0001477720-24-000028 | 10-Q | XBRL Viewer

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Balance Sheet Components - Narrative (Details) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Depreciation and amortization	$ 4.0	$ 3.3

Stockholders' Deficit - Schedule of RSU Activity (Details) - Restricted stock units - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2024	Jan. 31, 2024
Number of Shares
Beginning balance (in shares)	17,190
Granted (in shares)	1,510
Vested (in shares)	(2,320)
Cancelled/forfeited (in shares)	(641)
Ending balance (in shares)	15,739
RSUs vested, not yet released (in shares)	824
Weighted- Average Grant Date Fair Value
Beginning balance (in dollars per share)	$ 23.04
Granted (in dollars per share)	18.31
Vested (in dollars per share)	22.85
Cancelled/forfeited (in dollars per share)	21.87
Ending balance (in dollars per share)	22.66
RSUs vested, not yet released (in dollars per share)	$ 32.25
Aggregate Intrinsic Value	$ 234,039	$ 299,450

Restructuring (Tables)

3 Months Ended

Apr. 30, 2024

Restructuring and Related Activities [Abstract]

Restructuring and Related Costs

The following table summarizes the Company’s restructuring liabilities (in thousands):


	Restructuring Liability
Beginning balance as of February 1, 2023	$	873
Charges (benefit)	(147)
Payments	(707)
Foreign currency translation adjustment	(19)
Ending balance as of April 30, 2023	$	—

Stockholders' Deficit - Narrative (Details) $ / shares in Units, $ in Thousands					1 Months Ended		3 Months Ended
	Feb. 01, 2024 shares	Feb. 01, 2023 shares	Feb. 01, 2022 shares	Sep. 29, 2020 shares	Sep. 30, 2022 USD ($) $ / shares shares	Sep. 30, 2020 purchasePeriod shares	Apr. 30, 2024 USD ($) stockClass vote shares	Apr. 30, 2023 USD ($) shares	Jan. 31, 2024 USD ($) shares	Feb. 01, 2021 shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of classes of common stock \| stockClass							2
Common stock, shares authorized (in shares)							1,500,000,000
Issuance of redeemable convertible preferred stock upon net exercise (in shares)				73,577,455
Options, period increase (decrease) (in shares)	11,236,396	10,714,637	9,414,923
Share-based compensation, options, outstanding (in shares)							9,435,000		9,788,000
Antidilutive securities (in shares)							25,323,000	25,473,000
Share-based payment arrangement, offering period (in months)						24 months
Stock-based compensation expense (benefit) \| $							$ 48,640	$ 41,498
Employee contributions withheld \| $							1,900		$ 7,200
Unrecognized expense \| $							$ 325,528
Early exercised stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Antidilutive securities (in shares)							0	8,192
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation, options, outstanding (in shares)							0
Share-based compensation, options, issued (in shares)							0
Options, expiration period							10 years
Exercise price, minimum threshold, as a 100% of estimated fair value on the date of grant							100.00%
Vesting period							4 years
Stock options \| Share-based Payment Arrangement, Tranche One
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage							25.00%
Stock options \| Share-Based Payment Arrangement, Tranche Two
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage							2.08%
Restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period							4 years
Employee Stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares reserved for future issuance (in shares)						2,000,000
Increase in authorized share amount (in shares)	9,887,991	7,640,712	5,497,785							3,614,801
Share-based payment arrangement, maximum employee subscription rate						15.00%
Purchase price of common stock, percent						85.00%
Share-based payment arrangement, offering period (in months)						6 months
Share-based payment arrangement, number of purchase periods \| purchasePeriod						4
Share-based payment arrangement, look-back feature, term (in years)						2 years
Stock-based compensation expense (benefit) \| $							$ 2,900	$ 500
Unrecognized expense \| $							$ 12,900
Unrecognized expense, period for recognition							1 year 2 months 12 days
Common Class A
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized (in shares)							1,000,000,000
Number of votes (votes per share) \| vote							1
Conversion of stock, shares converted (in shares)							1
Common stock, shares issued (in shares)							142,546,760		139,238,565
Common stock, shares outstanding (in shares)							142,546,760
Common Class A \| Private Placement, Related Party
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Issuance of common stock upon private placement—related party, net of issuance costs (in shares)					19,273,127
Shares issued, price per share (in USD per share) \| $ / shares					$ 18.16
Sale of stock, consideration received on transaction, gross \| $					$ 350,000
Payment of stock issuance costs \| $					$ 2,700
Common Class B
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized (in shares)							500,000,000
Number of votes (votes per share) \| vote							10
Common stock, shares issued (in shares)							85,489,359		85,489,359
Common stock, shares outstanding (in shares)							85,489,359

Interest Income and Other Income (Expense), Net (Tables)

3 Months Ended

Apr. 30, 2024

Other Income and Expenses [Abstract]

Schedule of Interest and Other Income (Expense), Net

Interest income and other income (expense), net consist of the following (in thousands):


	Three Months Ended April 30,
	2024		2023
Interest income	$	5,376	$	4,992
Unrealized losses on foreign currency transactions	(525)		699
Other non-operating expense	(491)		(25)
Total interest income and other income (expense), net	$	4,360	$	5,666

Basis of Presentation and Summary of Significant Accounting Policies	3 Months Ended
	Apr. 30, 2024
Accounting Policies [Abstract]
Basis of Presentation and Summary of Significant Accounting Policies	Basis of Presentation and Summary of Significant Accounting Policies Principles of Consolidation The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America (“GAAP”) and include the accounts of the Company’s wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated on consolidation. The unaudited condensed consolidated balance sheet as of January 31, 2024 included herein was derived from the audited financial statements as of that date, but does not include all disclosures, including certain notes required by GAAP on an annual reporting basis. In management's opinion, the unaudited condensed consolidated financial statements reflect all normal recurring adjustments necessary to state fairly the balance sheet, statements of comprehensive loss, and stockholders' equity (deficit), and statements of cash flows for the interim periods, but are not necessarily indicative of the results of operations to be anticipated for the full fiscal year or any future period. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes included in the Company’s Annual Report on Form 10-K filed with the SEC on March 14, 2024. Use of Estimates The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and disclosed in the consolidated financial statements and accompanying notes. Estimates and assumptions reflected in the consolidated financial statements include, but are not limited to, revenue recognition, the useful lives and carrying values of long-lived assets, the fair value of common stock for periods prior to the Company’s direct listing of its Class A common stock on the New York Stock Exchange (“NYSE”) (the “Direct Listing”), stock-based compensation expense, the period of benefit for deferred contract acquisition costs, income taxes, and the valuation of right-of-use assets. Actual results could differ from those estimates. Risks and Uncertainties Global macroeconomic events including elevated inflation, the U.S. Federal Reserve raising interest rates, bank failures, supply chain disruptions, fluctuations in currency exchange rates, the Russian invasion of Ukraine, the current armed conflict in Israel and the Gaza Strip, and the residual impact of the COVID-19 pandemic have led to economic uncertainty. These macroeconomic conditions have and are likely to continue to have adverse effects on the rate of global IT spending, including the buying patterns of the Company’s customers and prospective customers. The conditions caused by the aforementioned macroeconomic events have affected and could continue to affect the rate of global IT spending and could adversely affect demand for the Company’s platform, lengthen the Company’s sales cycles, reduce the value or duration of subscriptions, negatively impact collections of accounts receivable, reduce expected spending from new customers, cause some of the Company’s paying customers to go out of business, and affect contraction or attrition rates of the Company’s customers, all of which could adversely affect the Company’s business, results of operations, and financial condition. As of the date of issuance of the financial statements, the Company is not aware of any specific event or circumstance related to the aforementioned macroeconomic events that would require it to update its estimates or judgments or adjust the carrying value of its assets or liabilities. Actual results could differ from those estimates and any such differences may be material to the condensed consolidated financial statements. Concentration of Credit Risk Financial instruments that potentially subject the Company to a concentration of credit risk consist of cash, cash equivalents, and marketable securities. The Company deposits its cash and cash equivalents with financial institutions that management believes are of high credit quality, although such deposits may, at times, exceed federally insured limits. The Company has not experienced any losses on its deposits of cash and cash equivalents to date. Cash equivalents are invested in highly rated securities. The Company grants credit to customers in the normal course of business. For the three months ended April 30, 2024 and April 30, 2023, there were no individual customers that accounted for 10% or more of the Company’s revenues. The Company had one customer account for approximately 37% of accounts receivable as of April 30, 2024. No customer accounted for more than 10% of accounts receivable as of January 31, 2024. Fair Value of Financial Instruments Fair value is defined as the exit price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the reporting date. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. Fair value is estimated by utilizing a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value as follows: Level 1—Observable inputs comprised of quoted prices for identical assets or liabilities in active markets. Level 2—Inputs other than the quoted prices in active markets that are observable either directly or indirectly. Level 3—Unobservable inputs in which there is little or no market data and that are significant to the fair value of the assets or liabilities. In determining fair value, a financial instrument’s classification within the three-tier fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible as well as considers counterparty credit risk in its assessment of fair value. The carrying amount of certain financial instruments, including cash, accounts receivable, accounts payable, and accrued liabilities approximates their fair values due to their short-term nature. Available-for-sale Investments The Company’s marketable securities are primarily comprised of U.S. government securities, commercial paper, corporate bonds, and agency bonds. The Company classifies its securities as available-for-sale at the time of purchase and reevaluates such classification at each balance sheet date. The Company may sell these securities at any time for use in current operations even if they have not yet reached maturity. As a result, the Company classifies its marketable securities, including securities with stated maturities beyond twelve months, within current assets in the condensed consolidated balance sheets. Available-for-sale securities are carried at fair value with unrealized gains and losses reported in accumulated other comprehensive income (loss) as a separate component of stockholders’ equity (deficit) until realized. Unrealized gains and losses for any marketable securities that management intends to sell or is more likely than not that management will be required to sell prior to their anticipated recovery are recorded in other income (expense), net. Recently Issued Accounting Pronouncements Not Yet Adopted In November 2023, the FASB issued ASU No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. The amendments improve reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. The new standard will be effective for the Company for the annual periods beginning February 1, 2024, and for interim periods beginning February 1, 2025. Upon adoption, the guidance should be applied retrospectively to all prior periods presented in the financial statements. The Company is currently evaluating the impact of adoption of the standard on disclosures within its consolidated financial statements. In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures,” which requires disaggregated information about a reporting entity’s effective tax rate reconciliation as well as information on income taxes paid. The guidance is effective for the Company’s fiscal years beginning after February 1, 2025, with early adoption permitted. The Company is currently evaluating the impact of adoption of the standard on its consolidated financial statements.

Balance Sheet Components - Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued payroll liabilities	$ 12,739	$ 19,219
Accrued sales and value-added taxes	10,826	10,770
Accrued taxes for fringe benefits	10,709	9,452
Accrued advertising expenses	4,551	9,276
Accrued consulting expenses	3,881	4,287
Other liabilities	25,405	22,817
Total accrued expenses and other current liabilities	$ 68,111	$ 75,821

Revenues

3 Months Ended

Apr. 30, 2024

Revenue from Contract with Customer [Abstract]

Revenues

Deferred Revenue and Remaining Performance Obligations

The Company recognized $117.4 million and $100.5 million of revenues during the three months ended April 30, 2024 and 2023, respectively, that were included in the deferred revenue balances at January 31, 2024 and 2023, respectively.

Deferred revenue that will be recognized within the next twelve months is recorded as current deferred revenue, and the remaining portion is recorded as noncurrent. As of April 30, 2024, the Company's remaining performance obligations from subscription contracts was $380.0 million, of which the Company expects to recognize approximately 86% as revenues over the next 12 months and the remainder thereafter.

Deferred Contract Acquisition Costs

Deferred contract acquisition costs are amortized over a period of benefit of three years. The period of benefit was estimated by considering factors such as historical customer attrition rates, the useful life of the Company’s technology, and the impact of competition in the software-as-a-service industry.

The following table summarizes the activity of deferred contract acquisition costs (in thousands):


	Three Months Ended April 30,
	2024		2023
Beginning balance	$	39,381	$	36,583
Capitalization of contract acquisition costs	5,646		5,626
Amortization of deferred contract acquisition costs	(6,087)		(4,871)
Ending balance	$	38,940	$	37,338

Deferred contract acquisition costs, current	$	21,716	$	19,077
Deferred contract acquisition costs, noncurrent	17,224		18,261
Total deferred contract acquisition costs	$	38,940	$	37,338

Deferred contract acquisition costs, current is presented within prepaid expenses and other current assets in the condensed consolidated balance sheets. Deferred contract acquisition costs, noncurrent is presented within other assets in the condensed consolidated balance sheets.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

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Leases (Tables)

3 Months Ended

Apr. 30, 2024

Leases [Abstract]

Schedule of Operating Lease, Liability, Maturity

Future minimum lease payments (net of tenant improvement receivables) under non-cancelable operating leases with initial lease terms in excess of one year included in the Company’s lease liabilities as of April 30, 2024 are as follows (in thousands):


Fiscal year ending January 31,	Operating Lease Payments (Net)
2025	$	30,942
2026	40,607
2027	40,671
2028	39,218
2029 and thereafter	196,757
Total undiscounted operating lease payments	$	348,195
Less: imputed interest	(113,771)
Total operating lease liabilities	$	234,424

Sublease Payments to be Received

As of April 30, 2024, the future total minimum sublease payments to be received were as follows (in thousands):


Fiscal year ending January 31,	Sublease Payments to be Received
2025	$	1,556
2026	1,919
2027	1,976
2028	2,036
2029 and thereafter	1,208
Total sublease income	$	8,695

Net Loss per Share - Antidilutive Securities (Details) - shares	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	25,323,000	25,473,000
Stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	9,435,000	11,128,000
Restricted stock units
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	15,739,000	14,178,000
Early exercised stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	0	8,192
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)	149,000	159,000

Net Loss per Share - Narrative (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Numerator:
Net loss	$ (63,722)	$ (61,468)
Denominator:
Weighted-average shares used in calculating net loss per share, basic (in shares)	227,069	216,413
Weighted-average shares used in calculating net loss per share, diluted (in shares)	227,069	216,413
Net loss per share, basic (in dollars per share)	$ (0.28)	$ (0.28)
Net loss per share, diluted (in dollars per share)	$ (0.28)	$ (0.28)

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

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+ Details

- Definition

The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

+ References

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- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

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+ Details

Commitments and Contingencies	3 Months Ended
Commitments and Contingencies	Apr. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Standby Letters of Credit As of April 30, 2024, the Company had several letters of credit outstanding related to its operating leases totaling $21.4 million. The letters of credit expire at various dates between 2025 and 2034. Purchase Commitments In January 2021, the Company entered into a 60-month contract with Amazon Web Services for hosting-related services. Pursuant to the terms of the contract, the Company is required to spend a minimum of $103.5 million over the term of the agreement. The commitment may be offset by up to $7.3 million in additional credits subject to the Company meeting certain conditions of the agreement, which have been earned as of April 30, 2024. As of April 30, 2024, the Company had purchase commitments remaining of $38.5 million under this contract. During the three months ended April 30, 2024, other than certain non-cancelable operating leases described in Note 8. Leases and the commitment for hosting-related services described above, there have been no other material changes outside the ordinary course of business to the Company's contractual obligations and commitments from those disclosed in the Company’s Annual Report on Form 10-K for the fiscal year ended January 31, 2024. Indemnification Agreements The Company has entered into indemnification agreements with its directors and officers that may require the Company to indemnify its directors and officers against any liabilities that may arise by reason of their status or service as directors or officers, other than liabilities arising from willful misconduct of the individual. Additionally, in the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which it agrees to indemnify customers, vendors, lessors, business partners, and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company, or from intellectual property infringement claims made by third parties. For the three months ended April 30, 2024 and 2023, no demands have been made upon the Company to provide indemnification under such agreements, and there are no claims that the Company is aware of that could have a material adverse effect on its financial position, results of operations, or cash flows. Contingencies From time to time in the normal course of business, the Company may be subject to various claims and other legal matters arising in the ordinary course of business. As of April 30, 2024, the Company believes that none of its current legal proceedings would have a material adverse effect on its financial position, results of operations, or cash flows.

Debt - Net Carrying Amount of Term Loan (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024	Nov. 30, 2022
Debt Instrument [Line Items]
Principal	$ 46,875
Unamortized loan issuance costs			$ (400)
Credit Agreement
Debt Instrument [Line Items]
Principal	46,875	$ 46,875
Accrued interest	275	297
Unamortized loan issuance costs	(120)	(132)
Net carrying amount	47,030	47,040
Credit Agreement \| Term Loan Facility
Debt Instrument [Line Items]
Term loan, current	4,650	3,422
Term loan, noncurrent	$ 42,380	$ 43,618

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

- Definition

Amount, after deduction of unamortized premium (discount) and debt issuance cost, of long-term debt. Excludes lease obligation.

+ References + Details

Geographic Information (Details) - USD ($) $ in Thousands	3 Months Ended
Geographic Information (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Apr. 30, 2023	Jan. 31, 2024
Segment Reporting, Revenue Reconciling Item [Line Items]
Revenues	$ 172,448	$ 152,411
Long-lived assets	279,251		$ 278,274
United States
Segment Reporting, Revenue Reconciling Item [Line Items]
Revenues	104,426	92,993
Long-lived assets	269,343		271,844
International
Segment Reporting, Revenue Reconciling Item [Line Items]
Revenues	68,022	$ 59,418
Long-lived assets	$ 9,908		$ 6,430

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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+ Details

Restructuring - Restructuring and Related Costs (Details) $ in Thousands	3 Months Ended
	Apr. 30, 2024 USD ($)
Restructuring Reserve [Roll Forward]
Beginning balance as of February 1, 2023	$ 873
Charges (benefit)	(147)
Payments	(707)
Foreign currency translation adjustment	(19)
Ending balance as of April 30, 2023	$ 0

Commitments and Contingencies (Details) - USD ($) $ in Millions	1 Months Ended
	Jan. 31, 2021	Apr. 30, 2024
Other Commitments [Line Items]
Long-term purchase commitment, period	60 months
Minimum spending amount	$ 103.5
Purchase commitment, maximum offsetting amount		$ 7.3
Hosting-Related Services
Other Commitments [Line Items]
Purchase commitment remaining		$ 38.5

Basis of Presentation and Summary of Significant Accounting Policies (Details)	3 Months Ended
	Apr. 30, 2024
One Customer \| Accounts Receivable \| Customer Concentration Risk
Product Information [Line Items]
Concentration risk, percentage	37.00%

Leases

3 Months Ended

Apr. 30, 2024

Leases [Abstract]

Leases

The Company leases real estate facilities under non-cancelable operating leases with various expiration dates through fiscal 2034. The Company has no lease agreements that are classified as finance leases.


Fiscal year ending January 31,	Operating Lease Payments (Net)
2025	$	30,942
2026	40,607
2027	40,671
2028	39,218
2029 and thereafter	196,757
Total undiscounted operating lease payments	$	348,195
Less: imputed interest	(113,771)
Total operating lease liabilities	$	234,424

The Company has subleased certain office space to a third party and has classified the sublease as an operating lease. The sublease has a lease term of five years. Sublease income was $0.4 million for the three months ended April 30, 2024. There was no sublease income for the three months ended April 30, 2023. The Company recognizes sublease income as a reduction of lease expense in the Company’s condensed consolidated statements of operations.

Operating lease amounts in the table above do not include sublease income payments of $8.7 million. As of April 30, 2024, the future total minimum sublease payments to be received were as follows (in thousands):


Fiscal year ending January 31,	Sublease Payments to be Received
2025	$	1,556
2026	1,919
2027	1,976
2028	2,036
2029 and thereafter	1,208
Total sublease income	$	8,695

Leases


Fiscal year ending January 31,	Operating Lease Payments (Net)
2025	$	30,942
2026	40,607
2027	40,671
2028	39,218
2029 and thereafter	196,757
Total undiscounted operating lease payments	$	348,195
Less: imputed interest	(113,771)
Total operating lease liabilities	$	234,424


Fiscal year ending January 31,	Sublease Payments to be Received
2025	$	1,556
2026	1,919
2027	1,976
2028	2,036
2029 and thereafter	1,208
Total sublease income	$	8,695

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Cash flows from operating activities
Net loss	$ (63,722)	$ (61,468)
Adjustments to reconcile net loss to net cash used in operating activities:
Allowance for expected credit losses	199	737
Depreciation and amortization	4,014	3,288
Amortization of deferred contract acquisition costs	6,087	4,871
Stock-based compensation expense	48,640	41,498
Net accretion of discount on marketable securities	(1,831)	(444)
Non-cash lease expense	4,452	5,263
Amortization of discount on revolving credit facility and term loan issuance costs	30	30
Changes in operating assets and liabilities:
Accounts receivable	(11,732)	(17,252)
Prepaid expenses and other current assets	(4,402)	(4,625)
Other assets	(894)	881
Accounts payable	6,446	(14)
Accrued expenses and other liabilities	(10,183)	(13,417)
Deferred revenue	25,851	30,350
Operating lease liabilities	(4,853)	(4,291)
Net cash used in operating activities	(1,898)	(14,593)
Cash flows from investing activities
Purchases of marketable securities	(70,484)	(139,294)
Maturities of marketable securities	51,500	1,615
Purchases of property and equipment	(1,002)	(1,866)
Capitalized internal-use software costs	(1,375)	(821)
Net cash used in investing activities	(21,361)	(140,366)
Cash flows from financing activities
Repayment of term loan	0	(625)
Proceeds from exercise of stock options	1,085	1,798
Proceeds from employee stock purchase plan	8,866	8,558
Taxes paid related to net share settlement of equity awards	(4)	0
Net cash provided by financing activities	9,947	9,731
Effect of foreign exchange rates on cash and cash equivalents	(1,302)	899
Net decrease in cash and cash equivalents	(14,614)	(144,329)
Cash and cash equivalents
Beginning of period	236,663	526,563
End of period	222,049	382,234
Supplemental cash flow data
Cash paid for income taxes	873	1,906
Supplemental non-cash investing and financing information
Purchase of property and equipment in accounts payable and accrued expenses	1,367	2,645
Stock-based compensation capitalized for software development	$ 867	$ 449

Restructuring - Narrative (Details) - USD ($) $ in Millions		3 Months Ended
Restructuring - Narrative (Details) - USD ($) $ in Millions	Nov. 15, 2022	Apr. 30, 2024	Apr. 30, 2023
Restructuring and Related Activities [Abstract]
Restructuring and related cost, number of positions eliminated, period percent	9.00%
Restructuring costs		$ 0.0	$ 0.0

Net Loss per Share

3 Months Ended

Apr. 30, 2024

Earnings Per Share [Abstract]

Net Loss per Share

The Company computes net loss per share using the two-class method required for multiple classes of common stock and participating securities. The rights, including the liquidation and dividend rights, of the Class A common stock and Class B common stock are substantially identical, other than voting rights. Accordingly, the Class A common stock and Class B common stock share equally in the Company’s net income and losses.

The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data):


	Three Months Ended April 30,
	2024		2023
Numerator:
Net loss	$	(63,722)	$	(61,468)
Denominator:
Weighted-average shares used in calculating net loss per share, basic and diluted	227,069		216,413
Net loss per share, basic and diluted	$	(0.28)	$	(0.28)

The potential shares of common stock that were excluded from the computation of diluted net loss per share for the period presented because including them would have been anti-dilutive are as follows (in thousands):


	Three Months Ended April 30,
	2024	2023

Stock options	9,435	11,128
Restricted stock units	15,739	14,178
Early exercised stock options	—	8
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan	149	159
Total	25,323	25,473

Fair Value Measurements - Fair Value Hierarchy (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	$ 78,589	$ 94,552
Marketable securities	302,240	282,801
Total assets	380,829	377,353
Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	73,594	89,561
Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	1,998	4,991
Marketable securities	11,819	11,670
U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	2,997
Marketable securities	162,679	162,328
Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	101,610	72,608
U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	26,132	36,195
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	76,591	89,561
Marketable securities	162,679	162,328
Total assets	239,270	251,889
Level 1 \| Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	73,594	89,561
Level 1 \| Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	0	0
Level 1 \| U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	2,997
Marketable securities	162,679	162,328
Level 1 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 1 \| U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	1,998	4,991
Marketable securities	139,561	120,473
Total assets	141,559	125,464
Level 2 \| Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Level 2 \| Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	1,998	4,991
Marketable securities	11,819	11,670
Level 2 \| U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0
Marketable securities	0	0
Level 2 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	101,610	72,608
Level 2 \| U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	26,132	36,195
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	0	0
Total assets	0	0
Level 3 \| Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Level 3 \| Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	0	0
Level 3 \| U.S. Treasury securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0
Marketable securities	0	0
Level 3 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 3 \| U.S. agency bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	$ 0	$ 0

Fair Value Measurements

3 Months Ended

Apr. 30, 2024

Fair Value Disclosures [Abstract]

Fair Value Measurements

The following table summarizes, for assets and liabilities measured at fair value, the respective fair value and classification by level of input within the fair value hierarchy (in thousands):


	April 30, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	73,594	$	—	$	—	$	73,594
Commercial paper	—		1,998		—		1,998
U.S. Treasury securities	2,997		—		—		2,997
Total cash equivalents	$	76,591	$	1,998	$	—	$	78,589
Marketable securities
U.S. Treasury securities	$	162,679	$	—	$	—	$	162,679
Commercial paper	—		11,819		—		11,819
Corporate bonds	—		101,610		—		101,610
U.S. agency bonds	—		26,132		—		26,132
Total marketable securities	$	162,679	$	139,561	$	—	$	302,240




Total assets	$	239,270	$	141,559	$	—	$	380,829


	January 31, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	89,561	$	—	$	—	$	89,561
Commercial paper	—		4,991		—		4,991

Total cash equivalents	$	89,561	$	4,991	$	—	$	94,552
Marketable securities
U.S. Treasury securities	$	162,328	$	—	$	—	$	162,328
Commercial paper	—		11,670		—		11,670
Corporate bonds	—		72,608		—		72,608
U.S. agency bonds	—		36,195		—		36,195

Total marketable securities	$	162,328	$	120,473	$	—	$	282,801



Total assets	$	251,889	$	125,464	$	—	$	377,353

The following table summarizes the Company's investments in marketable securities on the condensed consolidated balance sheets (in thousands):


	April 30, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	163,506	$	2	$	(829)	$	162,679
Commercial paper	11,813		6		—		11,819
Corporate bonds	101,520		427		(337)		101,610
U.S. agency bonds	26,102		30		—		26,132
Total marketable securities	$	302,941	$	465	$	(1,166)	$	302,240


	January 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	162,485	$	85	$	(242)	$	162,328
Commercial paper	11,645		25		—		11,670
Corporate bonds	71,930		695		(17)		72,608
U.S. agency bonds	36,067		128		—		36,195

Total marketable securities	$	282,127	$	933	$	(259)	$	282,801

The following table presents the contractual maturities of the Company’s marketable securities as of April 30, 2024 (in thousands):


	April 30, 2024
	Amortized Cost		Estimated Fair Value
Due within one year	$	162,519	$	162,357
Due within one to three years	140,422		139,883
Total	$	302,941	$	302,240

The Company periodically evaluates its investments for expected credit losses. The unrealized losses on the available-for-sale securities were primarily due to unfavorable changes in interest rates subsequent to the initial purchase of these securities. Gross unrealized losses of the Company’s available-for-sale securities that have been in a continuous unrealized loss position for twelve months or longer were immaterial as of April 30, 2024 and January 31, 2024. The Company expects to recover the full carrying value of its available-for-sale securities in an unrealized loss position as it does not intend or anticipate a need to sell these securities prior to recovering the associated unrealized losses. The Company also expects any credit losses would be immaterial based on the high-grade credit rating for each of such available-for-sale securities. As a result, the Company does not consider any portion of the unrealized losses as of April 30, 2024 or January 31, 2024 to represent credit losses.

In April 2020 and November 2022, the Company entered into credit agreements (the “April 2020 Senior Secured Term Loan” and “November 2022 Senior Secured Credit Facility” as defined in Note 6. Debt) with Silicon Valley Bank (“SVB”). The credit facilities are carried at amortized cost, which approximated their fair values as of April 30, 2024 and January 31, 2024. If the credit facilities were measured at fair value in the financial statements, they would be classified as Level 2 in the fair value hierarchy. The April 2020 Senior Secured Term Loan was repaid in full and terminated in November 2022. On March 27, 2023, First Citizens BancShares, Inc. announced that it entered into an agreement to purchase assets and liabilities of SVB, inclusive of the November 2022 Senior Secured Credit Facility.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

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+ Details

Balance Sheet Components - Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024	Apr. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Prepaid expenses	$ 23,379	$ 25,029
Deferred contract acquisition costs, current	21,716	21,594	$ 19,077
Other current assets	4,909	5,302
Total prepaid expenses and other current assets	$ 50,004	$ 51,925

Leases - Future Minimum Lease Payments (Details) $ in Thousands	Apr. 30, 2024 USD ($)
Leases [Abstract]
2025	$ 30,942
2026	40,607
2027	40,671
2028	39,218
2029 and thereafter	196,757
Total undiscounted operating lease payments	348,195
Less: imputed interest	(113,771)
Total operating lease liabilities	$ 234,424

Debt (Tables)

3 Months Ended

Apr. 30, 2024

Debt Disclosure [Abstract]

Schedule of Long-term Debt Instruments

The net carrying amounts of the November 2022 Senior Secured Credit Facility were as follows (in thousands):



	April 30, 2024		January 31, 2024
Principal	$	46,875	$	46,875
Accrued interest	275		297
Unamortized loan issuance costs	(120)		(132)
Net carrying amount	$	47,030	$	47,040


Term loan, current	$	4,650	$	3,422
Term loan, noncurrent	$	42,380	$	43,618

Schedule of Maturities of Long-Term Debt

The expected future principal payments for all borrowings as of April 30, 2024 is as follows (in thousands):


Fiscal year ending January 31,	Expected Principal Payments
2025	$	3,125
2026	5,000
2027	38,750
Total principal payments	$	46,875

- Definition

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

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+ Details

Revenues (Tables)

3 Months Ended

Apr. 30, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Deferred Contract Acquisition Costs

The following table summarizes the activity of deferred contract acquisition costs (in thousands):


	Three Months Ended April 30,
	2024		2023
Beginning balance	$	39,381	$	36,583
Capitalization of contract acquisition costs	5,646		5,626
Amortization of deferred contract acquisition costs	(6,087)		(4,871)
Ending balance	$	38,940	$	37,338

Deferred contract acquisition costs, current	$	21,716	$	19,077
Deferred contract acquisition costs, noncurrent	17,224		18,261
Total deferred contract acquisition costs	$	38,940	$	37,338

Revenues - Deferred Contract Acquisition Costs Activity (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023	Jan. 31, 2024
Capitalized Contract Costs [Roll Forward]
Beginning balance	$ 39,381	$ 36,583
Capitalization of contract acquisition costs	5,646	5,626
Amortization of deferred contract acquisition costs	(6,087)	(4,871)
Ending balance	38,940	37,338
Deferred contract acquisition costs, current	21,716	19,077	$ 21,594
Deferred contract acquisition costs, noncurrent	17,224	18,261
Total deferred contract acquisition costs	$ 38,940	$ 37,338	$ 39,381

Debt

3 Months Ended

Apr. 30, 2024

Debt Disclosure [Abstract]

Debt

In April 2020, the Company entered into a five-year $40.0 million term loan agreement with SVB (the “April 2020 Senior Secured Term Loan”) which provided for a senior secured term loan facility, in an aggregate principal amount of up to $40.0 million to be used for the construction of the Company’s corporate headquarters. Interest accrued and was payable monthly based on a floating rate per annum equal to the prime rate (per the Wall Street Journal) plus an applicable margin ranging from 0% to (1.0)% based on the Company’s unrestricted cash balance at the lender. The April 2020 Senior Secured Term Loan was repaid in full and terminated in November 2022.

In November 2022, the Company entered into an agreement for a four-year credit facility (as amended on April 13, 2023, the “November 2022 Senior Secured Credit Facility”) with SVB, which refinanced the April 2020 Senior Secured Term Loan. The November 2022 Senior Secured Credit Facility provides for senior secured credit facilities in the aggregate principal amount of $150.0 million, including a senior secured term loan facility in an aggregate principal amount of $50.0 million and a revolving loan facility in an aggregate principal amount of up to $100.0 million, including a $30.0 million letter of credit sub-facility, maturing on November 7, 2026. On March 27, 2023, First Citizens BancShares, Inc. announced that it entered into an agreement to purchase assets and liabilities of SVB, inclusive of the November 2022 Senior Secured Credit Facility.

Borrowings under the November 2022 Senior Secured Credit Facility may be designated as ABR Loans or SOFR Loans, subject to certain terms and conditions under the agreement. ABR Loans accrue interest at a rate per annum equal to the ABR plus an applicable margin of 1.25%. Term SOFR Loans accrue interest at a rate per annum equal to the applicable adjusted term SOFR rate, which is equal to the applicable term SOFR rate plus a term SOFR adjustment of 10 basis points, provided such adjusted term SOFR rate shall not be less than zero, plus an applicable margin of 2.25%. Interest accrues and is payable on a monthly basis.

The November 2022 Senior Secured Credit Facility contains customary conditions to borrowing, events of default, and covenants, including covenants that restrict the Company’s ability to incur indebtedness, make or hold investments, execute certain change of control transactions, business combinations or other fundamental changes to the business, dispose of assets, make certain types of restricted payments or enter into certain related party transactions, subject to customary exceptions. In addition, the November 2022 Senior Secured Credit Facility contains financial covenants, including a consolidated adjusted quick ratio of 1.25 to 1.00, as well as a minimum cash adjusted EBITDA, each tested on a quarterly basis.

Pursuant to the terms of the November 2022 Senior Secured Credit Facility, the Company may issue letters of credit which may reduce the total amount available for borrowing under the revolving credit facility. Additionally, the Company is required to pay an annual commitment fee that accrues at a rate of 0.15% per annum on the unused portion of the borrowing commitments under the revolving credit facility. The Company had an aggregate of $21.4 million of letters of credit outstanding under the revolving credit facility as of April 30, 2024, and the Company’s total available borrowing capacity under the revolving credit facility was $78.6 million as of April 30, 2024.

As of April 30, 2024, $50.0 million was drawn and $46.9 million was outstanding under the November 2022 Senior Secured Credit Facility. As of April 30, 2024, the Company was in compliance with all financial covenants.

In conjunction with the close of the November 2022 Senior Secured Credit Facility, the Company paid upfront issuance fees of $0.4 million. The upfront fees are amortized over the remaining term of the agreement. As of April 30, 2024, the Company had $0.2 million remaining of upfront issuance fees allocated to the revolving credit facility presented in the Company’s condensed consolidated balance sheet within other assets.

The net carrying amounts of the November 2022 Senior Secured Credit Facility were as follows (in thousands):



	April 30, 2024		January 31, 2024
Principal	$	46,875	$	46,875
Accrued interest	275		297
Unamortized loan issuance costs	(120)		(132)
Net carrying amount	$	47,030	$	47,040


Term loan, current	$	4,650	$	3,422
Term loan, noncurrent	$	42,380	$	43,618

The net carrying amount of the current portion of the term loan is presented within accrued expenses and other current liabilities in the condensed consolidated balance sheets.

The expected future principal payments for all borrowings as of April 30, 2024 is as follows (in thousands):


Fiscal year ending January 31,	Expected Principal Payments
2025	$	3,125
2026	5,000
2027	38,750
Total principal payments	$	46,875

Debt - Schedule of Maturities of Long-Term Debt (Details) $ in Thousands	Apr. 30, 2024 USD ($)
Debt Disclosure [Abstract]
2025	$ 3,125
2026	5,000
2027	38,750
Total principal payments	$ 46,875

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Statement of Comprehensive Income [Abstract]
Net loss	$ (63,722)	$ (61,468)
Other comprehensive loss:
Net unrealized gain (losses) on marketable securities	(1,375)	454
Change in foreign currency translation adjustments	(861)	104
Comprehensive loss	$ (65,958)	$ (60,910)

- Definition

Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Balance Sheet Components (Tables)

3 Months Ended

Apr. 30, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Property and Equipment, Net

Property and equipment, net, consisted of the following (in thousands):


	April 30, 2024		January 31, 2024
Leasehold improvements	$	101,901	$	100,795
Capitalized internal-use software	26,303		24,061
Furniture and fixtures	11,779		11,732
Desktop and other computer equipment	2,303		2,122
Construction in progress	941		326
Total gross property and equipment	143,227		139,036
Less: Accumulated depreciation and amortization	(46,272)		(42,493)
Total property and equipment, net	$	96,955	$	96,543

Schedule of Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):


	April 30, 2024		January 31, 2024
Prepaid expenses	$	23,379	$	25,029
Deferred contract acquisition costs, current	21,716		21,594
Other current assets	4,909		5,302
Total prepaid expenses and other current assets	$	50,004	$	51,925

Schedule of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):


	April 30, 2024		January 31, 2024
Accrued payroll liabilities	$	12,739	$	19,219

Accrued sales and value-added taxes	10,826		10,770
Accrued taxes for fringe benefits	10,709		9,452
Accrued advertising expenses	4,551		9,276
Accrued consulting expenses	3,881		4,287



Other liabilities	25,405		22,817
Total accrued expenses and other current liabilities	$	68,111	$	75,821

Basis of Presentation and Summary of Significant Accounting Policies (Policies)	3 Months Ended
	Apr. 30, 2024
Accounting Policies [Abstract]
Principles of Consolidation	The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America (“GAAP”) and include the accounts of the Company’s wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated on consolidation.
Basis of Accounting	The unaudited condensed consolidated balance sheet as of January 31, 2024 included herein was derived from the audited financial statements as of that date, but does not include all disclosures, including certain notes required by GAAP on an annual reporting basis. In management's opinion, the unaudited condensed consolidated financial statements reflect all normal recurring adjustments necessary to state fairly the balance sheet, statements of comprehensive loss, and stockholders' equity (deficit), and statements of cash flows for the interim periods, but are not necessarily indicative of the results of operations to be anticipated for the full fiscal year or any future period. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes included in the Company’s Annual Report on Form 10-K filed with the SEC on March 14, 2024.
Use of Estimates	The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and disclosed in the consolidated financial statements and accompanying notes. Estimates and assumptions reflected in the consolidated financial statements include, but are not limited to, revenue recognition, the useful lives and carrying values of long-lived assets, the fair value of common stock for periods prior to the Company’s direct listing of its Class A common stock on the New York Stock Exchange (“NYSE”) (the “Direct Listing”), stock-based compensation expense, the period of benefit for deferred contract acquisition costs, income taxes, and the valuation of right-of-use assets. Actual results could differ from those estimates.
Risks and Uncertainties	Global macroeconomic events including elevated inflation, the U.S. Federal Reserve raising interest rates, bank failures, supply chain disruptions, fluctuations in currency exchange rates, the Russian invasion of Ukraine, the current armed conflict in Israel and the Gaza Strip, and the residual impact of the COVID-19 pandemic have led to economic uncertainty. These macroeconomic conditions have and are likely to continue to have adverse effects on the rate of global IT spending, including the buying patterns of the Company’s customers and prospective customers. The conditions caused by the aforementioned macroeconomic events have affected and could continue to affect the rate of global IT spending and could adversely affect demand for the Company’s platform, lengthen the Company’s sales cycles, reduce the value or duration of subscriptions, negatively impact collections of accounts receivable, reduce expected spending from new customers, cause some of the Company’s paying customers to go out of business, and affect contraction or attrition rates of the Company’s customers, all of which could adversely affect the Company’s business, results of operations, and financial condition. As of the date of issuance of the financial statements, the Company is not aware of any specific event or circumstance related to the aforementioned macroeconomic events that would require it to update its estimates or judgments or adjust the carrying value of its assets or liabilities. Actual results could differ from those estimates and any such differences may be material to the condensed consolidated financial statements.
Concentration of Credit Risk	Financial instruments that potentially subject the Company to a concentration of credit risk consist of cash, cash equivalents, and marketable securities. The Company deposits its cash and cash equivalents with financial institutions that management believes are of high credit quality, although such deposits may, at times, exceed federally insured limits. The Company has not experienced any losses on its deposits of cash and cash equivalents to date. Cash equivalents are invested in highly rated securities. The Company grants credit to customers in the normal course of business. For the three months ended April 30, 2024 and April 30, 2023, there were no individual customers that accounted for 10% or more of the Company’s revenues. The Company had one customer account for approximately 37% of accounts receivable as of April 30, 2024. No customer accounted for more than 10% of accounts receivable as of January 31, 2024.
Fair Value of Financial Instruments	Fair value is defined as the exit price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the reporting date. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. Fair value is estimated by utilizing a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value as follows: Level 1—Observable inputs comprised of quoted prices for identical assets or liabilities in active markets. Level 2—Inputs other than the quoted prices in active markets that are observable either directly or indirectly. Level 3—Unobservable inputs in which there is little or no market data and that are significant to the fair value of the assets or liabilities. In determining fair value, a financial instrument’s classification within the three-tier fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible as well as considers counterparty credit risk in its assessment of fair value. The carrying amount of certain financial instruments, including cash, accounts receivable, accounts payable, and accrued liabilities approximates their fair values due to their short-term nature.
Available-for-sale Investments	The Company’s marketable securities are primarily comprised of U.S. government securities, commercial paper, corporate bonds, and agency bonds. The Company classifies its securities as available-for-sale at the time of purchase and reevaluates such classification at each balance sheet date. The Company may sell these securities at any time for use in current operations even if they have not yet reached maturity. As a result, the Company classifies its marketable securities, including securities with stated maturities beyond twelve months, within current assets in the condensed consolidated balance sheets. Available-for-sale securities are carried at fair value with unrealized gains and losses reported in accumulated other comprehensive income (loss) as a separate component of stockholders’ equity (deficit) until realized. Unrealized gains and losses for any marketable securities that management intends to sell or is more likely than not that management will be required to sell prior to their anticipated recovery are recorded in other income (expense), net.
Recently Issued Accounting Pronouncements Not Yet Adopted	In November 2023, the FASB issued ASU No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. The amendments improve reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. The new standard will be effective for the Company for the annual periods beginning February 1, 2024, and for interim periods beginning February 1, 2025. Upon adoption, the guidance should be applied retrospectively to all prior periods presented in the financial statements. The Company is currently evaluating the impact of adoption of the standard on disclosures within its consolidated financial statements. In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures,” which requires disaggregated information about a reporting entity’s effective tax rate reconciliation as well as information on income taxes paid. The guidance is effective for the Company’s fiscal years beginning after February 1, 2025, with early adoption permitted. The Company is currently evaluating the impact of adoption of the standard on its consolidated financial statements.

- Definition

Disclosure of accounting policy for investment in financial asset.

+ References + Details

Debt - Narrative (Details) - USD ($) $ in Thousands	1 Months Ended		3 Months Ended
Debt - Narrative (Details) - USD ($) $ in Thousands	Nov. 30, 2022	Apr. 30, 2020	Apr. 30, 2024	Jan. 31, 2024
Line of Credit Facility [Line Items]
Line of credit, remaining borrowing capacity			$ 78,600
Debt outstanding			46,875
Debt issuance costs, net	$ 400
Credit Agreement
Line of Credit Facility [Line Items]
Debt instrument, term (in years)	4 years
Debt outstanding			46,875	$ 46,875
Debt issuance costs, net			120	$ 132
Credit Agreement \| Revolving Credit Facility \| Minimum
Line of Credit Facility [Line Items]
Debt instrument, covenant, consolidated adjusted quick ratio	1.00
Credit Agreement \| Revolving Credit Facility \| Maximum
Line of Credit Facility [Line Items]
Debt instrument, covenant, consolidated adjusted quick ratio	1.25
Credit Agreement \| Letter of Credit
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing facility	$ 30,000
Secured Debt \| Term Loan Agreement
Line of Credit Facility [Line Items]
Long-term debt, term (in years)		5 years
Long-term debt, face amount		$ 40,000
Secured Debt \| Term Loan Agreement \| Prime Rate \| Minimum
Line of Credit Facility [Line Items]
Debt instrument, basis spread on variable rate		0.00%
Secured Debt \| Term Loan Agreement \| Prime Rate \| Maximum
Line of Credit Facility [Line Items]
Debt instrument, basis spread on variable rate		(1.00%)
Secured Debt \| Credit Agreement
Line of Credit Facility [Line Items]
Proceeds from term loan, net of issuance costs			50,000
Debt outstanding			46,900
Line of Credit \| Credit Agreement
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing facility	150,000
Line of Credit \| Credit Agreement \| Term Loan Facility
Line of Credit Facility [Line Items]
Long-term debt, face amount	$ 50,000
Debt instrument, basis spread on variable rate	2.25%
Line of Credit \| Credit Agreement \| Revolving Credit Facility
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing facility	$ 100,000
Line of credit facility, commitment fee percentage	0.15%
Letters of credit outstanding, amount			$ 21,400
Debt issuance costs, net	$ 200
Line of Credit \| Credit Agreement \| ABR Loans
Line of Credit Facility [Line Items]
Convertible notes, interest rate, stated percentage	1.25%
Line of Credit \| Credit Agreement \| Secured Overnight Financing Rate (SOFR) \| Term Loan Facility
Line of Credit Facility [Line Items]
Debt instrument, basis spread on variable rate	0.10%

Fair Value Measurements - Contractual Maturities (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Amortized Cost
Due within one year	$ 162,519
Due within one to three years	140,422
Amortized Cost	302,941
Estimated Fair Value
Due within one year	162,357
Due within one to three years	139,883
Amortized Cost	$ 302,240	$ 282,801

Balance Sheet Components

3 Months Ended

Apr. 30, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Balance Sheet Components

Property and Equipment, Net

Property and equipment, net, consisted of the following (in thousands):


	April 30, 2024		January 31, 2024
Leasehold improvements	$	101,901	$	100,795
Capitalized internal-use software	26,303		24,061
Furniture and fixtures	11,779		11,732
Desktop and other computer equipment	2,303		2,122
Construction in progress	941		326
Total gross property and equipment	143,227		139,036
Less: Accumulated depreciation and amortization	(46,272)		(42,493)
Total property and equipment, net	$	96,955	$	96,543

Depreciation and amortization expense was $4.0 million and $3.3 million for the three months ended April 30, 2024 and 2023, respectively.

Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):


	April 30, 2024		January 31, 2024
Prepaid expenses	$	23,379	$	25,029
Deferred contract acquisition costs, current	21,716		21,594
Other current assets	4,909		5,302
Total prepaid expenses and other current assets	$	50,004	$	51,925

Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):


	April 30, 2024		January 31, 2024
Accrued payroll liabilities	$	12,739	$	19,219

Accrued sales and value-added taxes	10,826		10,770
Accrued taxes for fringe benefits	10,709		9,452
Accrued advertising expenses	4,551		9,276
Accrued consulting expenses	3,881		4,287



Other liabilities	25,405		22,817
Total accrued expenses and other current liabilities	$	68,111	$	75,821

Geographic Information (Tables)

3 Months Ended

Apr. 30, 2024

Segment Reporting [Abstract]

Revenue by Geographic Areas

The following tables set forth revenues and long-lived assets, including operating lease ROU assets, by geographic area for the periods presented below (in thousands):

Revenues


	Three Months Ended April 30,
	2024		2023
United States	$	104,426	$	92,993
International	68,022		59,418
Total revenues	$	172,448	$	152,411

Long-lived Assets by Geographic Areas

Revenues by geography are based on the shipping address of the customer.

Long-Lived Assets


	April 30, 2024		January 31, 2024
United States	$	269,343	$	271,844
International	9,908		6,430
Total long-lived assets	$	279,251	$	278,274

Geographic Information

3 Months Ended

Apr. 30, 2024

Segment Reporting [Abstract]

Geographic Information

The following tables set forth revenues and long-lived assets, including operating lease ROU assets, by geographic area for the periods presented below (in thousands):

Revenues


	Three Months Ended April 30,
	2024		2023
United States	$	104,426	$	92,993
International	68,022		59,418
Total revenues	$	172,448	$	152,411

Revenues by geography are based on the shipping address of the customer.

Long-Lived Assets


	April 30, 2024		January 31, 2024
United States	$	269,343	$	271,844
International	9,908		6,430
Total long-lived assets	$	279,251	$	278,274

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

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+ Details

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Current assets
Cash and cash equivalents	$ 222,049	$ 236,663
Marketable securities	302,240	282,801
Accounts receivable, net	99,773	88,327
Prepaid expenses and other current assets	50,004	51,925
Total current assets	674,066	659,716
Property and equipment, net	96,955	96,543
Operating lease right-of-use assets	182,296	181,731
Other assets	24,851	23,970
Total assets	978,168	961,960
Current liabilities
Accounts payable	12,895	6,907
Accrued expenses and other current liabilities	68,111	75,821
Deferred revenue, current	292,191	265,306
Operating lease liabilities, current	20,316	19,179
Total current liabilities	393,513	367,213
Term loan, net	42,380	43,618
Deferred revenue, noncurrent	4,882	5,916
Operating lease liabilities, noncurrent	214,108	215,084
Other liabilities	3,388	3,733
Total liabilities	658,271	635,564
Commitments and contingencies (Note 7)
Stockholders' equity
Common stock	2	2
Additional paid-in capital	1,880,675	1,821,216
Accumulated other comprehensive loss	(2,472)	(236)
Accumulated deficit	(1,558,308)	(1,494,586)
Total stockholders’ equity	319,897	326,396
Total liabilities and stockholders’ equity	$ 978,168	$ 961,960

Restructuring

3 Months Ended

Apr. 30, 2024

Restructuring and Related Activities [Abstract]

Restructuring

On November 15, 2022, the Company authorized a plan to reduce its global headcount by approximately 9%. This plan was adopted as part of a restructuring intended to improve operational efficiencies and operating costs and better align the Company’s workforce with current business needs, top strategic priorities, and key growth opportunities.

The Company has completed payments associated with these restructuring charges in the three months ended April 30, 2023 and did not incur any additional restructuring costs during the three months ended April 30, 2024 and 2023. The following table summarizes the Company’s restructuring liabilities (in thousands):


	Restructuring Liability
Beginning balance as of February 1, 2023	$	873
Charges (benefit)	(147)
Payments	(707)
Foreign currency translation adjustment	(19)
Ending balance as of April 30, 2023	$	—

CONDENSED CONSOLIDATED STATMENTS OF STOCKHOLDERS' EQUITY (DEFICIT) - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-In Capital	Accumulated Other Comprehensive Income (Loss)	Accumulated Deficit
Beginning balance (in shares) at Jan. 31, 2023		214,293
Beginning balance at Jan. 31, 2023	$ 356,574	$ 2	$ 1,595,001	$ (873)	$ (1,237,556)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)		793
Issuance of common stock upon the exercise of options	1,798		1,798
Vesting of early exercised stock options	74		74
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)		1,232
Issuance of common stock upon the vesting and settlement of restricted stock units	0
Issuance of common stock under employee share purchase plan (in shares)		458
Issuance of common stock under employee share purchase plan	8,558		8,558
Stock-based compensation expense	41,991		41,991
Net unrealized gain (losses) on marketable securities	454			454
Foreign currency translation adjustments	104			104
Net loss	(61,468)				(61,468)
Ending balance (in shares) at Apr. 30, 2023		216,776
Ending balance at Apr. 30, 2023	348,085	$ 2	1,647,422	(315)	(1,299,024)
Beginning balance (in shares) at Jan. 31, 2024		224,728
Beginning balance at Jan. 31, 2024	$ 326,396	$ 2	1,821,216	(236)	(1,494,586)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)	352	352
Issuance of common stock upon the exercise of options	$ 1,085		1,085
Issuance of common stock upon the vesting and settlement of restricted stock units (in shares)		2,302
Issuance of common stock upon the vesting and settlement of restricted stock units	(4)		(4)
Issuance of common stock under employee share purchase plan (in shares)		654
Issuance of common stock under employee share purchase plan	8,866		8,866
Stock-based compensation expense	49,512		49,512
Net unrealized gain (losses) on marketable securities	(1,375)			(1,375)
Foreign currency translation adjustments	(861)			(861)
Net loss	(63,722)				(63,722)
Ending balance (in shares) at Apr. 30, 2024		228,036
Ending balance at Apr. 30, 2024	$ 319,897	$ 2	$ 1,880,675	$ (2,472)	$ (1,558,308)

Cover - shares	3 Months Ended
Cover - shares	Apr. 30, 2024	May 24, 2024
Document Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Apr. 30, 2024
Document Transition Report	false
Entity File Number	001-39495
Entity Registrant Name	Asana, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	26-3912448
Entity Address, Address Line One	633 Folsom Street, Suite 100
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94107
City Area Code	415
Local Phone Number	525-3888
Title of 12(b) Security	Class A Common Stock, $0.00001 par value per share
Trading Symbol	ASAN
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Central Index Key	0001477720
Current Fiscal Year End Date	--01-31
Document Fiscal Year Focus	2025
Document Fiscal Period Focus	Q1
Amendment Flag	false
Common Class A
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		142,617,770
Common Class B
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		85,486,680

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended
Income Taxes (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Apr. 30, 2023
Income Tax Disclosure [Abstract]
Income tax expense	$ 971	$ 922

- Definition

Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (i)
-Publisher FASB
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147480678/235-10-S99-1

+ Details

Leases - Sublease Payments to be Received (Details) $ in Thousands	Apr. 30, 2024 USD ($)
Leases [Abstract]
2025	$ 1,556
2026	1,919
2027	1,976
2028	2,036
2029 and thereafter	1,208
Total sublease income	$ 8,695

Stockholders' Deficit (Tables)

3 Months Ended

Apr. 30, 2024

Share-Based Payment Arrangement [Abstract]

Schedule of Stock Options Activity

Option activity under the Company’s combined stock plans is set forth below (in thousands, except years and per share data):


	Number of Shares	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value
Balances at January 31, 2024	9,788	$	3.09	4.2	$	140,292
Options granted	—	—
Options exercised	(352)	3.08
Options cancelled	(1)	7.50
Balances at April 30, 2024	9,435	$	3.09	4.0	$	111,166


Vested and exercisable at April 30, 2024	9,241	$	3.10	4.0	$	108,753
Vested and expected to vest at April 30, 2024	9,435	$	3.09	4.0	$	111,166

Summary of Weighted-Average Grant-Date Fair Value of Options Granted and Total Intrinsic Value of Options Exercised

The total intrinsic value of options exercised during the periods presented was as follows:


	Three Months Ended April 30,
	2024		2023

Aggregate intrinsic value of options exercised (in thousands)	$	4,510	$	14,107

Schedule of RSU Activity

The Company’s RSU activity is set forth below (in thousands, except per share data):


	Number of Shares	Weighted- Average Grant Date Fair Value		Aggregate Intrinsic Value
Unvested RSUs at January 31, 2024	17,190	$	23.04	$	299,450
RSUs granted	1,510	18.31
RSUs vested	(2,320)	22.85
RSUs cancelled/forfeited	(641)	21.87
Unvested RSUs at April 30, 2024	15,739	$	22.66	$	234,039
RSUs vested, not yet released at April 30, 2024	824	$	32.25

Schedule of Stock-Based Compensation Expense

Stock-based compensation for stock-based awards to employees and non-employees in the Company’s condensed consolidated statements of operations for the periods below were as follows (in thousands):


	Three Months Ended April 30,
	2024		2023
Cost of revenues	$	283	$	322
Research and development	26,740		23,497
Sales and marketing	15,248		11,533
General and administrative	6,369		6,146
Total stock-based compensation expense	$	48,640	$	41,498

Summary of Unrecognized Compensation Costs, Related to Unvested Awards

Total unrecognized compensation costs related to unvested awards not yet recognized under all equity compensation plans was as follows:


	April 30, 2024
	Unrecognized Expense (in thousands)		Weighted-Average Expected Recognition Period (in years)
Stock options	$	231	3.7
RSUs	325,297		2.8
Total unrecognized stock-based compensation expense	$	325,528	2.8

Stockholders' Deficit - Schedule of Option Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		12 Months Ended
	Apr. 30, 2024	Apr. 30, 2023	Jan. 31, 2024
Number of Shares
Beginning balance (in shares)	9,788
Granted (in shares)	0
Exercised (in shares)	(352)
Canceled (in shares)	(1)
Ending balance (in shares)	9,435		9,788
Vested and exercisable, end of period (in shares)	9,241
Vested and expected to vest, end of period (in shares)	9,435
Weighted- Average Exercise Price
Beginning balance (in dollars per share)	$ 3.09
Granted (in dollars per share)	0
Exercised (in dollars per share)	3.08
Canceled (in dollars per share)	7.50
Ending balance (in dollars per share)	3.09		$ 3.09
Vested and exercisable, end of period (in dollars per share)	3.10
Vested and expected to vest, end of period (in dollars per share)	$ 3.09
Weighted- Average Remaining Contractual Term (in years)
Beginning and ending (in years)	4 years		4 years 2 months 12 days
Vested and exercisable (in years)	4 years
Vested and expected to vest (in years)	4 years
Aggregate Intrinsic Value
Outstanding	$ 111,166		$ 140,292
Vested and exercisable	108,753
Vested and expected to vest	111,166
Aggregate intrinsic value of options exercised (in thousands)	$ 4,510	$ 14,107

Leases - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended
Leases - Narrative (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Apr. 30, 2023
Leases [Abstract]
Sublease term (in years)	5 years
Sublease income	$ 400	$ 0
Total sublease income	$ 8,695

Income Taxes	3 Months Ended
Income Taxes	Apr. 30, 2024
Income Tax Disclosure [Abstract]
Income Taxes	Income TaxesThe Company's income tax expense was $1.0 million and $0.9 million for the three months ended April 30, 2024 and 2023, respectively, primarily due to income taxes in foreign jurisdictions.

- Definition

The entire disclosure for income tax.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12

Reference 2: http://www.xbrl.org/2003/role/exampleRef
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-URI https://asc.fasb.org/1943274/2147482663/740-10-55-231

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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-Section S99
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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Reference 13: http://www.xbrl.org/2003/role/disclosureRef
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Reference 14: http://www.xbrl.org/2003/role/disclosureRef
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-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482603/740-30-50-2

+ Details

Fair Value Measurements (Tables)

3 Months Ended

Apr. 30, 2024

Fair Value Disclosures [Abstract]

Schedule of Fair Value of Assets and Liabilities Measured on Recurring Basis

The following table summarizes, for assets and liabilities measured at fair value, the respective fair value and classification by level of input within the fair value hierarchy (in thousands):


	April 30, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	73,594	$	—	$	—	$	73,594
Commercial paper	—		1,998		—		1,998
U.S. Treasury securities	2,997		—		—		2,997
Total cash equivalents	$	76,591	$	1,998	$	—	$	78,589
Marketable securities
U.S. Treasury securities	$	162,679	$	—	$	—	$	162,679
Commercial paper	—		11,819		—		11,819
Corporate bonds	—		101,610		—		101,610
U.S. agency bonds	—		26,132		—		26,132
Total marketable securities	$	162,679	$	139,561	$	—	$	302,240




Total assets	$	239,270	$	141,559	$	—	$	380,829


	January 31, 2024
	Level 1		Level 2		Level 3		Total
Current Assets
Cash equivalents
Money market funds	$	89,561	$	—	$	—	$	89,561
Commercial paper	—		4,991		—		4,991

Total cash equivalents	$	89,561	$	4,991	$	—	$	94,552
Marketable securities
U.S. Treasury securities	$	162,328	$	—	$	—	$	162,328
Commercial paper	—		11,670		—		11,670
Corporate bonds	—		72,608		—		72,608
U.S. agency bonds	—		36,195		—		36,195

Total marketable securities	$	162,328	$	120,473	$	—	$	282,801



Total assets	$	251,889	$	125,464	$	—	$	377,353

Schedule of Debt Securities, Available-for-sale

The following table summarizes the Company's investments in marketable securities on the condensed consolidated balance sheets (in thousands):


	April 30, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	163,506	$	2	$	(829)	$	162,679
Commercial paper	11,813		6		—		11,819
Corporate bonds	101,520		427		(337)		101,610
U.S. agency bonds	26,102		30		—		26,132
Total marketable securities	$	302,941	$	465	$	(1,166)	$	302,240


	January 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Current Assets
U.S. Treasury securities	$	162,485	$	85	$	(242)	$	162,328
Commercial paper	11,645		25		—		11,670
Corporate bonds	71,930		695		(17)		72,608
U.S. agency bonds	36,067		128		—		36,195

Total marketable securities	$	282,127	$	933	$	(259)	$	282,801

Schedule of Contractual Maturities

The following table presents the contractual maturities of the Company’s marketable securities as of April 30, 2024 (in thousands):


	April 30, 2024
	Amortized Cost		Estimated Fair Value
Due within one year	$	162,519	$	162,357
Due within one to three years	140,422		139,883
Total	$	302,941	$	302,240

- Definition

Tabular disclosure of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-9

Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
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-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 4: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 5: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 6: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 7: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 8: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 9: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
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-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 10: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
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-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 11: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
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-Section 50
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-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 12: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

+ Details

Revenues - Narrative (Details) - USD ($) $ in Millions	3 Months Ended
Revenues - Narrative (Details) - USD ($) $ in Millions	Apr. 30, 2024	Apr. 30, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue recognized	$ 117.4	$ 100.5
Revenue, remaining performance obligation, amount	$ 380.0
Deferred contract acquisition costs, amortization period	3 years
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-05-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, percentage	86.00%
Revenue, remaining performance obligation, expected timing of satisfaction, period	12 months

Stockholders' Deficit - Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 48,640	$ 41,498
Unrecognized expense, stock options	231
Unrecognized expense, RSUs	325,297
Total unrecognized stock-based compensation expense	$ 325,528
Weighted-Average Expected Recognition Period (in years)	2 years 9 months 18 days
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-Average Expected Recognition Period (in years)	3 years 8 months 12 days
Restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-Average Expected Recognition Period (in years)	2 years 9 months 18 days
Cost of revenues
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 283	322
Research and development
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	26,740	23,497
Sales and marketing
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	15,248	11,533
General and administrative
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 6,369	$ 6,146

Net Loss per Share (Tables)

3 Months Ended

Apr. 30, 2024

Earnings Per Share [Abstract]

Calculation of Basic and Diluted Net Loss Per Share

The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data):


	Three Months Ended April 30,
	2024		2023
Numerator:
Net loss	$	(63,722)	$	(61,468)
Denominator:
Weighted-average shares used in calculating net loss per share, basic and diluted	227,069		216,413
Net loss per share, basic and diluted	$	(0.28)	$	(0.28)

Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share


	Three Months Ended April 30,
	2024	2023

Stock options	9,435	11,128
Restricted stock units	15,739	14,178
Early exercised stock options	—	8
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan	149	159
Total	25,323	25,473

Interest Income and Other Income (Expense), Net (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Other Income and Expenses [Abstract]
Interest income	$ 5,376	$ 4,992
Unrealized losses on foreign currency transactions	(525)	699
Other non-operating expense	(491)	(25)
Interest income and other income (expense), net	$ 4,360	$ 5,666

Interest Income and Other Income (Expense), Net

3 Months Ended

Apr. 30, 2024

Other Income and Expenses [Abstract]

Interest Income and Other Income (Expense), Net

Interest income and other income (expense), net consist of the following (in thousands):


	Three Months Ended April 30,
	2024		2023
Interest income	$	5,376	$	4,992
Unrealized losses on foreign currency transactions	(525)		699
Other non-operating expense	(491)		(25)
Total interest income and other income (expense), net	$	4,360	$	5,666

Other non-operating expense consists primarily of realized foreign currency gains and losses on transactions in the periods presented.

Fair Value Measurements - Investments (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Current assets
Amortized Cost	$ 302,941	$ 282,127
Gross Unrealized Gains	465	933
Gross Unrealized Losses	(1,166)	(259)
Estimated Fair Value	302,240	282,801
U.S. Treasury securities
Current assets
Amortized Cost	163,506	162,485
Gross Unrealized Gains	2	85
Gross Unrealized Losses	(829)	(242)
Estimated Fair Value	162,679	162,328
Commercial paper
Current assets
Amortized Cost	11,813	11,645
Gross Unrealized Gains	6	25
Gross Unrealized Losses	0	0
Estimated Fair Value	11,819	11,670
Corporate bonds
Current assets
Amortized Cost	101,520	71,930
Gross Unrealized Gains	427	695
Gross Unrealized Losses	(337)	(17)
Estimated Fair Value	101,610	72,608
U.S. agency bonds
Current assets
Amortized Cost	26,102	36,067
Gross Unrealized Gains	30	128
Gross Unrealized Losses	0	0
Estimated Fair Value	$ 26,132	$ 36,195

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Income Statement [Abstract]
Revenues	$ 172,448	$ 152,411
Cost of revenues	17,804	14,847
Gross profit	154,644	137,564
Operating expenses:
Research and development	82,791	76,316
Sales and marketing	104,332	93,237
General and administrative	33,690	33,256
Total operating expenses	220,813	202,809
Loss from operations	(66,169)	(65,245)
Interest income and other income (expense), net	4,360	5,666
Interest expense	(942)	(967)
Loss before provision for income taxes	(62,751)	(60,546)
Provision for income taxes	971	922
Net loss	$ (63,722)	$ (61,468)
Net loss per share:
Basic (in dollars per share)	$ (0.28)	$ (0.28)
Diluted (in dollars per share)	$ (0.28)	$ (0.28)
Weighted-average shares used in calculating net loss per share:
Basic (in shares)	227,069	216,413
Diluted (in shares)	227,069	216,413

Organization	3 Months Ended
Organization	Apr. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization	Organization Organization and Description of Business Asana, Inc. (“Asana” or the “Company”) was incorporated in the state of Delaware on December 16, 2008. Asana is a leading work management software platform with an enterprise focus that helps organizations orchestrate work, from daily tasks to cross-functional strategic initiatives. The Company is headquartered in San Francisco, California.

Stockholders' Deficit

3 Months Ended

Apr. 30, 2024

Share-Based Payment Arrangement [Abstract]

Stockholders' Deficit

Stockholders’ Deficit

Common Stock

There are two classes of common stock that total 1,500,000,000 authorized shares: 1,000,000,000 authorized shares of Class A common stock and 500,000,000 authorized shares of Class B common stock. The rights of the holders of Class A common stock and Class B common stock are identical, except with respect to voting and conversion. Each share of Class A common stock is entitled to one vote per share. Each share of Class B common stock is entitled to 10 votes per share and is convertible into one share of Class A common stock. Prior to the Direct Listing, which was completed on September 30, 2020, all 73,577,455 outstanding shares of redeemable convertible preferred stock were converted into an equivalent number of shares of Class B common stock. There are 142,546,760 shares of Class A common stock and 85,489,359 shares of Class B common stock issued and outstanding as of April 30, 2024. There were 139,238,565 shares of Class A common stock and 85,489,359 shares of Class B common stock outstanding as of January 31, 2024.

All changes in the number of shares of common stock outstanding for the three months ended April 30, 2024 and 2023, were related to changes in Class A common stock.

Private Placement—Related Party

In September 2022, the Company issued and sold 19,273,127 shares of its Class A common stock to the Company’s CEO in a private placement transaction at a purchase price of $18.16 per share, based on the closing trading price of the Company’s Class A common stock on September 2, 2022, for aggregate gross proceeds of approximately $350 million. The Company incurred issuance costs related to the private placement of $2.7 million.

Stock Plans

The Company has a 2009 Stock Plan (the “2009 Plan”), a 2012 Amended and Restated Stock Plan (the “2012 Plan”), and a 2020 Equity Incentive Plan (the “2020 Plan”). Each plan was initially established to grant equity awards to employees and consultants of the Company to assist in attracting, retaining, and motivating employees and consultants and to provide incentives to promote the success of the Company’s business. The number of shares reserved for issuance under the 2020 Plan increased by 9,414,923 shares of Class A common stock on February 1, 2022, by 10,714,637 shares of Class A common stock on February 1, 2023, and by 11,236,396 shares of Class A common stock on February 1, 2024, all pursuant to the evergreen provisions of the 2020 Plan.

There are no outstanding awards under the 2009 Plan, and new issuances under the 2012 Plan terminated upon completion of the Direct Listing. Awards outstanding under the 2012 Plan continue to be outstanding and are governed by the provisions of the 2012 Plan. The 2020 Plan provides for the grant of incentive stock options (“ISOs”), within the meaning of Section 422 of the Code, nonstatutory stock options (“NSOs”), stock appreciation rights, restricted stock awards (“RSUs”), performance-based stock awards, and other forms of equity compensation.

ISOs may be granted only to Company employees (including officers and directors who are also employees). NSOs may be granted to Company employees and consultants. Options under the 2020 Plan may be granted for periods of up to 10 years. The exercise price of ISOs and NSOs shall not be less than 100% of the estimated fair value of the shares on the date of grant as determined by the Company’s board of directors (the “Board of

Directors”). Options granted generally vest over four years and vest at a rate of 25% upon the first anniversary of the vesting commencement date and 1/48 per month thereafter.

The Company has outstanding RSU awards issued pursuant to the 2012 Plan and 2020 Plan. RSUs granted generally vest on a predefined rate over a period of four years contingent upon continuous service.

Shares of common stock purchased under the 2012 Plan are subject to certain restrictions and repurchase rights.

Stock Options

Option activity under the Company’s combined stock plans is set forth below (in thousands, except years and per share data):


	Number of Shares	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value
Balances at January 31, 2024	9,788	$	3.09	4.2	$	140,292
Options granted	—	—
Options exercised	(352)	3.08
Options cancelled	(1)	7.50
Balances at April 30, 2024	9,435	$	3.09	4.0	$	111,166


Vested and exercisable at April 30, 2024	9,241	$	3.10	4.0	$	108,753
Vested and expected to vest at April 30, 2024	9,435	$	3.09	4.0	$	111,166

The total intrinsic value of options exercised during the periods presented was as follows:


	Three Months Ended April 30,
	2024		2023

Aggregate intrinsic value of options exercised (in thousands)	$	4,510	$	14,107

Early Exercise of Employee Options

The 2009 Plan and 2012 Plan allow for the early exercise of stock options. The consideration received for an early exercise of an option is considered to be a deposit of the exercise price, and the related dollar amount is recorded as a liability and reflected in accrued expenses and other current liabilities and other liabilities in the condensed consolidated balance sheets. This liability is reclassified to additional paid-in capital as the awards vest. If a stock option is early exercised, the unvested shares may be repurchased by the Company in case of employment termination at the price paid by the purchaser for such shares. There were no shares that were subject to repurchase at April 30, 2024 and 8,192 shares subject to repurchase at April 30, 2023.

Restricted Stock Units

The Company’s RSU activity is set forth below (in thousands, except per share data):


	Number of Shares	Weighted- Average Grant Date Fair Value		Aggregate Intrinsic Value
Unvested RSUs at January 31, 2024	17,190	$	23.04	$	299,450
RSUs granted	1,510	18.31
RSUs vested	(2,320)	22.85
RSUs cancelled/forfeited	(641)	21.87
Unvested RSUs at April 30, 2024	15,739	$	22.66	$	234,039
RSUs vested, not yet released at April 30, 2024	824	$	32.25

Stock-Based Compensation Expense

Stock-based compensation for stock-based awards to employees and non-employees in the Company’s condensed consolidated statements of operations for the periods below were as follows (in thousands):


	Three Months Ended April 30,
	2024		2023
Cost of revenues	$	283	$	322
Research and development	26,740		23,497
Sales and marketing	15,248		11,533
General and administrative	6,369		6,146
Total stock-based compensation expense	$	48,640	$	41,498

The stock-based compensation expense related to options granted to non-employees for the three months ended April 30, 2024 and 2023 were not material.

Total unrecognized compensation costs related to unvested awards not yet recognized under all equity compensation plans was as follows:


	April 30, 2024
	Unrecognized Expense (in thousands)		Weighted-Average Expected Recognition Period (in years)
Stock options	$	231	3.7
RSUs	325,297		2.8
Total unrecognized stock-based compensation expense	$	325,528	2.8

2020 Employee Stock Purchase Plan

In September 2020, the Board of Directors adopted and approved the 2020 Employee Stock Purchase Plan (“ESPP”), which became effective on the effective date of the Company's registration statement on Form S-1 filed with the SEC in connection with the Direct Listing. The ESPP initially reserved and authorized the issuance of up to a total of 2,000,000 shares of Class A common stock to participating employees. The number of shares reserved under the ESPP was automatically increased on February 1, 2021 to 3,614,801 shares of Class A common stock, to 5,497,785 on February 1, 2022, to 7,640,712 on February 1, 2023, and to 9,887,991 on February 1, 2024, all pursuant to the evergreen provisions of the ESPP.

Subject to any limitations contained therein, the ESPP allows eligible participants to contribute, through payroll deductions, up to 15% of their eligible compensation to purchase shares of the Company’s Class A common stock at a purchase price equal to 85% of the fair market value of the Class A common stock on either the first day of the offering period or the purchase date, whichever fair market value is lower. The ESPP generally provides for consecutive 24-month offering periods, each consisting of four separate consecutive purchase periods of approximately six months in length. The ESPP also includes a two year look back in purchase price, including a reset feature. The reset feature is triggered if the price on the date of purchase is less than the price on the first day of the offering period.

The Company recognized stock-based compensation expense related to the ESPP of $2.9 million and $0.5 million during the three months ended April 30, 2024 and 2023, respectively. As of April 30, 2024 and January 31, 2024, $1.9 million and $7.2 million, respectively, have been withheld in contributions from employees. As of April 30, 2024, total unrecognized compensation cost related to the ESPP was $12.9 million, which will be amortized over a weighted average vesting term of 1.2 years.

Balance Sheet Components - Property and Equipment, Net (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Property, Plant and Equipment [Line Items]
Total gross property and equipment	$ 143,227	$ 139,036
Less: Accumulated depreciation and amortization	(46,272)	(42,493)
Total property and equipment, net	96,955	96,543
Leasehold improvements
Property, Plant and Equipment [Line Items]
Total gross property and equipment	101,901	100,795
Capitalized internal-use software
Property, Plant and Equipment [Line Items]
Total gross property and equipment	26,303	24,061
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Total gross property and equipment	11,779	11,732
Desktop and other computer equipment
Property, Plant and Equipment [Line Items]
Total gross property and equipment	2,303	2,122
Construction in progress
Property, Plant and Equipment [Line Items]
Total gross property and equipment	$ 941	$ 326