—		5,940		—
Weighted-average price per share	$	12.23	$	—	$	12.57	$	—
Aggregate purchase price	$	54,969	$	—	$	74,690	$	—

CONDENSED CONSOLIDATED STATMENTS OF STOCKHOLDERS' EQUITY - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-In Capital	Accumulated Other Comprehensive Loss	Accumulated Deficit
Beginning balance (in shares) at Jan. 31, 2023		214,293
Beginning balance at Jan. 31, 2023	$ 356,574	$ 2	$ 1,595,001	$ (873)	$ (1,237,556)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)		1,649
Issuance of common stock upon the exercise of options	3,856		3,856
Vesting of early exercised stock options	108		108
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)		5,584
Issuance of common stock upon the vesting and settlement of restricted stock units	(7)		(7)
Issuance of common stock under employee share purchase plan (in shares)		878
Issuance of common stock under employee share purchase plan	15,069		15,069
Stock-based compensation expense	153,606		153,606
Net unrealized gains (losses) on marketable securities	(1,251)			(1,251)
Foreign currency translation adjustments	(1,154)			(1,154)
Net loss	(194,632)				(194,632)
Ending balance (in shares) at Oct. 31, 2023		222,404
Ending balance at Oct. 31, 2023	332,169	$ 2	1,767,633	(3,278)	(1,432,188)
Beginning balance (in shares) at Jul. 31, 2023		219,606
Beginning balance at Jul. 31, 2023	334,253	$ 2	1,706,006	(1,317)	(1,370,438)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)		278
Issuance of common stock upon the exercise of options	783		783
Vesting of early exercised stock options	2		2
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)		2,100
Issuance of common stock upon the vesting and settlement of restricted stock units	0
Issuance of common stock under employee share purchase plan (in shares)		420
Issuance of common stock under employee share purchase plan	6,511		6,511
Stock-based compensation expense	54,331		54,331
Net unrealized gains (losses) on marketable securities	(236)			(236)
Foreign currency translation adjustments	(1,725)			(1,725)
Net loss	(61,750)				(61,750)
Ending balance (in shares) at Oct. 31, 2023		222,404
Ending balance at Oct. 31, 2023	332,169	$ 2	1,767,633	(3,278)	(1,432,188)
Beginning balance (in shares) at Jan. 31, 2024		224,728
Beginning balance at Jan. 31, 2024	$ 326,396	$ 2	1,821,216	(236)	(1,494,586)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)	1,412	1,412
Issuance of common stock upon the exercise of options	$ 3,884		3,884
Repurchases and retirement of common stock (in shares)		(5,940)
Repurchases and retirement of common stock	(74,690)				(74,690)
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)		7,252
Issuance of common stock upon the vesting and settlement of restricted stock units	(5)		(5)
Issuance of common stock under employee share purchase plan (in shares)		1,119
Issuance of common stock under employee share purchase plan	13,665		13,665
Stock-based compensation expense	164,004		164,004
Net unrealized gains (losses) on marketable securities	71			71
Foreign currency translation adjustments	(818)			(818)
Net loss	(193,237)				(193,237)
Ending balance (in shares) at Oct. 31, 2024		228,571
Ending balance at Oct. 31, 2024	239,270	$ 2	2,002,764	(983)	(1,762,513)
Beginning balance (in shares) at Jul. 31, 2024		229,489
Beginning balance at Jul. 31, 2024	291,917	$ 2	1,942,911	(778)	(1,650,218)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)		739
Issuance of common stock upon the exercise of options	1,755		1,755
Repurchases and retirement of common stock (in shares)		(4,494)
Repurchases and retirement of common stock	(54,969)				(54,969)
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)		2,372
Issuance of common stock upon the vesting and settlement of restricted stock units	(1)		(1)
Issuance of common stock under employee share purchase plan (in shares)		465
Issuance of common stock under employee share purchase plan	4,799		4,799
Stock-based compensation expense	53,300		53,300
Net unrealized gains (losses) on marketable securities	33			33
Foreign currency translation adjustments	(238)			(238)
Net loss	(57,326)				(57,326)
Ending balance (in shares) at Oct. 31, 2024		228,571
Ending balance at Oct. 31, 2024	$ 239,270	$ 2	$ 2,002,764	$ (983)	$ (1,762,513)

Fair Value Measurements - Schedule of Contractual Maturities (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Amortized Cost
Due within one year	$ 136,380
Due within one to three years	121,416
Amortized Cost	257,796
Estimated Fair Value
Due within one year	136,666
Due within one to three years	121,875
Amortized Cost	$ 258,541	$ 282,801

Stockholders' Equity - Schedule of Stock Repurchase Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Share-Based Payment Arrangement [Abstract]
Number of shares repurchased (in shares)	4,494	0	5,940	0
Weighted-average price per share (in usd per share)	$ 12.23	$ 0	$ 12.57	$ 0
Aggregate purchase price	$ 54,969	$ 0	$ 74,690	$ 0

Fair Value Measurements - Schedule of Fair Value Hierarchy (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	$ 78,267	$ 94,552
Marketable securities	258,541	282,801
Total assets	336,808	377,353
Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	78,267	89,561
Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents		4,991
Marketable securities		11,670
U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	132,492	162,328
Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	106,094	72,608
U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	19,955	36,195
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	78,267	89,561
Marketable securities	132,492	162,328
Total assets	210,759	251,889
Level 1 \| Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	78,267	89,561
Level 1 \| Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents		0
Marketable securities		0
Level 1 \| U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	132,492	162,328
Level 1 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 1 \| U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	4,991
Marketable securities	126,049	120,473
Total assets	126,049	125,464
Level 2 \| Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Level 2 \| Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents		4,991
Marketable securities		11,670
Level 2 \| U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 2 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	106,094	72,608
Level 2 \| U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	19,955	36,195
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	0	0
Total assets	0	0
Level 3 \| Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Level 3 \| Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents		0
Marketable securities		0
Level 3 \| U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 3 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 3 \| U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	$ 0	$ 0

Geographic Information (Tables)

9 Months Ended

Oct. 31, 2024

Segment Reporting [Abstract]

Schedule of Revenues and Long-Lived Assets

The following tables set forth revenues and long-lived assets, including operating lease ROU assets, by geographic area for the periods presented below (in thousands):

Revenues


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
United States	$	110,320	$	101,019	$	322,978	$	293,234
International	73,562		65,484		212,564		188,135
Total Revenues	$	183,882	$	166,503	$	535,542	$	481,369

Schedule of Revenues by Geography

Revenues by geography are based on the shipping address of the customer.

Long-Lived Assets


	October 31, 2024		January 31, 2024
United States	$	259,857	$	271,844
International	14,396		6,430
Total long-lived assets	$	274,253	$	278,274

Balance Sheet Components - Schedule of Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Prepaid expenses	$ 20,615	$ 25,029
Deferred contract acquisition costs, current	22,373	21,594
Other current assets	5,849	5,302
Total prepaid expenses and other current assets	$ 48,837	$ 51,925

Leases - Schedule of Operating Lease Liabilities (Details) $ in Thousands	Oct. 31, 2024 USD ($)
Leases [Abstract]
Remainder of fiscal year 2025	$ 10,423
2026	41,731
2027	41,454
2028	39,810
2029 and thereafter	199,626
Total undiscounted operating lease payments	333,044
Less: imputed interest	(103,961)
Total operating lease liabilities	$ 229,083

Commitments and Contingencies	9 Months Ended
Commitments and Contingencies	Oct. 31, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Standby Letters of Credit As of October 31, 2024, the Company had several letters of credit outstanding related to its operating leases totaling $21.6 million. The letters of credit expire at various dates between 2025 and 2034. Purchase Commitments In January 2021, the Company entered into a 60-month contract with Amazon Web Services, Inc. (“AWS”) for hosting-related services. Pursuant to the terms of the contract, the Company is required to spend a minimum of $103.5 million over the term of the agreement. The commitment may be offset by up to $7.3 million in additional credits subject to the Company meeting certain conditions of the agreement, which have been earned as of October 31, 2024. As of October 31, 2024, the Company had purchase commitments remaining of $24.0 million under this contract, which are not reflected on the Company’s condensed consolidated balance sheet as of October 31, 2024. On November 22, 2024, the Company executed a non-cancellable cloud hosting arrangement with AWS that contains provisions for minimum purchase commitments. Pursuant to the terms of the contract, the Company is required to spend $255.0 million between December 2024 through November 2029 on AWS services. The November 2024 agreement replaces our existing contract with AWS and terminates the remaining $24.0 million in commitments under that contract. During the nine months ended October 31, 2024, other than certain non-cancelable operating leases described in Note 8. Leases and the commitment for hosting-related services described above, there have been no other material changes outside the ordinary course of business to the Company's contractual obligations and commitments from those disclosed in the Company’s Annual Report on Form 10-K for the fiscal year ended January 31, 2024. Indemnification Agreements The Company has entered into indemnification agreements with its directors and officers that may require the Company to indemnify its directors and officers against any liabilities that may arise by reason of their status or service as directors or officers, other than liabilities arising from willful misconduct of the individual. Additionally, in the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which it agrees to indemnify customers, vendors, lessors, business partners, and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company, or from intellectual property infringement claims made by third parties. For the nine months ended October 31, 2024 and 2023, no demands have been made upon the Company to provide indemnification under such agreements, and there are no claims that the Company is aware of that could have a material adverse effect on its financial position, results of operations, or cash flows. Contingencies From time to time in the normal course of business, the Company may be subject to various claims and other legal matters arising in the ordinary course of business. As of October 31, 2024, the Company believes that none of its current legal proceedings would have a material adverse effect on its financial position, results of operations, or cash flows.

Restructuring - Schedule of Company’s Restructuring Liabilities (Details) - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Jan. 31, 2023
Restructuring Reserve [Roll Forward]
Beginning balance		$ 0	$ 873
Charges (benefit)	$ (147)
Payments	(707)
Foreign currency translation adjustment	$ (19)
Ending balance		$ 0	$ 873

Stockholders' Equity

9 Months Ended

Oct. 31, 2024

Share-Based Payment Arrangement [Abstract]

Stockholders' Equity

Stockholders’ Equity

Common Stock

There are two classes of common stock that total 1,500,000,000 authorized shares: 1,000,000,000 authorized shares of Class A common stock and 500,000,000 authorized shares of Class B common stock. The rights of the holders of Class A common stock and Class B common stock are identical, except with respect to voting and conversion. Each share of Class A common stock is entitled to one vote per share. Each share of Class B common stock is entitled to 10 votes per share and is convertible into one share of Class A common stock. Prior to the Direct Listing, which was completed on September 30, 2020, all 73,577,455 outstanding shares of redeemable convertible preferred stock were converted into an equivalent number of shares of Class B common stock. There were 143,158,985 shares of Class A common stock and 85,411,680 shares of Class B common stock issued and outstanding as of October 31, 2024. There were 139,238,565 shares of Class A common stock and 85,489,359 shares of Class B common stock outstanding as of January 31, 2024.

All changes in the number of shares of common stock outstanding for the three and nine months ended October 31, 2024 and 2023, were related to changes in Class A common stock, other than conversions of Class B common stock into an equivalent number of shares of Class A common stock.

Stock Plans

The Company has a 2009 Stock Plan (the “2009 Plan”), a 2012 Amended and Restated Stock Plan (the “2012 Plan”), and a 2020 Equity Incentive Plan (the “2020 Plan”). Each plan was initially established to grant equity awards to employees and consultants of the Company to assist in attracting, retaining, and motivating employees and consultants and to provide incentives to promote the success of the Company’s business. The number of shares reserved for issuance under the 2020 Plan increased by 9,414,923 shares of Class A common stock on February 1, 2022, by 10,714,637 shares of Class A common stock on February 1, 2023, and by 11,236,396 shares of Class A common stock on February 1, 2024, all pursuant to the evergreen provisions of the 2020 Plan.

There are no outstanding awards under the 2009 Plan, and new issuances under the 2012 Plan terminated upon completion of the Direct Listing. Awards outstanding under the 2012 Plan continue to be outstanding and are governed by the provisions of the 2012 Plan. The 2020 Plan provides for the grant of incentive stock options (“ISOs”), within the meaning of Section 422 of the Code, nonstatutory stock options (“NSOs”), stock appreciation rights, restricted stock awards (“RSUs”), performance-based stock awards, and other forms of equity compensation.

ISOs may be granted only to Company employees (including officers and directors who are also employees). NSOs may be granted to Company employees and consultants. Options under the 2020 Plan may be granted for periods of up to 10 years. The exercise price of ISOs and NSOs shall not be less than 100% of the estimated fair value of the shares on the date of grant as determined by the Company’s board of directors. Options granted generally vest over four years and vest at a rate of 25% upon the first anniversary of the vesting commencement date and 1/48 per month thereafter.

The Company has outstanding RSU awards issued pursuant to the 2012 Plan and 2020 Plan. RSUs granted generally vest on a predefined rate over a period of four years contingent upon continuous service.

Shares of common stock purchased under the 2012 Plan are subject to certain restrictions and repurchase rights.

Stock Options

Option activity under the Company’s combined stock plans is set forth below (in thousands, except years and per share data):


	Number of Shares	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value
Balances at January 31, 2024	9,788	$	3.09	4.2	$	140,292
Options granted	—	—
Options exercised	(1,412)	2.75
Options cancelled	(1)	7.49
Balances at October 31, 2024	8,375	$	3.14	3.5	$	73,676
Vested and exercisable at October 31, 2024	8,212	$	3.16	3.5	$	72,099
Vested and expected to vest at October 31, 2024	8,375	$	3.14	3.5	$	73,676

The total intrinsic value of options exercised during the periods presented was as follows:


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Aggregate intrinsic value of options exercised (in thousands)	$	7,106	$	4,583	$	14,902	$	30,876

Early Exercise of Employee Options

The 2009 Plan and 2012 Plan allow for the early exercise of stock options. The consideration received for an early exercise of an option is considered to be a deposit of the exercise price, and the related dollar amount is recorded as a liability and reflected in accrued expenses and other current liabilities and other liabilities in the condensed consolidated balance sheets. This liability is reclassified to additional paid-in capital as the awards vest. If a stock option is early exercised, the unvested shares may be repurchased by the Company in case of employment termination at the price paid by the purchaser for such shares. There were no shares that were subject to repurchase at October 31, 2024 and 96 shares subject to repurchase at October 31, 2023.

Restricted Stock Units

The Company’s RSU activity is set forth below (in thousands, except per share data):


	Number of Shares	Weighted- Average Grant Date Fair Value		Aggregate Intrinsic Value
Unvested RSUs at January 31, 2024	17,190	$	23.04	$	299,450
RSUs granted	16,040	14.79
RSUs vested	(7,142)	22.20
RSUs cancelled/forfeited	(3,217)	20.06
Unvested RSUs at October 31, 2024	22,871	$	17.94	$	273,080
RSUs vested, not yet released at October 31, 2024	696	$	32.53

Stock-Based Compensation Expense


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Cost of revenues	$	354	$	413	$	1,030	$	1,177
Research and development	28,087		29,384		88,872		83,928
Sales and marketing	15,837		15,584		48,334		43,438
General and administrative	7,677		7,485		22,466		22,026
Total stock-based compensation expense	$	51,955	$	52,866	$	160,702	$	150,569

The stock-based compensation expense related to awards granted to non-employees for the three and nine months ended October 31, 2024 and 2023 were not material.

Total unrecognized stock-based compensation expense related to unvested awards not yet recognized under all equity compensation plans was as follows:


	October 31, 2024
	Unrecognized Expense (in thousands)		Weighted-Average Expected Recognition Period (in years)
Stock options	$	188	3.3
RSUs	376,398		3.0
Total unrecognized stock-based compensation expense	$	376,586	3.0

2020 Employee Stock Purchase Plan

In September 2020, the board of directors adopted and approved the 2020 Employee Stock Purchase Plan (“ESPP”), which became effective on the effective date of the Company's registration statement on Form S-1 filed with the SEC in connection with the Direct Listing. The ESPP initially reserved and authorized the issuance of up to a total of 2,000,000 shares of Class A common stock to participating employees. The number of shares reserved under the ESPP was automatically increased on February 1, 2021 to 3,614,801 shares of Class A common stock, to 5,497,785 on February 1, 2022, to 7,640,712 on February 1, 2023, and to 9,887,991 on February 1, 2024, all pursuant to the evergreen provisions of the ESPP.

Subject to any limitations contained therein, the ESPP allows eligible participants to contribute, through payroll deductions, up to 15% of their eligible compensation to purchase shares of the Company’s Class A common stock at a purchase price equal to 85% of the fair market value of the Class A common stock on either the first day of the offering period or the purchase date, whichever fair market value is lower. The ESPP generally provides for consecutive 24-month offering periods, each consisting of four separate consecutive purchase periods of approximately six months in length. The ESPP also includes a two year look back in purchase price, including a reset feature. The reset feature is triggered if the price on the date of purchase is less than the price on the first day of the offering period.

The Company recognized stock-based compensation expense related to the ESPP of $3.6 million and $4.5 million during the three months ended October 31, 2024 and 2023, respectively, and $9.4 million and $7.8 million during the nine months ended October 31, 2024 and 2023, respectively. As of October 31, 2024 and January 31, 2024, $2.3 million and $7.2 million, respectively, have been withheld in contributions from employees. As of October 31, 2024, total unrecognized compensation cost related to the ESPP was $14.2 million, which will be amortized over a weighted-average vesting term of 1.2 years.

Stock Repurchase Program

In June 2024, the Company’s board of directors authorized a stock repurchase program of up to $150.0 million of its outstanding Class A common stock. Under the program, which is designed to return value to the Company’s stockholders and reduce share count over time, the Company may repurchase shares in the open market, through privately negotiated transactions, by entering into structured repurchase agreements with third parties, by making block purchases, and/or pursuant to Rule 10b5-1 trading plans. The timing, manner, price, and amount of any repurchases under the program will be determined by the Company in its discretion. The program does not obligate the Company to acquire any particular amount of Class A common stock, and the repurchase program may be suspended or discontinued at any time at the Company’s discretion. The stock repurchase program will be funded using the Company’s working capital and is expected to continue through June 30, 2025, unless extended or shortened by the board of directors.

The following table summarizes the stock repurchase activity under the Company’s stock repurchase program (in thousands, except per share data):


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
Number of shares repurchased	4,494		—		5,940		—
Weighted-average price per share	$	12.23	$	—	$	12.57	$	—
Aggregate purchase price	$	54,969	$	—	$	74,690	$	—

As of October 31, 2024, $75.3 million remained available for future stock repurchases under the stock repurchase program. All shares of Class A common stock subsequently repurchased were retired. Upon retirement, the par value of the common stock repurchased was deducted from common stock and any excess of repurchase price over par value was recorded entirely to accumulated deficit in the condensed consolidated balance sheets.

Leases

9 Months Ended

Oct. 31, 2024

Leases [Abstract]

Leases

The Company leases real estate facilities under non-cancelable operating leases with various expiration dates through fiscal 2034. The Company has no lease agreements that are classified as finance leases.


Fiscal year ending January 31,	Operating Lease Payments (Net)
Remainder of fiscal year 2025	$	10,423
2026	41,731
2027	41,454
2028	39,810
2029 and thereafter	199,626
Total undiscounted operating lease payments	$	333,044
Less: imputed interest	(103,961)
Total operating lease liabilities	$	229,083

During the nine months ended October 31, 2023, the Company executed a sublease for a portion of its corporate office space in San Francisco, California. The Company evaluated the associated asset group for impairment, which included the ROU assets and underlying property and equipment for the lease. The Company compared the expected future undiscounted cash flows to the carrying value and determined the respective asset group was not recoverable. The Company calculated the fair value based on the present value of the estimated cash flows from the sublease for the remaining lease term and compared the estimated fair value to its carrying value, which resulted in a $5.0 million consolidated impairment charge. The fair value of the operating lease ROU assets and associated property and equipment was estimated as of the sublease execution date using Level 3 inputs based on an income approach by converting future sublease cash inflows and outflows to a single present value. Estimated cash flows were discounted at a rate commensurate with the inherent risks associated with the asset group to arrive at an estimate of fair value. The impairment charge was included in general and administrative expenses in the condensed consolidated statements of operations. The Company recorded no impairment charge during the three and nine months ended October 31, 2024.

The sublease has a lease term of five years and has been classified as an operating lease by the Company. Sublease income was $0.4 million and $1.3 million for the three and nine months ended October 31, 2024,

respectively. There was $0.4 million sublease income for the three and nine months ended October 31, 2023. The Company recognizes sublease income as a reduction of lease expense in the Company’s condensed consolidated statements of operations.

As of October 31, 2024, the Company has commitments of $2.4 million for an operating lease that has not yet commenced, and therefore is not included in the ROU asset or operating lease liabilities. The foregoing operating lease will commence in the fourth quarter of fiscal 2026, with a lease term of seven years.

Operating lease amounts in the table above do not include sublease income payments of $7.8 million. As of October 31, 2024, the future total minimum sublease payments to be received were as follows (in thousands):


Fiscal year ending January 31,	Sublease Payments to be Received
Remainder of fiscal year 2025	$	474
2026	1,914
2027	1,971
2028	2,031
2029 and thereafter	1,381
Total sublease income to be received	$	7,771

Leases


Fiscal year ending January 31,	Operating Lease Payments (Net)
Remainder of fiscal year 2025	$	10,423
2026	41,731
2027	41,454
2028	39,810
2029 and thereafter	199,626
Total undiscounted operating lease payments	$	333,044
Less: imputed interest	(103,961)
Total operating lease liabilities	$	229,083


Fiscal year ending January 31,	Sublease Payments to be Received
Remainder of fiscal year 2025	$	474
2026	1,914
2027	1,971
2028	2,031
2029 and thereafter	1,381
Total sublease income to be received	$	7,771

Revenues - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
Revenues - Narrative (Details) - USD ($) $ in Millions	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue recognized	$ 49.9	$ 42.5	$ 244.0	$ 208.6
Revenue, remaining performance obligation, amount	$ 405.7		$ 405.7
Deferred contract acquisition costs, amortization period (in years)	3 years		3 years
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-11-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, percentage	82.00%		82.00%
Revenue, remaining performance obligation, expected timing of satisfaction, period (in months)	12 months		12 months

Balance Sheet Components - Schedule of Property and Equipment, Net (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Property, Plant and Equipment [Line Items]
Total gross property and equipment	$ 151,417	$ 139,036
Less: Accumulated depreciation and amortization	(54,790)	(42,493)
Total property and equipment, net	96,627	96,543
Leasehold improvements
Property, Plant and Equipment [Line Items]
Total gross property and equipment	104,330	100,795
Capitalized internal-use software
Property, Plant and Equipment [Line Items]
Total gross property and equipment	31,804	24,061
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Total gross property and equipment	12,241	11,732
Desktop and other computer equipment
Property, Plant and Equipment [Line Items]
Total gross property and equipment	2,785	2,122
Construction in progress
Property, Plant and Equipment [Line Items]
Total gross property and equipment	$ 257	$ 326

Insider Trading Arrangements	3 Months Ended	9 Months Ended
Insider Trading Arrangements	Oct. 31, 2024 shares	Oct. 31, 2024 shares
Trading Arrangements, by Individual
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false
Dustin Moskovitz [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement		On September 5, 2024, Dustin Moskovitz, our President, Chief Executive Officer, and Chair of our board of directors, adopted a Rule 10b5-1 trading arrangement that is intended to satisfy the affirmative defense of Rule 10b5-1(c) for the purchase of up to 13,500,000 shares of the Company’s Class A common stock. The trading plan terminates on September 30, 2025, or upon the earlier completion of all authorized transactions under the plan.
Name	Dustin Moskovitz
Title	President, Chief Executive Officer, and Chair of our board of directors
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	September 5, 2024
Expiration Date	September 30, 2025
Arrangement Duration	390 days
Aggregate Available	13,500,000	13,500,000
Justin Rosenstein [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement		On September 18, 2024, Justin Rosenstein, a member of our board of directors, adopted a Rule 10b5-1 trading arrangement that is intended to satisfy the affirmative defense of Rule 10b5-1(c) for the sale of up to 2,000,000 shares of the Company’s Class A common stock. The trading plan terminates on December 31, 2025, or upon the earlier completion of all authorized transactions under the plan.
Name	Justin Rosenstein
Title	member of our board of directors
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	September 18, 2024
Expiration Date	December 31, 2025
Arrangement Duration	469 days
Aggregate Available	2,000,000	2,000,000

Geographic Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Geographic Information (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023	Jan. 31, 2024
Segment Reporting, Revenue Reconciling Item [Line Items]
Total Revenues	$ 183,882	$ 166,503	$ 535,542	$ 481,369
Total long-lived assets	274,253		274,253		$ 278,274
United States
Segment Reporting, Revenue Reconciling Item [Line Items]
Total Revenues	110,320	101,019	322,978	293,234
Total long-lived assets	259,857		259,857		271,844
International
Segment Reporting, Revenue Reconciling Item [Line Items]
Total Revenues	73,562	$ 65,484	212,564	$ 188,135
Total long-lived assets	$ 14,396		$ 14,396		$ 6,430

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 40
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-40

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 22
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-22

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 4
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-4

+ Details

Basis of Presentation and Summary of Significant Accounting Policies	9 Months Ended
	Oct. 31, 2024
Accounting Policies [Abstract]
Basis of Presentation and Summary of Significant Accounting Policies	Basis of Presentation and Summary of Significant Accounting Policies Principles of Consolidation The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America (“GAAP”) and include the accounts of the Company’s wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated on consolidation. The unaudited condensed consolidated balance sheet as of January 31, 2024 included herein was derived from the audited financial statements as of that date, but does not include all disclosures, including certain notes required by GAAP on an annual reporting basis. In management's opinion, the unaudited condensed consolidated financial statements reflect all normal recurring adjustments necessary to state fairly the balance sheet, statements of comprehensive loss, and stockholders' equity, and statements of cash flows for the interim periods, but are not necessarily indicative of the results of operations to be anticipated for the full fiscal year or any future period. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes included in the Company’s Annual Report on Form 10-K filed with the SEC on March 14, 2024. Use of Estimates The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and disclosed in the condensed consolidated financial statements and accompanying notes. Estimates and assumptions reflected in the condensed consolidated financial statements include, but are not limited to, revenue recognition, the useful lives and carrying values of long-lived assets, the fair value of common stock for periods prior to the Company’s direct listing of its Class A common stock on the New York Stock Exchange (“NYSE”) (the “Direct Listing”), stock-based compensation expense, the period of benefit for deferred contract acquisition costs, income taxes, and the valuation of right-of-use assets. Actual results could differ from those estimates. Risks and Uncertainties Global macroeconomic events including inflation, elevated interest rates, bank failures, supply chain disruptions, fluctuations in currency exchange rates, and global armed conflicts, including between Ukraine and Russia and in the Middle East, have led to economic uncertainty. These macroeconomic conditions have and are likely to continue to have adverse effects on the rate of global IT spending, including the buying patterns of the Company’s customers and prospective customers. The conditions caused by the aforementioned macroeconomic events have affected and could continue to affect the rate of global IT spending and could adversely affect demand for the Company’s platform, lengthen the Company’s sales cycles, reduce the value or duration of subscriptions, negatively impact collections of accounts receivable, reduce expected spending from new customers, cause some of the Company’s paying customers to go out of business, and affect contraction or attrition rates of the Company’s customers, all of which could adversely affect the Company’s business, results of operations, and financial condition. As of the date of issuance of the financial statements, the Company is not aware of any specific event or circumstance related to the aforementioned macroeconomic events that would require it to update its estimates or judgments or adjust the carrying value of its assets or liabilities. Actual results could differ from those estimates and any such differences may be material to the condensed consolidated financial statements. Concentration of Credit Risk Financial instruments that potentially subject the Company to a concentration of credit risk consist of cash, cash equivalents, and marketable securities. The Company deposits its cash and cash equivalents with financial institutions that management believes are of high credit quality, although such deposits may, at times, exceed federally insured limits. The Company has not experienced any losses on its deposits of cash and cash equivalents to date. Cash equivalents are invested in highly rated securities. The Company grants credit to customers in the normal course of business. For the three and nine months ended October 31, 2024 and 2023, there were no individual customers that accounted for 10% or more of the Company’s revenues. No customer accounted for more than 10% of accounts receivable as of October 31, 2024 or January 31, 2024. Fair Value of Financial Instruments Fair value is defined as the exit price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the reporting date. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. Fair value is estimated by utilizing a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value as follows: Level 1—Observable inputs comprised of quoted prices for identical assets or liabilities in active markets. Level 2—Inputs other than the quoted prices in active markets that are observable either directly or indirectly. Level 3—Unobservable inputs in which there is little or no market data and that are significant to the fair value of the assets or liabilities. In determining fair value, a financial instrument’s classification within the three-tier fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible as well as considers counterparty credit risk in its assessment of fair value. The carrying amount of certain financial instruments, including accounts receivable, accounts payable, and accrued liabilities approximates their fair values due to their short-term nature. Cash, Cash Equivalents, and Restricted Cash The Company considers all highly liquid investments with original maturities at the date of purchase of three months or less to be cash equivalents. Cash and cash equivalents are stated at cost, which approximates fair value. The Company holds restricted cash for the future payment of voluntary disability insurance claims. The Company had $0.3 million of restricted cash as of October 31, 2024 and no restricted cash as of January 31, 2024. Available-for-sale Investments The Company’s marketable securities are primarily comprised of U.S. government securities, commercial paper, corporate bonds, and U.S. agency bonds. The Company classifies its securities as available-for-sale at the time of purchase and reevaluates such classification at each balance sheet date. The Company may sell these securities at any time for use in current operations even if they have not yet reached maturity. As a result, the Company classifies its marketable securities, including securities with stated maturities beyond twelve months, within current assets in the condensed consolidated balance sheets. Available-for-sale securities are carried at fair value with unrealized gains and losses reported in accumulated other comprehensive loss as a separate component of stockholders’ equity until realized. Unrealized gains and losses for any marketable securities that management intends to sell or is more likely than not that management will be required to sell prior to their anticipated recovery are recorded in interest income and other income (expense), net. Impairment of Long-Lived Assets The Company evaluates its long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such asset groups may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset group to future undiscounted cash flows expected to be generated by the asset group. If such assets are considered to be impaired, the impairment recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets. The Company recorded no impairment charge during the three and nine months ended October 31, 2024 or the three months ended October 31, 2023. The Company recorded an impairment charge of $5.0 million during the nine months ended October 31, 2023, related to the right-of-use (“ROU”) assets and underlying property and equipment associated with its subleased office spaces, which is further described in Note 8. Leases to the condensed consolidated financial statements. Recently Issued Accounting Pronouncements Not Yet Adopted In November 2023, the FASB issued ASU No. 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures.” The amendments improve reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. The new standard will be effective for the Company for the fiscal years beginning February 1, 2024, and for interim periods beginning February 1, 2025. Upon adoption, the guidance should be applied retrospectively to all prior periods presented in the financial statements. The Company is currently evaluating the impact of adoption of the standard on disclosures on its consolidated financial statements. In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures,” which requires disaggregated information about a reporting entity’s effective tax rate reconciliation as well as information on income taxes paid. The guidance is effective for the Company’s fiscal years beginning February 1, 2025, with early adoption permitted. The Company is currently evaluating the impact of adoption of the standard on its consolidated financial statements. In November 2024, the FASB issued ASU 2024-03, “Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40),” which requires that public entities disclose, on an annual and interim basis, disaggregated information about specific expense categories (including employee compensation, depreciation, and amortization) presented on the face of the income statement. The guidance is effective for the Company’s fiscal years beginning February 1, 2027. The Company is currently evaluating the impact of adoption of the standard on its consolidated financial statements and related disclosures.